Electrolux - 24" Tall Tub Built-In Dishwasher - Black

Thankfully we purchased the extended warranty plan from Best Buy and their service has been great! Can't say the same about the Electrolux dishwasher! Owned it for 2 years without a problem, then the problems started. The electronic panel in the door had to be replaced, error codes 1 and 2 happened. New parts were promptly installed, yet the problems did not go away. The dishwasher could not be repaired. Would never own another Electrolux product, keeping our fingers crossed that the Electrolux "counter depth refrigerator" and "wave top stove" don't go the same route. Awaiting the arrival of the replacement dishwasher, but this time we went with top rated consumer guide Bosch!

Had this thing a couple months. During this time it randomly just dumped water on the floor a couple times and gave error codes and would not start up. First time I figured it was me - after that I knew something was wrong! Called in service and that guy decided there was a factory fix. Meanwhile service advised me to pre-wash dishes before running them and use less than half the recommended soap too. Seriously? 25 years of using DW's and NOW I should pre-wash?? Three weeks later service finally came back as they had the parts for a '"fix" for the water dumping on the floor. Made repair and told me to wait 24 hours to let adhesive set. After 24 hours we tried it several times and now it does not even wash dishes at all! Wont even push water enough to get the liquid soap off the door as it spills out of the soap cup. Heed the other warnings online and AVOID Electrolux (and Frigidare appliances - same company). Wish I had. On a plus note our dishes are nice and clean now but that is because we are again hand washing them while looking at the Electrolux taking up space (while deciding on what brand to replace it with.) - yes - this unit is less than 6 months old and I am fed up with it - and reading everyone else complaining the only option is to cut my losses now and get a different Brand. BTW - This is NOT a Best Buy issue. In fact I wish it was as they would actually fix the matter.

This model is defective and Electrolux knows it. Some users on other sites have gotten theirs replaced by Electrolux, but apparently, I haven't had enough repairs done yet to warrant this. This unit stops working for no apparent reason, all the lights blink and you have to tear it apart to see the 'error codes' that are underneath the unit. Most recently, it flooded my kitchen overnight. Beware and buy another model/brand.

1. When you don't pre-wash (not just flush) them manually, your dishes, cups and glasses will not get clean. The tech replaced 3-times the processing unit, we increased the water temperature at the inlet 20F above the standard, used all possible detergents - nothing helped. 2. When you fill the dishwasher up to capacity, dry residues of (any) detergent stay on the dishes. You have to place your dishes in every other space of the rack, which reduces the actual capacity of the dishwasher below capacity of any other dishwasher. 3. It is very quiet - you almost don't hear it

We just finished remodeling our kitchen. Carefully selected all new appliances. In 2 months had to replace one new dishwasher unit for another one. Both have the same problem - dishes are not RINSED well. Used rinsing agent, as directed. Both looked like they've been used for years inside - so much white deposits. Customer service is great - was no problems with replacing unit and refund for the second one.

DO NOT buy this dish washer. With in the first 2 weeks the dish washer was giving errors that it was leaking. It would stop mid-cycle and not work for hours. Then, miraculously, it would turn on again. This happened at least 15 times in the first 6 months. I had the repair man at my house 3 times to "fix" the leak. Then, at the third month the entire computer panel went out and it wouldn't turn on at all. After this was replaced, I still continued with the "leak" error. Even if this was the only problem and the thing could get fixed, it NEVER actually WASHED the dished. It became a game for me to see how I could load it that it would wash everything, even with me rinsing first. That never happened. I am in the process of getting a different dish washer.

I bought this wanting a high end product. At first it would not clean until I used 3 products at each wash, making washing dishes expensive. I have to prewash everything. It has a bad odor at all times and the worst is that after only 3 years with minimum use,there are only 2 of us that use this, the motor went out. This is an expensive fix with no guarantees that there is not more problems with the controls. Once you set a cycle it is almost impossible to change, so I hope you like the same features for all your washes. I would not buy again or recommend to my worst enemy.

We previously had a 15 year old, bottom of the line, Kitchen Aide, which worked well, and got dishes clean. We decided maybe we should switch to a more energy efficient washer, and chose model the salesperson recommended as "very quite, high quality" and that was really pretty. Big mistake. it is quiet. BUT. it does NOT clean the dishes. It never has. After washing dishes, they are coated with light layer of white greasy feeling substance, as is the washer itself. The washer smells unpleasant after the dishes are washed. We have tried many brands of dishwasher-soap, , Two Electrolux service people came at different times; both said it dishwasher was working well One said "Well that is what dishwashers are like now. The other told us to run the hot water into the sink before starting the washer, so the dishes would be exposed to hot water. A third service person arrived, from an independent repair store, and told us: "Oh, I am sorry you bought Electrolux, its very low quality" Also, something I suppose we could live with, the washer will not change settings (ie slick different settings, they wont change.). Two parts have been changed by the service folks, still doesn't work. We sure will buy no other electrolux product. Top of the price line, looks nice, bottom of the quality line.