The all-new ECOVACS DEEBOT X1 OMNI is the most advanced robotic vacuum and mop system on the market today. Engineered with your utmost convenience in mind, this sleek and powerful machine cleans your floors like no other—and you don’t have to lift a finger. The modern Jacob Jensen Design fuses clean lines with deep cleaning. Your X1 OMNI returns to the auto-emptying and auto-cleaning station where it empties the dustbin, washes and dries the mop and refills the water tank. Experience a whole new level of freedom from cleaning from start to finish.
Q: Do you have to remove the mopping plates/pads before the robot can vacuum carpet?
A: Yes it will avoid carpet with the pads on
A: Hi Matt, Please kindly turn the machine over and use your hand to rotate the left and right wheels at the same time, to see if the resistance is the same on both wheels. If not, check both of them to see if there's anything tangled inside. If the Deebot is still having issues, please reach out to the customer service team for further assistance. Best, Ecovacs Customer Care
Q: Does it climb stairs to clean other levels of the house?
A: Not on its own. You can pick it up and carry it, but it will complain about not being on the floor. Or buy another and expand your robot army. Name them Pinky and the Brain and every night they can try to take over the world.
A: Hi, Please kindly note that the function to detect the bin is full is not available currently. But the Auto Empty Station will empty the Deebot automatically once the Deebot returns to the base. And the Deebot X1 OMNI has a continuous cleaning function. It will return to continue where it left off after being charged fully in the middle of the cleaning job. Should you need any assistance please reach out to Ecovacs Customer Service Support Center to help out with any questions you may have. Best. Ecovacs Customer Care
A: Hi, We would suggest wiping off the wet areas before starting the Deebot since water seepage will affect the cleaning effect and might damage the internal part of the robot vacuum. If you have any other questions, please reach out to our Customer Service Support Center and we’ll be happy to assist you. Best, Ecovacs Customer Care
Q: Does this work on Vacum pet hair
A: Yes it does and remarkably well.
A: Hi, Please kindly contact the original seller for further purchase information. Should you need any assistance please reach out to Ecovacs Customer Service Support Center to help out with any questions you may have. Best. Ecovacs Customer Care
Q: Does it comes with hot air feature fo4 self cleaning mop pads ?
A: Yes it does, it rinses the pads before drying