Hoover - Rogue 970 BH70970 App-Controlled Self-Charging Robot Vacuum - Black
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- Voice Assistant Built-inNo
- Cleaning Path Width11.8 inches
- Vacuum TypeRobotic vacuums
- Bin Capacity0.6 gallons
- Product Weight7.5 pounds
- Compatible Floor TypeAll floors
- Filter TypeStandard
- Multi SurfaceYes
- Washable FilterYes
- Attachments IncludedSide brush; Rotary brush
- Auto Docking And RechargingYes
- Room-By-Room NavigationYes
- Scheduling Presets1
- Maximum Runtime120 minutes
- Works WithAmazon Alexa, Google Assistant
- Voice Assistant Built-inNo
- Works WithAmazon Alexa, Google Assistant
- Product NameRogue 970 BH70970 App-Controlled Self-Charging Robot Vacuum
- Assembly RequiredNo
- Additional Accessories Included1 x cleaning tool, 1 x self-charging base
- Model NumberBH70970
- Color CategoryBlack
- Product Height3.8 inches
- Product Length13.6 inches
- Product Width13.6 inches
- Connectivity TechnologyWi-Fi
- Cliff SensorYes
- Wet And Dry UsageNo
- Voltage14.4 volts
- Protective BumpersYes
- Remote ControlNo
- Batteries IncludedYes
- Adjustable SuctionYes
- Edge CleaningYes
- Programmable Cleaning IntervalsYes
- Charger IncludedYes
- Battery Charge Time180 minutes
- Battery SizeOther
- Manufacturer's Warranty - Parts1 year limited
- Manufacturer's Warranty - Labor1 year limited
Rating 3.5 out of 5 stars with 77 reviews(77 Reviews)
Rated 3 out of 5 stars
Smart Rogue Bot BUT Caught by its APPPosted .
Hoover Rogue Robot 970 Vacuum Setup/Testing/Conclusion I have to first praise Hoover’s marketing team for doing such a wonderful job with the PR for this robot. Everything from the design of the box, the materials used for the manuals and other goodies within the box; all were done with quality and really thought out ideas. So GOOD JOB there Hoover!! Setting up the robot was not too difficult. Being that the Hoover Home app was not available on Android when I was first setting up the robot, I did it on my iOS device. Once I was able to connect the Rogue 970 to the app, the very first thing I did was complete a full charge (that is what the instructions tell you to do!). Once the Rogue 970 had a full charge, the next thing I did was recon mode. I found that you can’t necessarily use the robot unless you did the recon mode first. Basically in recon mode, the Rogue 970 will scout out your home and load the map into the app. I found this feature VERY awesome and new to the robotic vacuum cleaning world. Once the Rogue 970 has completed its recon mission, you will have the ability to set up barriers as well as send the Rogue on its next mission; to clean. I didn’t send it right away to clean after its recon mission and instead waited a couple days… To my surprise, my map that was originally already on the app was gone! Someone stole the intel! Well… Not necessarily. I think the app glitched and erased the map. So I ended up having to do the recon mode again which was kinda a waste of time. Speaking of the Hoover Home app, it definitely needs some work. When I mean it needs some work, it legitimately NEEDS work. The app is very unstable and its glitchy. I lost my mapped out home twice for no reason and in addition, it keeps saying that the Rogue 970 is disconnected. I tried refreshing the tabs back and forth within the app but it didn’t work. The only way to actually get things “connected” again was to close out the app completely and restart it. Even after doing this I still could not locate my maps. I noticed that Hoover updated the “system” tab so now if you click filter, dirt cup, brush roll, or side brushes; it’ll take you to YouTube where there are videos to show you how to clean them which is kinda neat. Hopefully they’ll add the feature where you can also purchase spare filters and brushes so that you can easily purchase replacements when needed. Now to the cleaning. Overall, the cleaning that the Rogue 970 does is average with a couple other robots that I own. I purchased a Roomba years ago in addition to a Samsung cleaning bot and the Rogue 970 is about the same… Where the Rogue 970 shines is that it doesn’t “always” run into things. It actually does a decent job avoiding objects and not crashing into things like the Roomba and Samsung do. Also, it has a system/pattern in place so that it actually cleans how a person would vacuum as opposed to going everywhere like my Roomba does. Although the Rogue 970 is smarter, it was completely “dumb” when it saw my glass sliding closet doors. It thought there was more room to go so it kept crashing into the glass, thankfully not hard enough to the point where it broke my glass closet sliding doors. With a full charge, it was able to clean my living room, kitchen, one bathroom and one bedroom. The Rogue 970 never made it to my other bedroom or bathroom unfortunately. Overall, it did a pretty decent job with cleaning. When cleaning the dust bin, I found my spouse’s hair and some dust. My place wasn’t too dirty to begin with. Once the Rogue 970 has completed its mission, you can use the included brush to clean the brushes as well as rinse the dust cup and filter. Make sure everything is dry before you send the Rogue 970 on its next mission! A couple things I would’ve liked to see is the ability to do spot clean and specific room cleaning. I noticed in some of the documents I received that you are technically able to do that. But I tried everything and there’s no option to do that currently. I’m guessing the app needs work as I mentioned above. I also ran into this weird thing where the Rogue 970 kinda “skipped” here and there when it was cleaning. When I mean skipping I mean stuttering, it was weird; this was on hard wood floors. In conclusion, I