IMPORTANT: Ships with with Windows 10 in S mode. This is a protected mode that will not allow you to install non-Microsoft software like Google Chrome. I even had problems installing Office 365! I highly recommend you turn off S mode. In order to do so, you must first activate Windows 10. This did not happen automatically and had to go into settings to activate. Once Windows 10 was activated (note, at no cost), I was able to to turn off S mode. Once S mode was turned off, this thing worked like a champ. The low review ratings here are from people who did not figure this out. Ignore them! If you have trouble activating Windows and turning off S mode take it to the Geek Squad - my guess is that they'll help you for free since it's a new purchase. At this current price this laptop is selling out fast. I went to purchase a second one and the closest store with one in stock is 90 miles away (and only 3 left)!

I was super hesitant about buying a laptop under 400.00. It's early days yet but so far i'm loving this little thing. It has just enough USB slots, is really fast, and feels solid. Setup was a bit tricky because I'm not a huge fan of Microsoft privacy invasion and was faced with a decision of either getting the full windows 10 OS or settling on a basic tablet OS that controlled what I could and couldn't download/use on it. It's called Windows S Mode. A bit of a googling and I found a way around this, new to me, obstacle and have the full Windows 10 activated and running while privacy is back on as much as Windows will allow. (Not much we can do with all this personal invasion and I am old enough to remember a time where it wasn't like this.) Of course time will tell as I've only had this laptop for a day.

Only had it a few hours, but I want to mention that it starts up in S mode and you have to activate out of it. Product key is integrated into it already (i had to use the troubleshooter to get mine up because it wasn't showing up) but it was FREE to activate out of S mode. Anyways after getting it into home mode it seems to work great!

My daughter has been wanting a laptop to use for Roblox and online school work. She's still young, so we didn't want to spend a ton of money but I also wanted something that was actually usable. We took a chance on this when the Black Friday deals came out and I love it. It's fairly quick to set up and I love that using her kid's Microsoft account means I can limit her screentime and have to approve downloads if they don't come from the Microsoft store. The touch screen is also a nice feature, although its resolution isn't the greatest. So far it's fast and responsive and runs everything we want. Battery life seems pretty good too. It's also very lightweight but doesn't feel cheap.

I jumped on this Black Friday special as soon as I saw it because the hardware specs are great for the price. The SSD and memory are fast, as well as the CPU. This computer falsely advertises its operating system as Windows 10 Home. It is actually shipped with Windows 10 Home in S Mode, which is a severely restricted and locked-down version of Home that only allows the user to install apps from the Windows Store. You cannot use the Chrome browser, or search the web with anything except Edge using Bing, unless you disable S Mode. Disabling S Mode was a complicated mess that requires a user to create a Microsoft account, and since I didn't *want* a Microsoft, the only way around that was to reinstall Windows 10 Home from scratch. After installing Windows 10 Home from scratch, it will not activate. To fix this, you have to recover the Windows 10 Home product key from the BIOS using a utility like RW-Everything, which is beyond the ability of most casual computer users. Additionally, Windows Update installs buggy IRST drivers which cause the computer to reboot every now and then after a fresh install until you download the correct drivers from Dell.com. Now that I have it running the way I want it to, I am happy with the computer, but I am not happy with the amount of time, effort, and technical skill that was required to get this brand new computer to perform the way I needed it to. I am displeased with Dell for trying to tell me what software I can and cannot use and am further disappointed that they didn't mention "Windows 10 Home in S Mode" anywhere in this product's description. According to Microsoft, it should be clearly labeled so users can avoid it if they choose to.

A good laptop for the price, but the description says it's black - it's not. It has a weird ridged waffle pattern that's gray and black, and it's very noticeable to both touch and sight. Also, it doesn't have a backlit keyboard, making it virtually useless in low-light. The first two that they brought me were returned and re-boxed, although I purchased a "new in the box" unit, so be careful of that, too. Also came locked in Windows S mode, and it was hard to figure out how to unlock it without having to log in to Microsoft - it didn't seem to have a Windows activation key, and it wasn't activated. We had to go into "troubleshooting mode" before it activated itself.

At this price point you can't go wrong...plenty of memory and storage...in a lightweight package.

Excellent specs for the work that will given and the price, It is manageable to take with you everywhere, be it travel or work outside the office.