August - Wi-Fi Smart Video Doorbell - Dark Gray

Voice Compatible
August Wi-Fi Smart Video Doorbell: Keep an eye on approaching visitors to your home with this video doorbell, which features a 1-way wide-angle camera and 2-way communication so you can speak with visitors. Built-in Wi-Fi lets you monitor video and chat using your compatible Apple® or Android device.

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Overview

What's Included


  • Mounting plate, 4 mounting screws, 2 wall anchors, hex wrench, mounting wedge
  • Owner's manual
  • Wi-Fi Smart Video Doorbell

Ratings & Reviews


Overall Customer Rating:
72% of customers would recommend this product to a friend (72 out of 100)

Features


Versatile smartphone and tablet compatibility

Supports select Apple iOS and Android devices.

Wi-Fi connectivity

Use your home network to easily sync your doorbell to your smartphone or tablet.

Manage your doorbell with the August app

Receive alerts and speak with your visitors right from your mobile device (app download required).

Wide-angle camera with motion detection

See visitors without them seeing you, and receive notifications when someone approaches.

Mounting kit included

Replace your doorbell using the existing wiring for simple installation.

Apple, the Apple logo and iTunes are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc.


Overall customer rating

Rating: 3.7 out of 5 stars with 100 reviews

72%of customers would recommend this to a friend

Pros

Cons

  • Rating: 4 out of 5 stars

    Easy to Install, Easy to Use

    Posted
    Dakota
    • My Best Buy® Elite MemberElite Member

    I looked around quite a bit before pulling the trigger and purchasing this camera. I spent a lot of time comparing the Ring brand and August, and decided August would be the way to go. At first I was disappointed that the directions that came in the box were extremely simple and did not go into detail about each step of the install, but it directed me to August's website for further instructions. The website guided me through some questions to determine the best installation method. The "dolphin" wiring connectors the camera came with were terrible, the opening on the connectors would never have fit my two wires, so I ended up using my own wire connectors. The $150 installation recommendation seems extremely too high for such a simple install. It might look like a lot when you get everything out of the box, but you only use about a third of the items, so attempt this install yourself before calling someone, it really is not that bad. Very simple tools are required and the built in leveler on the camera's module was one of the coolest things I've ever seen on a device, very clever! Online it said I'd have to wait 30 minutes for the camera's built in battery to charge up, but my camera was ready to go immediately after it was hooked up. The app was simple to use and get going. There are constant messages popping up letting me know I have a 30 day free trial, and when I attempt to find out exactly what is included in the trial they really beat around the bush with the details. This is the reason I went with August over Ring was because of the yearly subscription fees. It's my camera, my WiFi, and my house, why do I need to pay you to access it? I suppose I'll see what features get turned off at the end of the trial and see if it's worth paying for and continuing with. The camera quality and WiFi connection have been great. For those reviewing this item and telling you it doesn't get good connection I can almost guarantee it's their home network setup. I have a descent router and modem and a 50 Mbps package with my ISP, and my camera is clear across the house and yet I'm still able to stream and use the audio feature with no issues. I'm getting a signal strength of -48 dBm, download speed of 27.39 Mbps, and upload speed of 5.40 Mbps. Quality is great, response time is awesome, and so far the motion detection hasn't bothered me. August please don't require subscription fees for using all the features!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    August Doorbell/Camera Great Design and Reliable!