feel like the Rogue 970 has GREAT potential. In the state of where it is now, I would have to give it a 3 out of 5 stars. As mentioned, the cleaning was on par with other bots except for that the Rogue 970 doesn’t ALWAYS bump into stuff. The app needs A LOT of work… Perhaps Hoover should’ve waited to release the Rogue 970 after the app was fine tuned and polished. Being that the Rogue 970 is driven by the app, you NEED the app. So once Hoover is able to get the app all good to go, I’m sure the Rogue 970 will accomplish all its missions. But as of current… The Rogue 970 has been spotted by the enemy. Quick Features on the Product A Smart Vacuum. Not just a ROBOT Smartwall Technology (Create virtual boundaries in the Hoover Home App to customize what areas are off limits to Rogue) Robart Technology with Memory (Rogue intelligently maps and remembers your home for an optimized and efficient cleaning mission) Auto Docking (Rogue returns to base to charge when the cleaning mission is complete) Wi-Fi Connected (Connect to Rogue wherever you are for commands and mission updates) Hoover Home App (Schedule and interact with Rogue through the free Hoover Home App) Voice Control (Control Rogue with vocal commands issued through AMazon Alexa and Google Home Assistant) Tri-Clean System (Rogue utilizes a trifecta of agitation, brushing, and suction to pick up dirt, dust and pet hair for an advanced clean on multiple floor types Dirt Detection (With specialized sensors, Rogue recognizes dirtier areas on your floor for a concentrated clean) Rogue Control Center (One convenient location for commands, alerts and indicators, such as dirt cup full, battery level and Wi-Fi status Run Time (Rogue has up to 120 minutes of fade-free run time) What's in the box? Rogue 970 Robot Charging Dock/Base Cleaning Brush Quick User Guide User ManualI would recommend this to a friend
Brand response from HooverPosted .
Thank you for the review and feedback! We are continually updating and improving the app so thank you for being patient. Stay tuned for new features and improvements coming soon!
Rated 4 out of 5 stars
Awesome cleaner with some setbacksPosted .
Hoover is a name that im sure most of us grew up with seeing in our household. So who better then to produce a robotic vacuum cleaner from a name you know and trust. Lets talk about some of the cool features and also some of the setbacks and find out if this may be a right fit for you. First off if this is your first go at buying a robotic vacuum let me talk briefly about what to expect. Out of the box your going to get a charging station with power cord, the actual bot, two side rollers and the waste bin. Out of the box Hoover gives you this undercover secret agent type feel with the cleaner. They give you a folder with "Top Secret" orders to get it started. Your going to get about two hours of run time and when the battery level gets low the cleaner will automatically return to its docking station to charge itself back up. This is pretty much the standard for just about every robotic cleaner out there. But lets talk about what makes this really stand out and hold it back. First off Hoover really centers alot around you using their app. The reason i say this is because the actual bot itself has only a play/pause button. So what this means is that without the app all you can do is basically wake it up and have it clean at its own pace. Without the app you cant utilize the different cleaning modes available or even set up cleaning schedules. So this is pretty much where im seeing most new robotic vacuum cleaners go now, which is the way of an app to control your unit remotely from anywhere at anytime. However this is where i found the first and most frustrating problem yet. In order to use the app you have to link the two together but before you can do that your Hoover vacuum needs to be connected to your WiFi. All im going to say is if you are not tech savvy you will have a hard time doing this and if you are, well your still going to struggle a bit. The problem i had with connecting it to my wifi was for starters it only wants the 2.5gHz line which is fine by me. However every time i tried to connect to my WiFi my signal would drop out and it would keep giving me an error message. It seems my SSID was holding it up however i was under the impression that it was supposed to be user friendly and that i wouldn't have to dive that far into my settings. It took me a good 15 mins to get it connected and that was only after me researching trouble boards for a solution. Next was the app. The app at first was no where to be found but then after a little more digging i finally found it. It seems this product may still be in beta testing because the app i found reads like this "Hoover Home ( unreleased)". It goes on to tell me that the app is still in development and may be unstable. Great!! Needless to say i was getting very upset and on the verge of giving this 1 star. So why the change of heart? Well i realized that after getting in contact with the manufacture they assured me that through firmware updates the app would continue to improve and become more user friendly. I understand that no product is perfect and only gets better with time so i gave the app another go. To my surprise i finally got the two to link up and this is where i really saw the unit shine. Once you get past the very annoying and frustrating hiccups (which as of writing this review they still exist) you will get to see what exactly makes this such a great unit. The app allows you to name your bot and set up schedules. It will let you know when the waste bin is full and it will also let you pick from three different modes which are quiet, standard