Add Device to an Existing Network (Remote Service)

With this service, a Geek Squad Agent will remotely help you connect one device to a wireless network.* Eligible devices include smartphones, tablets, streaming media players, gaming consoles, Smart TVs, computers, and more.

You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own.

After completing your order, you will receive an e-mail with a redemption code and instructions for scheduling your service. This e-mail usually arrives within 15 minutes.
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Service Features

Connecting your device

We'll add a networkable device to your preexisting network and verify connectivity. We can also set up file and print sharing if you request it.

Giving you the tools to maintain your network

We'll educate you on using your device. We'll also teach you how to power cycle your router.

*This is a remote service, performed by a Geek Squad Agent over the Internet. The Agent will not be able to help you set up a router or a more complex network device like a range extender or a wireless access point.

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