    Posted
    MacMcConnell

    This is one of those product categories that you don't fully appreciate until you own and use it. I installed the August Smart Lock, Smart Keypad and Doorbell Cam on the front door of my two-story home four weeks ago. I initially assumed that I would need to have someone do it for me, butfound that I was able to install and configure the Smart Lock to work with my iPhone and Apple Watch in just under 15 minutes, with the aid of well-considered August instructions, and just a Phillips screwdriver. The Doorbell Cam fit right over my existing analog doorbell wired location, and required only drilling a few mounting holes, and physically inserting the low voltage wires from the old doorbell into the new Doorbell Cam. This took another 20 minutes, tops, and the keypad addition rounded out my installation time to just under an hour. The August app configuration recognizing my Netgear router (located on the second floor) and the Lock and Doorbell Cam was as slick as any Apple user has come to expect. My wife and I literally no longer carry a set of keys. We've set the lock to open within 100 yards of sensing our iPhones, and to auto-close after 1 minute. It's a little nervous-making to trust how rock-solid August makes this work, and that's why I've waiting for four weeks to review the products. We've given our adult kids their own access codes, and the August software logs every entry and exit, with each user or guest name, date and time. If I'm away from home, I get a notification on my phone when the doorbell rings, along with a video feed of who is there and an option to talk to the person via the Doorbell Cam two-way microphone and speaker. I can look at a live video feed from the door anytime from anywhere. The August Smart Lock and Doorbell Cam combination is beautifully made, and August has obviously gone to great pains to make installation easy for the average homeowner, and functionality simple and straightforward for any smartphone user. I **highly** recommend this product.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not quite ready for prime time

    Posted
    jayvee
    • My Best Buy® MemberMember

    I want to review this product fairly, considering different angles and factors that make this product true to its function. PROs: 1.) Excellent video quality in proper lighting ONLY. Assuming perfect lighting and wifi connection, the video quality is excellent. Now, there's plenty of room for improvements on both these factors. Lighting compensation is non-existent, as the other reviewer said, if your camera is south-facing, it will take the background lighting and will not compensate for closer objects with low light, i.e. the face or person that's actually on your door. 2.) Design and aesthetics. It is nicely designed with a quality you can feel. 3.) Customer service is not too bad as others have mentioned. They have returned my emails and even responded to calls as expected. CONs: 1.) WiFi connectivity is very very very painful and extremely poor on this product. I have multiple wireless devices, i.e. Dropcams, Nest, Echo, Blossom watering at quite distances away from my Airport Extreme router, which have excellent connectivity. I also have 2 Wifi extenders downstairs to optimized to every corner and outdoors (Blossom watering device is connected via wifi), and still this (August) product performed poorly constantly dropping connection. I have moved one of my Wifi extender 5 feet from the front door to minimize radio interference, and still, consistently drops connection. Could this be software or very poor wifi module on the device? I dont know, but I do know my Blossom watering device, also located outside, is more than 5x away from the closest wifi source and it does not drop connection. 2.) Bracket design. The main doorbell unit attaches to a bracket, which secures to the wall. The engagement between the doorbell and bracket has some tolerance issues (not talking about the gap that it's supposed to have). Since I have been constantly removing and re-installing the doorbell, due to doing resets/reconnecting from dropping connections, it is sometimes difficult to remove the unit, even giving you an uneasy feeling of breaking it. 3.) Filed of view is not so wide thus making it necessary for a wedge base attachment. Improvments? 1.) Reliable wifi !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Seriously this is a wifi product. Make it work like the others in the market. 2.) Camera lighting compensation - renders useless if you cant make out the faces (when background is brighter the foreground). 3.) Wider filed of view. I believe a wide angled lens, for example Dropcam lens, is perfect fit for this product. 4.) WIFI WIFI WIFI The poor wifi connectivity on this device pretty much renders it useless. I will give it a few more days but it will probably go back when the connectivity does not stabilize. Wait for the second generation.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Simple, Safe and Secure.

    Posted
    teambldr
    • My Best Buy® Elite MemberElite Member

    I received my August Doorbell Cam today and was very excited to get it installed. I laid out all the parts so that I could see all that it came with. Two very cool adapters for special mounting situations were present. (1) an adapter designed to take the base from a square to a rectangle. This is used when you have a large, rectangular plate over the doorbell. (2) was a wedge that allowed the doorbell cam to be angled towards the visitor when your doorbell is mounted on the side wall rather than pointing straight on. I used the wedge myself. Before starting make sure to go online and read the instructions. The Quick Start guide is a bit lacking but they do tell you to go online and if you do you will be much happier than trying to wing it. In my case I had to mount the doorbell cam on a stucco wall at a 45 degree angle to the door. I used the wedge. Make sure not to overtighten the wedge to the wall as it can torque and make it hard to mount the doorbell cam. Another point I suggest to look for is the wiring. Note that the + wire goes on the left side and the – goes on the right. Match the houses hot wire to the left and ground to the right. Look close at the mounting panel for the doorbell cam and you will see the + and -. Once I got it mounted and tested the doorbell (and it worked) I followed the next part of the directions and downloaded the August App. Note: Press to setup a new August Lock. I know it does not make sense but trust me. Then when you setup your account you need to setup the house info and then you need to press the upper left icon for the menu. Select “Setup a New Device” to setup the doorbell cam. From there it is a breeze. I set mine up on a 5GHz network because my router is only 3 feet from the doorbell cam. If you are at a greater distance, I suggest using a 2.5 GHz as it travels much further without loss like the 5.0 GHz. Once this is done test it out and have fun.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great idea, but WAIT FOR V2, 3, or 4