and best mode!!!! You heard right this thing has a beast mode. Lets talk about its recon feature first. Right off the bat Hoover ask for you to put the robot in to "Recon" mode. While in recon the Rogue 970 will act like just about every other unit out there. It starts roaming around aimlessly bumping into just about everything acting like a clumsy bot. Whats its actually doing is its trying to map out your floor plan so that it can clean in straight lines and knows automatically what obstacles are where so it can avoid it. But what is key to this feature is that it allows you to create virtual barriers that the unit is not allowed to go. So let me explain this a bit if your new to this. As smart as some of these bots are there are some things they just cant see and avoid. Electrical cables are the big concern and reason in my opinion for barriers. So lets say you dont want the bot to go in your children's room due to the fact that theres lots of small toys and electrical cables it may suck up. Some of the cheaper bots will not provide anything so this forces you to have lay an obstacle down such as a chair or maybe a box to block its path. Some of my other bots that i own have magnetic strips that you lay down and the unit will not cross the line. Other units make you buy add on sensors that need to be equiped in order to accomplish this task. Hoover however has built into its units technology a system that will map out your floorplan and then allow you to mark what areas you want it to avoid. This feature is awesome cause it means you dont have to lay anything down or buy any add ons. If you look in the picture i provided you can see how the floor layout looks. i know, it looks like a 6yr old drew it but when you think about the technology behind its processing, its actually pretty impressive. And believe me when you mark an area that is off limits it will not go near that area at all. Also once it learns your floor plan it then begins to vacuum in a normal manner now. So after it is done doing its job you now have these nice straight carpet lines from it moving up and down instead of moving in an erratic manner like most other bots. Now what happens if it sucks up a power cord or sock by accident? Well in most cases depending on how big the piece is it will shut itself down and send you a message. However power cables will not be detected and will not stop the unit. It will suck up cables and continue to keep on moving with a tail hanging out. Don't let this discourage you however cause this is pretty much an issue for just about all units on the market including the higher end ones. So how well does it clean? Quite well to tell you the truth. The Rogue 970 will clean just about any and all animal hair out of most carpets. Its suction power is quite strong, so strong that i wouldn't use it on shag carpet and area rugs with long or thick fibers cause it will yank it so hard that the unit will get itself stuck. As far as the three modes go so far unless im looking at them wrong they seem to be related to sound and suction power. Quite mode is as it says. Its very quiet and makes almost no noise and also seems to do very light cleaning. Standard is slightly louder and is just about what your going to use for everyday use as far as suction power goes. Beast mode, well it is as the name says. The noise is louder for sure but nothing ear blowing. Its still quieter than an upright, the main difference is in beast mode you will get the the max suction power available for deep cleaning and it appears to drain the battery alot faster in beast mode. The waste bin is a little smaller than i would of liked. Its enough to clean one room then after that your going to have to empty it. If you forget to empty it no worries, the unit will let you know its full via a light on the actual unit itself or the app. The units optical sensors seem to be very heightened. Its able to very easily recognize most obstacles without bumping into them and has no problem with stairs. The unit will not attempt to go over a stair case, its sensors pick up on it then turn it around right away. It also has no issue going over transitions or area rugs either. Heres my final verdict. You need to understand something when buying robotic vacuum cleaners and that is that no unit out there is perfect or flawless. Its more of a give and take. The biggest set back for me and this unit is the fact that all the bugs are not worked out. Im upset that Hoover would let something go that still seems like its in beta testing and not in its final stages. This doesnt bother me too much because i know over time its going to improve through firmware updates. However if you are looking for a 100% out of the box user friendly set up, then as of right now this may not be for you. But if you can get past the clunky set up and see all the potential and technology that this unit has to offer then i think your going to be very happy. This is by far my favorite cleaner now that it is all set up and working properly. The technology packed inside this unit is some of the most advance i have seen so far. In my opinion this the first cleaner i have owned or seen that will clean in perfectly straight lines. Who knows by the time you buy this product all bugs may be worked out and it may be a perfect unit after all. Either way this is a good unit for me and if you do decide to buy one just make sure you know someone who is slightly tech savvy. The Good: -Two hour battery life -Beast Mode!!! -Smart technology for floor mapping -endless barrier set ups -Smart obstacle avoidance The Bad: -Horrible WiFi set up -An incomplete appI would recommend this to a friend
Brand response from HooverPosted .
