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Video Game Services

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We'll get you ready to game.

We can set up your gaming console or handheld device, help you dominate multiplayer with faster Wi-Fi, and provide a Protection Plan for drops, spills and power surges.

Total Tech Support powered by Geek Squad

No matter where or when you bought it, we'll support it.

Meet Total Tech Support, a membership dedicated to supporting all the tech in your home.

Why choose Best Buy for your video game services?

  • We have more than 20,000 Geek Squad® Agents ready to help.
  • We can help you on the phone, in your home, at all Best Buy stores, and 24/7 online.
  • We can install or repair thousands of products, no matter where you bought them.
  • We offer a 90-day workmanship guarantee on all Geek Squad repairs.

Keep your gaming console or handheld device working like new.

With Geek Squad Protection, you'll be covered for accidental drops, spills, power surges and more.

Shop Geek Squad Protection

Getting help is easy.

Have questions about a Geek Squad service or your Protection Plan?

Call 1-800-433-5778

Need to replace a battery in your handheld gaming device?

Call 1-866-933-5552

Schedule a repair or replacement Track your repair Learn about Product Replacement for video game accessories

Need a hand with setup?

With In-Home Gaming Console and VR Setup, we'll get your device ready to game, and connect it to your Wi-Fi and compatible components.

Shop in-home setup service

Having trouble getting connected?

We can work remotely and add a gaming console or device to your Wi-Fi network.

Shop remote setup service

Get the speed you need for online gaming.

Our Home Wi-Fi Setup or Troubleshooting service can help reduce multiplayer lag and speed up your gaming downloads.

Shop Home Wi-Fi Setup and Troubleshooting
Geek Squad agents calibrating television

Get the best possible picture with TV Calibration.

Your games will shine after an ISF-certified Geek Squad Agent uses precision equipment to fine-tune your TV settings.

Shop TV Calibration