    Posted
    m1rooster
    • My Best Buy® Elite MemberElite Member

    I am an IT professional with a background in networking. Here is the largest problem I have had with mine: The wifi module in the doorbell cam is ridiculously under powered. With my home router just 10 feet away, I was getting about 59-62dBm. August says it should be between -66 and 0 for good video performance. this is not at all true - the camera and the sound generally only work if you can get the dBm to -30-35dBm. So, I bought a second Netgear r6400 router to use as an additional access point. This brought the signal to about 54-56dBm, and it is still very choppy and the sound rarely works properly. I then bought a dedicated wifi range extender, and plugged it into the wall inside, directly adjacent to the doorbell. Same result - the Doorbell simply cannot make anything of a signal that runs through any walls. I then tried to put the wifi range extender outside on an outlet 7 feel from the doorbell - no better. Finally, I used an extension cord and hand held the wifi extender 3 inches away from the doorbell, and that did it! I got 31-35 dBm, and things actually started working as expected. So, in short, unless you want to put your router OUTSIDE WITHIN THREE INCHES OF The DOORBELL, this thing is a huge waste of money. And don't get me started on the completely unacceptable lag when using the camera and August lock together - it takes up to 20 seconds for it to connect to the lock and actually do anything. Save your money and wait until v3 comes out with battery power and proper signal handling.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Doorbell Camera and Smart Lock

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the August Doorbell and August Smart Lock after reading about their pros and cons from various web sites. I knew from the beginning, this project would require patience and a strong wi-fi. So before I even bought the doorbell or smart lock, I bought a highly rated wi-fi range extender and installed it near my front door and confirmed that I could get a strong wi-fi signal and consistent high speeds (fast upload speeds are more important than download speeds). The August Door Bell Camera connects to wi-fi so you can remotely view the camera and it also works as a wi-fi Bluetooth bridge to communicate with the August Smart Lock. Without the bridge, the smart lock only works as a local device and you cannot communicate with it over the internet. August sells a wi-fi Bluetooth bridge stand alone device for about $80, I figured it was worth the extra money to get the doorbell camera and bridge all in one. I first installed the doorbell after downloading the instructions from August. The installation is straightforward and fairly simple. It took me about 45 minutes to completely install the doorbell camera. I waited another 45 minutes for the doorbell battery to partially charge (it seems the camera operates off of an internal battery and the low voltage doorbell wiring charges that battery). Once the doorbell camera had enough power I connected it to the internet via the August App. The app was extremely easy to follow and the doorbell camera was active immediately. WARNING: if you encounter any problems while connecting the app/camera/wi-fi, DO NOT PUSH THE RESET BUTTON that is located on the back of the doorbell. Call tech support first. Apparently, there is a known issue with the reset button that could cause the external speaker to become disabled. I installed the August Smart Lock next. The design of this lock is genius!. I had it on the door, synced with the doorbell, and working in less than 15 minutes. The app makes it simple. The picture and sound quality from the camera is impressive. The microphone is so sensitive I can hear everything that is going on in front of my house. The app responds immediately once somebody rings the doorbell or when motion is detected and within seconds I can see, hear, and talk to anyone at my front door. The smart lock is smooth and quiet and easy to operate remotely or manually. The secret to making this go smoothly : make sure your original deadbolt operates properly before installing the smart lock, make sure you have a VERY strong wi-fi signal, make sure you have high up/download speeds, and take your time. My August Doorbell Camera and Smart Lock are awesome! I couldn't be happier.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great doorbell cam!