Thank you for your thorough review! We are continually working on updating the app and improving the overall user experience. Stay tuned for additional features and updates coming soon. We appreciate the feedback!
Rated 3 out of 5 stars
Promising vacuum plagued by a horrible appPosted .
I’ve spent a solid week with the Hoover Rogue 970 to be able to say this: Wait. The Rogue 970 feels like a beta product. And sometimes, it doesn’t even feel like it’s beta-worthy. The unboxing experience is pleasant and simple. I advise consulting the getting started guide so you don’t miss anything important. The most important thing is to place the dock in a location that has enough space for the bot to navigate. Hoover also recommends charging the Rogue 970 for about 3 hours (or until 100% is reached) before first use. The vacuum itself has two buttons: a pause/play button, and a home button. The pause/play button will send the bot out to clean, and the home button will send the bot back to the dock to charge. Your first time running the bot, it will run in “recon” mode (short for reconnaissance) in which it will explore its surroundings and map out the area. It may not scan everything the first time, but each time after, it will discover areas that it previously missed. Because the Rogue maps out the area unlike cheaper robot vacuums, it vacuums in a pattern, rather than sporadically and randomly. What this means is that you get more professional-looking vacuum path marks in the carpet, rather than random path marks. It certainly looks impressive compared to other vacuums. But even beyond that, it means that the Rogue is efficient. Because it maps out the area, it knows where everything is, and it doesn’t vacuum in a redundant fashion. You won’t typically see the Rogue intentionally vacuum the same area multiple times in the same session. Why should it? The Rogue takes the one-and-done approach by trying to cover the entire area once. It’s much more predictable, and more reliable in that regard. If you purposely placed dust and lint on your floor, the expectations is that the Rogue will clean that area every time it runs. But this is where things start to fall apart. The Rogue isn’t small. It’s taller than some other robot vacuums, so it doesn’t fit under some furniture as easily. In fact, I found that the Rogue lodged itself under my entertainment center (which is very low) and it took quite a bit of force for me to dislodge it. I ended up putting a decently-sized object at the opening under the entertainment center to prevent it from entering, but I shouldn’t have to do that. That’s certainly silly. Additionally, the Rogue has a larger diameter than some other robots, as well. In my case, the Rogue cannot travel through my dining chair legs. So there are plenty of areas that go uncleaned because of this size issue. My other robot vacuum has a smaller diameter but did a decent job navigating through chairs. One thing I also noticed with the Rogue is that if it finds a way to travel between two close objects, sometimes it struggles to find its way out. For example, I had two barstool chairs up against a wall, and the Rogue managed to travel into the space between the two chairs. However, it was unable to leave that space, as it failed to find an exit—even though the exit strategy was as simple as backing up. Problems such as this seem relatively trivial in comparison to all the other complicated situations the software has to handle. I’ve also run into weird situations where the bot doesn’t even run on its schedule (which I’ll explain more about), or it just fails to return to its docking station, even though it isn’t stuck anywhere. This inconsistency is certainly frustrating. Okay, so how about the Hoover Home app? This is probably the worst aspect about the Rogue. As a software engineer, myself, the Hoover Home app seems like a poorly designed app created by a third-party that Hoover contracted. The app lacks responsiveness, the controls take too long to load, and the bot’s mapped area takes too long to load, as well. My first time using the app, the recon mode didn’t start saving the map until a few attempts at cleaning. And when I switched between the iOS and Android app, it forced me to do the recon mode all over again, even though it had already mapped out my house once. The best part of the Hoover Home App is setting the cleaning schedule so that you can hopefully never open the app again. But unfortunately, the only way to know if your Rogue has completed its cleaning mission is to open the app and read the mission history. As for the cleaning performance, the Rogue is okay. Probably best for flat surfaces, rather than carpet, though. It’s been a week and my other previous robot vacuum managed to pick up substantially more lint and dust. That being said, it’s possible that my previous robot vacuum just cleaned up so much that there’s not much for the Hoover to clean. I’d advise you to look at other reviews regarding the cleaning performance. However, like many others, I will echo one thing: the Rogue seems promising. But the app is atrocious, and the only saving grace is being able to set the schedule from within the app.No, I would not recommend this to a friend
Brand response from HooverPosted .
