In our household of four cats, cleaning is almost a daily chore. It seems every time rooms are cleaned and dusted, even more cat hair appears. As such, I was curious to see how this Bissell Pet Eraser would hold up in comparison to our older vacuum cleaner. I decided to give this a test and what a difference this vacuum cleaner made! Upon first inspection out of the box, the vacuum cleaner felt well constructed. It was slightly lighter than our previous one, but not by much. Physically, the vacuum cleaner has an average size; it felt smaller than our other one which was actually quite nice.
In the box, we find several accessories for cleaning; most of which are most common: a baseboard tool which has a LED light on it and the pet eraser tool for carpet. It also came with a Febreze pre-motor filter which had a pleasant scent. In addition, the cleaning hose is actually the handle for the whole unit as opposed to our old one where the hose was separate from the handle. This feature was quite nice as it felt more compact than our older unit. Furthermore, located on the left side are the power button and an on/off switch for the rollers. This prevents overheating and was probably one of the best features as I personally had burned a spot in the carpet with the old vacuum cleaner so this was definitely a big plus. At the bottom on the left side, you will notice the green knob that is turned when you want to alternate between regular vacuuming with the rollers or clean with the hose. It will take some time to get used to this, but it is extremely important to remember. A couple times I forgot and realized it was not sucking. After using it a few times it should become a habit. I recommend alternating between floor and hose cleaning on stair cases or any room; remembering to change the knob will become a habit before you know it.
On the front of the unit, at the bottom, you will find the adjustment for the vacuum cleaner. Upon first use, I could really feel difference from the third, second and last setting (bare floor). It should be noted that based on your particular carpet and the setting, its performance will vary. As per the instructions, you would want to set it to where you can feel the most resistance. Since our carpet is quite old, the bare floor setting was used. Surprisingly, it still felt pretty resistant when vacuuming even on this setting. Also, a blue LED light around the floor adjustment knob illuminates when the rollers are engaged after it is removed from its upright position. I also noticed that, while cleaning the staircase, the rollers will automatically switch off when it is clicked back into the upright position. Another note is that the swivel of the base took some time to get used to. This was especially felt on the first few vacuuming sessions as our old one had only linear movements. In some places, it actually felt like it helped; others, for example, when I was cleaning the stairs with both methods, it was a bit difficult to guide the cleaner over each step. Also, when I used the baseboard tool, I noticed the slit wasn't as wide as the tool that came with the older vacuum cleaner. However, it still worked and I could still get in those tight spots around the baseboard.
Suction was fairly decent, although when I compared it to our older vacuum cleaner, it wasn't as powerful. Bissell has this listed as 8.5 amps and our older one was listed as 12 amps, however, I have no doubt the Bissell is more efficient in its power management. This also did not seem to affect its ability to clean as all the areas I have used it looked spotless. Also, when it was turned on, it was not as loud as our older one which was another benefit. As with electronics, specifications sometime mislead on paper, so I would advise to go in with an open mind. It performs fantastically with just the few rooms that I tested it on. On the stairs, the pet eraser tool worked perfectly. I was able to put a bit of force to really buff up some of the cat hair that was buried in the carpet. Despite the lower suction, it was not weak or had any issues picking up cat hair.
In summary, the Bissell Pet Eraser Vacuum cleaner is an amazing product. I would recommend it especially if your household is pet heavy like mine is and if its price can fit within your budget. At its price tag, it may deter some people away as naturally it might be out of reach for some. However, given its overall performance it does not disappoint and aside from a couple of the quirks that I mentioned, it could perhaps be one of the best vacuum cleaners that I have personally used. As for its cons, they are minor considering how much this vacuum cleaner performed. It is definitely worth a try and seemingly the cat hair is now under control. It might just prove to be the hair eraser you were looking for!
*Roller on/off switch to prevent burning of carpet; overheat protection and rollers click off when it is shifted back to upright position.
*Cleaning hose is attached and used as the handle during normal vacuuming; gives a more compact appearance and feel.
*Pet Eraser Tool cleaned the stairs perfectly; Able to apply a good deal of force along the base of each stair to remove tons of hair.
* Operates quieter than our older vacuum cleaner.
*The swivel movement took some time to get used to. Works well for some areas.
*The baseboard tool isn't as wide as our previous tool from the older vacuum cleaner.
*Slightly difficult to use the main rollers on the stairs due to its loose base.
*Takes some time getting used to adjusting the suction knob when switching between hose and floor cleaning modes.