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Facebook Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
Model:899-00080-02
SKU:6373512
User rating, 4.6 out of 5 stars with 848 reviews.
4.6(848 Reviews)- 106 Answered Questions
Highly rated by customers for: Ease of use, Set up, Video conferencing
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Description
The entire Facebook Portal family is video calling designed to bring people closer. Simple to set up and fun to use, Portal is a smart video calling device for a closer connection to friends and family—wherever they are. Whether you’re having meaningful conversations or getting help with a recipe, it’s easy to make smart video calls to anyone via Messenger, Whatsapp, Zoom and more–even if they don’t have a Portal. And once you’ve connected, Smart Camera pans and zooms to keep you in frame so you can move and talk naturally, while Smart Sound minimizes background noise and enhances your voice. Working from home becomes easier as you free up your laptop with a dedicated calling screen for conference calls and screen sharing via Webex, Zoom and Workplace from Facebook. An expanding AR library lets you blur backgrounds or add effects to liven up calls, while StoryTime uses AR, animation and music to let you tell immersive bedtime stories to loved ones anywhere in the world. And when your calling is done, Portal’s picture perfect frame will display your favorite photos from Instagram, Facebook or uploaded from your phone via the Portal app. With Alexa Built-in, you can control your smart home and connected devices with the sound of your voice. Explore with Portal’s browser and, with additional account activations, enjoy music with Pandora and Spotify or content via Facebook Watch and more—all with room-filling sound. Portal’s simple privacy settings mean you can easily disable the camera and microphone, or block the lens with the camera cover. All Messenger and WhatsApp calls are encrypted. Portal needs a wireless internet connection and AC power. Portal voice command availability varies. Learn more portal.facebook.com/legal/usage. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.
Meet the Portal family.
The video calling device designed to bring people together.
Learn more about Facebook PortalFeatures
A more natural connection.
Smart Camera adjusts automatically so you can move freely and stay in frame, while Smart Sound ensures you can easily be heard.
Call anyone, anywhere.
Use Messenger, WhatsApp, Zoom and more to connect with friends and family—even if they don’t have a Portal.
Designed for the home.
With a sleek picture frame design, quick setup and intuitive voice and touchscreen controls, Portal fits easily and seamlessly into your home.
Working from home that works for you.
Free up your laptop with a dedicated video calling device including screen sharing and calendar integration.
All your entertainment.
Portal comes with Spotify, Pandora, Tidal, Facebook Watch and more ready to install.
Enhance your calls.
An ever-growing AR library lets you clean up your background or liven up calls with effects and masks.
See and do more with Alexa Built-in.
Control your smart home, listen to your favorite music, watch the news, get the weather, set a timer and more.
Privacy by design.
Easily disable the camera and microphone, or block the lens with the camera cover. All Messenger and WhatsApp and calls are encrypted.
Good times always rolling.
When you're not on a call, Portal will show your favorite photos on its 10" HD display.
What's Included
- Portal
- Power Adapter
- Quick Start Guide
- Safety and Warranty Guide
Voice Control
Works With
Wink
Page Showing 1-8 of 123 questions
Q: QuestionI want to communicate with my husband who is in a nursing home that's locked down. The nursing home has WiFi, I have an IPhone; he does not. Do we need 2 portals? What will be the quality of pictures he sees from i phones from the kids and me?
Asked by want2know.
- A:Answer My mother is in a nursing home and I use Portal to video call. You just need one Portal, but you both need Facebook accounts and need to be “Friends.” I had to create Mom an account for the purpose. I call her using Facebook Messenger from my iPhone. It is voice controlled so she just has to say “Hey Portal Answer.” I wrote the instructions on a white board. Since you can’t visit the staff will have to set it up. They will need his Facebook account login info. It is also Alexa-enabled, but you can’t “drop in” like you can with the Amazon devices. The quality is good.
Answered by Gingrt
Q: QuestionI want to get this for my parents. They do not have smart phones or WiFi., iIf I get this, I would just need to get WiFi right?
Asked by Anonymous.
- A:Answer Wifi yes.. and also they need a Facebook account to receive a Facebook video call. If they have facebook .. u can do a "shared" picture album where u invite them to a closed group and u both can upload pics from your phone and then it gets shown on yout portal..its pretty neat to display all those pics u taken on your phone and now u can see them on this device
Answered by Zenku2253
Q: QuestionI want to get one for my mom. She has internet and a facebook account. How would she call people or would they just be able to call her?
Asked by jill.
- A:Answer It’s VERY simple. You have messenger with Facebook. Once the portal is setup.... your mom world be able to talk with anyone that has a Facebook messenger account. She would say, “Hey Portal....call (name) and it calls the person. To answer she e would just touch the button on the screen. Very simple. We bought it for our aunt that has dementia. We just made a sign that says, “Hey portal call .....(list of names). Easy!
Answered by Jax777
Q: QuestionDo you need to go through FB? I as well am looking for a nursing home patient gift. They do not have a FB ACCOUNT
Asked by DLaf.
- A:Answer Yes there has to be a facebook account. We created an email and then a FB account and then sent friend requests to family only. Then added them on the portal. When it is in sleep mode one touch to bring up contacts, one touch on the person they want to call and one touch on the video icon to start the call. We have had pretty good success with it. He loves it because he can see his great grandchildren and his son.
Answered by Mustanggirl
Q: QuestionDo you absolutely need a FB account for video call feature to work?
Asked by Rick.
- A:Answer yes..... you do have to have a Facebook account.... but to my understanding, if you have both parties have the "Whats app" account you should chat and videos chat... i guess it is like the MSN messenger idea... i have not tested this to know for sure.... give it a try, it could be a lot less hassle in doing with a Facebook account in setting up... I hope this helped.. OH ya it does say this on the box of the Portal box that it will work with Whats app.
Answered by JediBulldzr
Q: QuestionMy son lives in The Netherlands , I live in Oregon. I know that he does not live in a supported country but would the portal still function there (with an adapter) if I sent him one? We communicate in English so it would not need Dutch language.
Asked by Leva.
- A:Answer yes the portal works everywhere as long as you have facebook messanger
Answered by kelly
Q: QuestionI too want something for someone in Nursing Home. They don't have wifi, but a hotspot seems a simple solution, so long as this will work with the wifi frequency provided by the hotspot. Can anyone confirm my thoughts are correct? Thanks,
Asked by Mattexas.
- A:Answer My husband said it will work but it will cost you money through your phone due to the streaming and we have found mom spends more time talking with her children because she can see them. It has worked wonderfully for her but she has internet.
Answered by RetiredinMI
Q: Questioncan this be used as a video monitor 4 seein my cameras outdoors that works thru wifi.
Asked by DNICE.
- A:Answer Yes, it does work with Blink cameras with an Alexa skill. Also, Ring door bells to.
Answered by JDub67
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