Thank you for the review and feedback! We are continually updating the app to improve the overall user experience. A couple of the weird situations you had where Rogue didn't run on schedule or didn't return to the docking station were addressed in app and firmware updates that were pushed last week. Keep an eye out for any Hoover Home updates!
Rated 3 out of 5 stars
Recommended with ReservationPosted .
I received this unit from Hoover, it's a lovely addition to take care of daily vacuuming in our family room that was once just an attic, on our third floor of our 140 year old home. This floor is all carpet and houses quite a bit of furniture and is oddly shaped. I did try this unit on our first floor that has hard woods with area rugs throughout, and it did not play well with the variety of surfaces, it would get hung up on the rugs while it was going over them and launch into the air, thus confusing it's position in the room, making the mapping of the room nearly impossible. I love that this unit will actually map out the floor plan giving you the ability to draw in smart walls keeping it out of where it may get hung up. It's mapping is not as accurate as I would like, and maybe it has to do with our family room and it's furniture. I do feel it would do better in a completely empty and regular shaped room, which is not realistic, but it tries really hard to get the mapping right. Due to this inaccuracy, it occasionally won't find it's home/charger and just quits in the middle of the room. It is my hope that it's mapping of our room will get better with time, as I have noticed it will modify the map data as things are moved, added, or removed. The vacuuming technology of this unit picks up well, the dirt cap has dirt in it every time it is run. I feel this is great for animal lovers, as it picks up the extra dirt, fur, and other stuff that comes with pet ownership. I appreciate that it has three different levels of cleaning, Stealth, Normal, and Beast, for a variety of situations. I initially used the Apple iOS app and was disappointed that Hoover's Android app was not ready for release. The iOS app was horrible, there were several parts of the app that just did not work. Much to my surprise, a few days into my review, I happened to check back on the Google Play Store and found that they had released the app and I am happy to report it is fully functioning and may only need a little work in the mapping and smart wall category. I feel I could recommend this unit to a family or friend, but with reservation. I think this particular design is on a case by case basis. It may work well for you home layout, and it may not. All in all it is a pretty slick design that needs a little work on it's mapping features. If it can't find it's home it's really no that smart. But with some updates in both the app software and the robots firmware it could really shine.I would recommend this to a friend
Brand response from HooverPosted .
Thank you for your review and feedback! We are continually working on improving the app and the overall user experience. A couple tips for the most accurate map:
-Always start Rogue from the dock
-Place the dock on a hard surface
-If possible, place the dock toward the center of your home
-Make sure Rogue is fully charged before starting Recon Mode
Rated 5 out of 5 stars
Awesome - Much Better Than I Was ExpectingPosted .
