ECOVACS Robotics - N30 PRO OMNI Robot Vacuum & Spinning Mop with Auto-Cleaning Station - Black

I have this new vacuum. It sounds like it cleans well, but the instructions are crazy. Bad it gives you how to put it together and you get to the point where you know that you push what button for start cleaning and how to pause there is nothing about how to use it as a mop and I’m even online with the customer service person. She apologize that there isn’t more information and material. She says it’s a new product This is creating

Ecovacs N30 Pro Omni is a great smart robot vac for all types of homes. There are some ups and downs but in the end, I love mine. Powerful cleaning, decent mopping and an excellent app with many features make me give the N30 high marks. This was really easy to set up right out of the box. It was practically all assembled. Everything was there and everything seems to work just fine. Included is the vac, base station, power cord, a very disappointing instruction manual and the mop heads. All you really need to do is add water for the mopping function. We did order the cleaning solution to add to the water to make mopping more effective. Also download the Ecovac App asap for setup/mapping. I mapped and vacuumed/mopped my whole house so far. Before starting, I moved everything that was movable out of the way (ottomans, a painter's easel and the dog's food and step stools). Using the app, I let it map my house and it did a really good job. It was super easy to use the combined and divide to make sure the rooms were correct. It got most of the house right but we have some sections that are tile and some sections are wood and we want them to be mopped at different frequencies so we had to play around with it to get the lines in the right spot. The mapping is actually really cool. I like that you can name each room and give it a different icon. Like a little kid's face for the kids room or a picture of a bed for the bedroom. It's cool that they are different colors and now I have a floor plan of my house (minus 3 rooms I didn't map). We have a 2,800 ft² house and we didn't map to three of the rooms or any closets. So I would say we mapped about 2, 300 ft². It was able to vacuum the entire house on one battery charge. It did have to go back to the base to empty the dustbin (more on this later). I think my favorite part is the do not enter/do not mop zones. Our old robot would constantly knock over the dog's water and food. Now I can leave the dog's food in the same spot and put it do not enter zone around it and it will not get knocked over and I can feed the dog and vacuum at the same time. I also use the do not mop zone around a piano that we have. Because I don't want any moisture to touch it. So that allows it to vacuum around the piano but not mop. You can see in the pictures how it mapped my house and where we put the do not go to areas (in red). Cleaning logs are really useful. It will tell you what size area it cleaned, how many minutes it took to clean it and it will show you a map of exactly where it cleaned. You can see on the map the little circles how it went around the table legs. You can also see on the map where the dog was standing in front of it and it went around her. The only thing I don't like about the cleaning logs is that for some reason they're stuck in meters, but the display on the main screen is in feet. I wish it would just be all the same, feet or meters. So far no issues with the vacuuming and the mapping. It goes around obstacles really easy and doesn't suck up a random toy. I didn't have to tell it where the carpet was. When it mapped it didn't put the carpet on there, but when it did the first vacuum it mapped all the carpets. I like that you can set it to do one or two passes. I'm still trying to get the hang of the mopping. I did not have any issues the first couple times I mopped small rooms. It worked fine and got the floors clean. It did not get things that were stuck on though, like there was a blueberry that got stuck on the dining room floor that was hiding under the table and it did not get that all the way off. I would say it's great for light duty mopping only. Caked on dirt or debris still needs your elbow grease. Tip for mopping - Do NOT cancel while it is mopping and have it go vacuum or do something else. It WANTS to go back to the station and spend 2 hours drying the mop heads. For instance, I told it to go mop the hallway wood floors and then cancelled while it was on it's way and decided to vacuum instead. Then when I tried to mop, it kept saying the mop heads were wet and needed to do the 2 hour drying?? After checking, the heads were dry as a bone and no water anywhere. I either did something wrong or maybe there is a bug in the programming? After letting it "dry" itself for the 2 hours, it went on mopping like nothing was wrong. Waste of 2 hours, but that was the workaround I had to do to get it to continue. Another tip I want to throw out there is the vacuuming. It's amazing if you know what to expect. They advertise (no tangle roller) the brush heads will not clutter and get hair stuck (look at the pic), it totally does. Just be prepared for routine maintenance. The thing I want to say to make sure no one goes through what I did was change the setting from Auto Empty to Empty as Needed ASAP!! I thought the vac was struggling after a cleaning until I checked and found it clogged so it could not empty itself. If you keep it on Auto Empty, it'll wait to empty until the cleaning is complete as Empty as Needed will sense if it's almost full and go empty itself and then continue where it left off. I gave it 4 stars because since it is very new, I hope they can have better clarification on the mopping feature as the instruction manual is useless (it says NOTHING on it) or give it a firmware update to fix it. Also the rollers do get clogged even though they advertised as no tangle and in my personal opinion, Empty As Needed should be the default setting, not Auto Empty. Other than that, the Ecovac is still an amazing robot vac that performs superbly. It will get my recommendation.

The Ecovacs N30 Pro Omni is a robot vacuum with a mop pads. It does wet your floors but it uses the mop heads to help clean the floors. It also has a spinning brush on the corner. The configuration was a bit tricky at first. There is an audio that plays to help you set up and tells you the status of the vacuum. One instruction says to scan the QR code. If you don’t look at the instruction manual, you may be spending time looking for it. It is on the top of the vacuum under a flap cover. You will need to download the app as well and create an account. This part was fairly easy. Where it gets tricky is connecting to the vacuum via wifi. The vacuum has its own wifi antenna. The app sees the vacuum’s wifi and fails to connect. I tried a handful of times. But you can connect manually and it finally connected. The next issue was it detecting a new firmware patch. It kept failing to download. I had to delete and reconnect the vacuum with the app and finally it successfully downloaded and installed the update. Even with this small issue, it is great that it checks for the version before letting you start using it. The app is easy to use. You can map the room you are in or just vacuum and it will map as it vacuums. There is a round sensor on top of the vacuum that maps the room and tracks the path it takes. As it leaves the dock, it tried to go around the dock area. My previous robot vacuum leaves the dock area before it starts to vacuum. I feel this wastes time as it maneuvers around the dock. The vacuum itself is quieter than my previous one. I started in the bedroom. It went under the bed and we have cables there. It got stuck. My other robot vacuum detects these and will avoid it. This vacuum tries to run over it. You really have to clear the floor in areas you want it to vacuum. After docking back, you are given an option to clean the mop pads. There are two water reservoirs. One for clean water and one for dirty water. You will need to use a cleaning solution and if you want to use one from Ecovacs, they cost about $28 for a 35 fl oz. This is not included, not even a sample. Overall, I like it because it is quieter than my previous robot vacuum. The app is user friendly. So far, my only complaint in terms of using it is object detection like cables on the floor. You really have to clear the floor. In that case, you may just want to sweep as you are clearing the floor.