    Posted
    HowKwaint1
    • My Best Buy® MemberMember

    Packaging: 5/5 Very nice packaging. Everything is streamlined and neat. Ease of Installation: 4/5 If you have never worked with electricity before, this might not be a project for you! If you have, you should be OK. You do need to have a basic understanding of how electricity works, and how your home is set up. Seriously, if you get nervous or are unsure about it, call an electrician. It will be worth the ~$150 to have professional do it. If you are comfortable with electricity, set up is pretty easy. The online install guide is very thorough and takes you through step by step. A few drilled holes in the wall, connecting a few wires, and you are installed. Aesthetics After Install: 4/5 I really like the way the doorbell cam looks and feels. I also have the August Lock, and the design of the Doorbell Cam is a lot nicer looking than the lock. They actually don't even look like they are from the same company, other than they are the same color. It is a little wider than the door jamb it is mounted on, but it does not look bad at all. When we have people over, they always comment on how cool it is and ask for a demo. It looks a little out of place since our house is almost 100 years old, but it looks and feels good in it's current setup. Setup & Phone Sync: 3/5 Set up was a little tedious, but I don't know if it was because of me and my internet connection (50+ mbps) or the actual Doorbell Cam itself. It took me about 6 attempts and about an hour and a half to sync everything up. This was after the 30+ minute wait to charge the battery after install. So Setup and sync took a total of about 2 hours. Like I said, that could have been due to my internet connection, but after each fail, there was never a reason why given. Just "an error has occurred." Overall, I really LOVE the doorbell cam! I love that when someone rings the bell, it alerts my and my wife's phone and we can answer from anywhere. I also like that when the doorbell is rung, it snaps a photo of who is at the door and stores it. We live in a neighborhood with a lot of people "selling magazines" but are often found out to be casing homes. So this gives us a little peace of mind when we are away. If you are in the market for this type of item, this is a great setup, especially sine it syncs up with the August Lock.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    August HomeKit Package

    Posted
    Bruce
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is from my review of the August HomeKit lock: We ordered two HomeKit versions of the locks, the camera/doorbell and the keypad. 1. The lock itself is HUGE. Not very attractive even if the finish matches other hardware. It operates smoothly and unlocks as it should when you're nearby. Still the knob was too large for my wife's hand. You must have a deadbolt installed as the August lock is a retrofit only including the rear part of the lock. 2. Each lock requires its own August Connect to act as the gateway between the Bluetooth and wireless connections. Each Connect must be within 20 feet of the lock which isn't always easy as there may not be electricity in the entryway. The Connect is required if you want to view or control the state of the lock remotely. 3. The Keypad is simple and does its job as expected. 4. The camera/doorbell is a total mess. Setup is easy but it goes offline frequently; sometimes it will come back online but more often than not, it will just stay offline. There was a "secret" way to reset the camera in the iOS software but, apparently, it no longer works after an update. This is a problem because if the camera is offline, you have to remove it from the wall which means having to remove the security screw; not an easy task. Then, you have to push the reset button and reverse the process. Picture is clear and the voice is easy to understand on both ends. It does include a wedge for doorbells close to the door. 5. In addition to the fact that you can't reset the doorbell in the iOS software, you can't do a lot because there is NO documentation. You would think that shipping their locks for a couple of years, they would have some documentation even online. The only support is the FAQ and installation video for each product. There's a lot to be customized but just try figuring out how to get there. Beyond that, contact support. 6. Support is decent. Submit a ticket and you're promised you'll be contacted by the next day. Each time, I waited 24 hours and then called them directly because I hadn't heard from anyone. The only phone number access will be sent to you in a receipt for your support ticket. I have given up on August as a viable solution after waiting for months for a promised delivery. It was a waste of time and I replaced the August system with a Kwikset Kēvo which had an easier setup. One has to buy a Bluetooth Gateway but one is sufficient for multiple locks. It doesn't have a keypad but two real keys, two e-Keys (additional e-Keys are $0.99) and a key fob. In addition, I installed a Ring Pro and Ring Cameras. All-in-all, a much easier installation and they work flawlessly. In addition, the Ring and Kēvo work together so I can unlock the door from the Ring app.

    No, I would not recommend this to a friend



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