I wasn't too sure about this vacuum going into using it. Hoover doesn't exactly have a reputation for robot vacuums and I wasn't sure how this would hold up next to something like a Roomba. After spending the weekend using it though I've come away extremely impressed with the Rogue's cleaning and navigation abilities. There are some issues with the app right now - I wish I could give this 4.5 stars, but I’m going to give it 5 stars trusting that Hoover can fix the issues with the app. The box contains what you'd expect and includes the vacuum, base station, and a cleaning tool. There are some status LEDs on the top of the vacuum and the dust bin is stored in the center, accessible by flipping up the lid and pressing a button to pop it out. I really like the dust bin design and it seems like it's bigger than our Roomba 690's bin, though I couldn't confirm if this actually true. Setting it up was pretty easy through the app and after getting the Rogue connected to WiFi I sent it off into 'Recon Mode', which sends the vacuum off to map out your floor with it's built-in laser sensors. I did this on both floors of my home and the mapping didn't take longer than 5-10 minutes on either floor; my second floor has 3 bedrooms and 2 bathrooms and I was especially impressed at the speed that it was able to navigate and map all these rooms. My maps don't look as good as the ones in Hoover's pictures, but I'm impressed with their accuracy. The app doesn't save maps for multiple floors, so if you move the vacuum between floors you'll have to remap them each time (I think Hoover also recommends you do this if you move the base station to another part of your floor as well). Once the mapping was done I set off to clean my first floor, which is consists of a hallway, living room, and kitchen, with no doors separating them and all hardwood. It cleaned the entire floor without a much issue. One thing I did notice was that the Rogue was not a ‘brave’ as my Roomba about getting under things and really working itself in. This might have more to do with the fact that my Roomba has relies on its bumpers instead of lasers, but there were a couple of corner spots the Rogue didn’t quite get into. The noise level wasn’t bad - I would say it’s slightly louder than my Roomba, but it sounds more like a loud desk fan where the Roomba sounds like an RC car, which is more pleasant to my ears. Moving upstairs I was most excited to try the Rogue here. I discovered while moving the vacuum upstairs that it has 3 power modes - Stealth, Normal, and Beast. It’s automatically set to Normal mode, but since my upstairs is all carpet I decided to try Beast mode out. Beast mode ups the noise and power level noticeably and it did a really good job cleaning our carpet. I did seem to cut the battery life in about half, but was able to get through the entire floor with just enough juice left to make it back to the charger. Watching the vacuum run upstairs I could see how it navigates much better. From what I can see it moves from room to room, does the edges, and then does a back and forth to fill in the middle space. It’s very methodical and easy to see where it’s been and where it’s going to next. The app even gives you a live view of where the vacuum is and what areas it’s cleaned. I did run into two problems while cleaning upstairs. The first problem was that the vacuum clogged with hair and fur once and I had to clear it out. Granted, it had been a couple of weeks since I last vacuumed upstairs and I imagine this is something that will occur less with regular cleanings, but it’s something to note. My second problem was with a TV stand that is just about the same height as the vacuum, but a little shorter. It led to the vacuum wedging itself underneath and getting stuck. The Hoover app allows you to set up virtual boundaries to prevent this sort of thing, but as it stands right now the virtual boundaries are really hard to set up in the app. When adding a virtual boundary the app freezes the map in whatever view you had it in and often creates the boundary offscreen with no way to grab and move it to where you need to go. Even when I finally got it into the position I wanted it to be in, adjusting it on a small scale to avoid something like a piece of furniture tested me. Hopefully this is something Hoover will improve in the future. I also had to empty the dust bin a few times while it was cleaning upstairs, but that’s understandable given the size of the area. Overall I have a lot more good things than bad to say about the Rogue. It’s not perfect, but most of the time it’s so good I don’t remember that.I would recommend this to a friend
Brand response from HooverPosted .
Thank you for your review! We are continually updating the app and making improvements. Stay tuned for updates coming soon!
Rated 3 out of 5 stars
Good cleaning bad appPosted .
I was happy to receive my new Rogue vacuum because of all the cool features that’s packed. Hoover tried to make setup as easy as possible and I’m sure many people will appreciate that. To start your cleaning mission with the Rogue all you need is an outlet for the charger with enough room to place the docking station. I did my 3 hour charge and by hitting the play button the Rogue was on its way to help me clean my floors. You can see how it is analyzing your rooms so it can have a map ready to clean everywhere possible. The Rogue is a smart vacuum for many reasons. Compared to my other robot vacuum it navigates without bumping into everything which eliminates the extra noise. After the Rogue completed the cleaning it easily returned to its docking station. I checked the small canister and I will say it picked up a lot. I’m proud to say that the Rogue performed amazingly well when it comes to cleaning and that is the main objective. With the design I do like it but I would like to see it shorter in height so it can fit under more furnitures. The Rogue has trouble going under my tv stand and sofa. The app I cannot review properly. I did download the iOS app but I cannot get it to connect to the WiFi. I followed step by step directions to have it working but I continue to get a connection error. I’m not new to using WiFi so I can say that I know enough to know the basics of connecting a device to my router. I tried for hours and on different days but still no success. I included a picture showing the error. The error came up even when I made the WiFi insecure with no security password. Many of the features of the Rogue are from using the app so because I cannot access it I cannot give this a higher review without using the app. I will update my review with a comment if and when I can finally use the app.No, I would not recommend this to a friend
Brand response from HooverPosted .
