With this service, a Geek Squad Agent will remotely help you connect one device to a wireless network.* Eligible devices include smartphones, tablets, streaming media players, gaming consoles, Smart TVs, computers, and more. You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own.
Q: How will the Geek Squad Agent connect to my device?
A: The Geek Squad Agent will connect to your device remotely over the internet.
Q: What types of devices are eligible for this service?
A: Eligible devices include smartphones, tablets, streaming media players, gaming consoles, Smart TVs, computers, and more.
Q: Does this service include any education on maintaining my network?
A: Yes, the Geek Squad Agent will educate you on using your device and how to power cycle your router.
Q: Will the Geek Squad Agent verify that my device is connected properly?
A: Yes, the agent will verify connectivity and can also set up file and print sharing if requested.
Q: Can the Geek Squad Agent help me set up my router?
A: No, this service does not include setting up a router or other complex network devices.
Q: How to set appt for tech to come to home to finish setting up BLINK CAMERAS/ brief training.
A: Hi there. Thanks for reaching out about this. To set up an appointment for this, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

With this service, a Geek Squad Agent will remotely help you connect one device to a wireless network.* Eligible devices include smartphones, tablets, streaming media players, gaming consoles, Smart TVs, computers, and more. You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own.

Moving into or out of a home with smart home technology? We can reset up to 10 devices of all types (TVs, smart thermostats, monitoring systems, etc.), so you don't have to worry about a different owner being able to get access. Do you just need a fresh start with some of your devices? We can get them back to square one, even if you didn't purchase them at Best Buy.

When your computer, tablet, mobile device or networkable device is crashing, dragging or acting up, you can trust Geek Squad Agents to determine what is wrong and professionally repair the issues.

Have a pair of non-component speakers installed neatly, reliably, and professionally by a Geek Squad Autotech, where door panels or back seat removal is required. Additional materials fees apply; see below for more details.* After completing your order, you will receive a confirmation e-mail that contains a redemption code. You can then schedule your appointment by calling 1-800-GEEK SQUAD (1-800-433-5778). Please print your Geek Squad confirmation e-mail and be ready when the Agent arrives at your chosen location.
| Pros for Add Device to an Existing Network | |||
|---|---|---|---|
| There were no pros for this product— | Service, Professionalism, Knowledge, Overall Performance, Ease of use | Overall Performance, Knowledge, Service, Professionalism, Virus Removal | There were no pros for this product— |
| Cons for Add Device to an Existing Network | |||
| There were no cons for this product— | Battery Life, Sound Bar | Operating System, Hard Drive, Data Loss | There were no cons for this product— |