


Q: Who refurbished this laptop?
A: The box it came has the HP logo all over it with the word refurbished next to it. The bottom corner of the shipping box says "HP Refurbished Products: Fully refurbished to meed the demanding quality standards of HP; This product may contain remanufactured parts; Refurbished HP products are covered with a 90-day limited warranty"
Q: Does it has backlit keyboard?
A: Yes the keyboard is back little and the numbers and letters illuminate through the key.
A: No, the RAM is not expandable.
Q: What is the model number of the laptop...?
A: This item is model number m7-k111dx.
Q: touch screen with windows 10 up grade
A: no not true. it works for me except with corporate remote login VPN and java applet issues. as far as hardware is concerned this is a very nice piece.
Q: What version of Windows 8.1 is this Home or Professional?
A: 8.1 Home. for corporate use windows 8.1 home is O.K. at any cost please do not upgrade to windows 10, if u upgrade to windows 10, your VPN connection for your corporate would not work as expected. u need your help desk to setup u ( corporate help desk)
Q: What is the Battery life on this laptop?
A: Kind of sad. Maybe 2-3 hours. The screen is a huge, bright beautiful monster. But it inhales battery life.
Q: I am scared to buy this laptop, does it have all of its keys installed?
A: The laptop was like new, and yes we are running the free windows 10 upgrade on it