Thank you for the review! We're sorry you were unable to get connected. If you reach out to us at HooverRogue@ttifloorcare.com, we can help you personally. In the meantime, here are a few things to try: In the app, delete Rogue from the device screen by swiping left and pressing the trashcan. Completely close out the Hoover Home app. Factory reset Rogue by holding the Play/Pause button for 10 seconds. Wait for Rogue to reboot back up and then reopen the Hoover Home App. Try to set Rogue up again by pressing the + button.
Rated 5 out of 5 stars
Finally a SMART robot vacuum! I'll tell you why.Posted .
Pros: *Vacuums in straight lines *Boundaries are set via app *Futuristic looking Cons: *Roller brush gets clogged easy *Doesn’t pickup as much as competition *App needs improvements What drew me into this robot vacuum is the fact that the Rogue can vacuum in straight lines! I maybe a bit OCD when it comes to vacuum lines in my carpets but my previous shark robot vacuum did the old “bump and go” vacuum method. That vacuum wasn’t particularly smart but relied on hitting things with the bumper and changing directions as it vacuumed till the battery depleted 60 mins later. This results in a weird zig zaggy pattern all over your carpet. Might not be bad for folks with hard floors but this drove me crazy seeing the carpet patterns. This is where the Rogue 970 comes in and saves my saneness. The setup was easy and I was able to get the Rogue hooked up to my wifi in very little effort. The app was in the iphone app store and ready to be paired to your robot. Once paired, the manual recommends that you hit the “recon” mode. This mode commands the robot to explore the room and use its sensors to map out the layout. Its very neat seeing it draw a map of my living room live within the app as it roamed around. It saw my coffee table, couches, kitchen area, etc. Once the recon mode is complete, the robot returns home to charge. After the map is updated in the app of your living room, you can set “virtual” boundaries to keep the robot from going into. This if fantastic as it doesn’t require additional physical items to put down to set the boundaries. I know the kitchen table with the chairs loves to trap my prior robot vacuum so I set a boundary over the kitchen table. After a bit of tinkering with the virtual boundaries, your robot will not be stuck in random places. I set a schedule so the robot will clean during the day so the carpets will be fresh and vacuumed before I arrive home from work. Knowing that the Rogue will always find its home and not be stuck on any obstacles is very important to me. My previous robot would always find a new spot to be stuck on. What makes this robot smarter than other robots? It’s the ability to map the areas that you want cleaned so it can actually vacuum in straight lines! You can even use the app to see the progress of the robot within the app. The app shows your floor plan with greyed out areas indicating the path that the robot already took. So if your house is large enough to expend it’s battery life before a full clean, it will return to the base to charge to go out again on its own to complete the areas and rooms that it missed earlier. Pretty smart! The rogue even has 3 distinct vacuum strength modes from whisper quiet to a “beast mode” where it sounds like a regular upright vacuum. Summary: The Rogue met and exceeded my expectations on vacuuming in straight lines. The app needs improving but that can easily be fixed with app updates. The app is a little clunky to navigate and the level of suction power you want your robot to stay at always defaults to “regular” when id prefer “beast mode”. This is all done within the app so I feel that could easily be fixed with an update. What’s keeping me from fully endorsing this Rogue is that my “less smart” Shark robot appears to pickup more dust and dirt than this Rogue. I check the dustbin after it vacuums and im always surprised on how little it finds. The dustbin in the dumber shark robot is always full after a round of vacuuming. I’m guessing its due to the roller brush design underneath the robot. The Rogue’s brush design clogs with hair and fuzz resulting in an inefficient roller after a few days. The Shark’s roller brush is rarely wrapped up in hair like the Rogue resulting in a better clean. I would get the world’s best robot vacuum if I could combine the smartness of the Rogue with Shark’s roller brush. I would still recommend this robot vacuum as it vacuums in straight lines and replaces my need to do a manual vacuum with the upright. I got better things to do in life than vacuum!I would recommend this to a friend
Brand response from HooverPosted .
Thank you for the review and feedback! We are continually working on updating the app and the overall user experience so stay tuned for more updates coming soon!
Rated 2 out of 5 stars
Feels like they rushed this productPosted .
I had high hopes for this robot vacuum. The idea of a really smart vacuum that you could tell to go to certain areas and leave others alone was appealing. In actuality though, this robot doesn't meet my expectations. I should point out that I have another robot vacuum that does a better job. My Hoover Rogue 970 will not dock properly. It always makes it near its dock, but never onto it. Also, the batteries seem to drain very quickly. It always has to stop before it has done the whole floor; about 1500 sq. ft. or less of area that I want it to clean. Another alarming issue is that when it is done, it has very little dirt/debris in the catch bin. I have run my other robot vacuum immediately after the Hoover Rogue 970 and it has docked with a full dirt chamber. I have been running the Rogue in normal mode. Perhaps I need to up it to Beast Mode to pick up dirt, but then the battery will die even faster. I have tried different things to make the Rogue work properly but nothing has worked as of yet. I've tried deleting all maps and running the recon mode again, I have tried moving the dock to a more wide open wall space. Suffice it to say that it has been a disappointment. Some positives about the product are that it can be run through Alexa and Google Assistant. The app has finally been released and it allows you to do things like set up a cleaning schedule, view its map of your home, create smartwalls to prevent it from going into certain areas, change the mode to stealth, normal or beast mode, start cleaning, dock (or at least attempt to dock), etc. Maybe Hoover can send out an update to make it work better, but as of right now I'd say there are better options out there for robot vacuums.No, I would not recommend this to a friend
Brand response from HooverPosted .
Thank you for your review. We're sorry that Rogue is not meeting your expectations. The behavior Rogue is exhibiting does not seem typical. If you can reach out to us at HooverRogue@ttifloorcare.com, we would love to talk to you. A couple tips in the meantime, especially on the docking behavior:
-Ensure Rogue always starts from the dock
-Place the dock on a hard surface with sufficient room on both sides
Q: QuestionHow does it work with 2-story home? If it is switched from one floor to another, does it need to do a recon again before it can run?
Asked by Larry.
- A:Answer The recon mode is always optional, for the unit will do some recon as it works if just auto clean is selected. However, to make best use of some of the advanced features, you should use recon mode first. For a two story house, I would recommend buying two units, so each can have their own home base station. If you only want to use one, then I would use recon mode for the main floor only (the floor with the charge base,) and auto clean mode for the other floor. They also just released an update, so you can install it easily with their free app if you want too. Also, if you do purchase two units, their app already has options available to work with multiple units.
Answered by Tvacs
Q: QuestionDoes this vacuum function better on wpa or wpa2 also does it need aes or tkip? I have 3 I’m my home now and can’t seem to keep them or get them connected to a new router I just got. Old router fried so can’t see what settings I had before.
Asked by WiFirobot.
- A:Answer Please contact Hoover Cordless at 888-679-2121 during business hours: Monday to Friday 9 AM to 6 PM EST
Answered by HooverUSA
Q: QuestionCan this vacuum handle a soft Smartstrand carpet that is 0.7" High? I have heard some of the robot vacs can only handle low-pile carpets? My soft carpet needs a gentle suction, and a higher beater bar. Can I program that into the app?
Asked by Cindy.
- A:Answer If the Rogue 970 BH70970 Robot Vacuum is able to move on the surface, it will clean that surface. The Vacuum is more likely to clean surface debris in deep pile carpets. The cleaning performance will vary from carpet to carpet. The best results will be on hard floor or low pile.
Answered by HooverUSA
Q: QuestionI broke the sponge part of the filter. What's the replacement filter model#? Or other alternative filter? Or is it still ok to use the filter without the sponge part? Thanks.
Asked by Susuan.
- A:Answer This vacuum uses Hoover filter number AH79002.
Answered by CommunityAnswer
Asked by m.
- A:Answer It works well on both types of floors. It can transition easily between both.
Answered by Je36
Q: QuestionWill it work with Alexa
Asked by BrikEyes.
- A:Answer Yes. Some people had trouble with the Alexa skill. I did not have any issues, but I didn't test it extensively. I had so many other problems, Alexa integration was low on my list of things to try and solve.
Answered by ecksfiftyone