Explore the HP LaserJet Pro Mono Multi-function Collection
HP - LaserJet Pro MFP M428fdw Black-and-White All-In-One Laser Printer - White
User rating, 4.5 out of 5 stars with 370 reviews.
4.5(370 Reviews)- 110 Answered Questions

Guest shoppers get 15 days to return or exchange this item. Log in for personalized information. Learn more >
You might also need
How it's going to work:
- Every few minutes, we're going to release more inventory.
- Shortly, the button below will turn back to yellow (unless we sell out).
- At that point, try adding it to your cart again.
Pro Tip: If that works, checkout as fast as you can. It won't be reserved until you are in checkout. Good luck!
Special Offers
Cardmember Offers
carousel
Features
Prints up to 38 ISO ppm* in black
Produces documents quickly.
Be sure you have the right cartridge
Enter your printer's model number into Ink and Toner Finder to find compatible cartridges. Get started ›
Ideal for high-volume printing
This laser printer handles large volumes quickly and at a low cost per page. Toner (powder) is used instead of ink, so you get smudge-free images and text.
Wireless and mobile printing capability
Connect computers or devices easily with built-in Wi-Fi. You can also print from your mobile device and select online cloud services with Canon's free mobile printing app or Apple® AirPrint.**
Apple® AirPrint enabled
You can use it for Apple iPad® and iPhone® printing.**
Compatible toner
This printer works with HP 58A (CF258A) and HP 58X (CF258X) toners.
Print speed
It prints up to 38 ISO ppm* in black. First page out: as fast as 6 seconds in black.
Page yield
The preinstalled HP LaserJet toner cartridge yields up to 3,000 pages.
Up to 4800 x 600 dpi (dots per inch) resolution in black
High resolution allows producing incredible quality and detail in documents.
Large paper trays for high-volume printing and copying
Reload less often with a 350-sheet input capacity and 150-sheet output bin. Copy, scan, or fax multiple pages easily with a 50-sheet automatic document feeder.
2.7" CGD (Color Graphics Display) touch screen
Use the intuitive touch screen to print, store files, and access business apps directly from your printer.
Three USB ports for simple connectivity
High-speed USB 2.0 ports offer a standard connection to your PC or a simple way to plug in and print from a USB drive, camera, or other devices.
Dynamic Security
This printer uses dynamic security, which may be updated periodically by firmware updates. The printer is intended to be used solely with cartridges using an original HP chip. Cartridges using a non‐HP chip may not function or may cease to function.
Apple, the Apple logo, iPod, iPad, and Apple AirPrint are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.
* Print speeds vary with use. See manufacturer for the information on print speeds.
** Requires high-speed Internet connection.
What's Included
- HP LaserJet Pro MFP M428fdw Black-and-White All-In-One Printer
- Owner's manual
- Phone cord
- Power cord
- Preinstalled HP 58A Black LaserJet toner cartridge
Energy Ratings
Key Specs
- Mobile Device PrintingYes
- NetworkingWired, Wireless
- ENERGY STAR CertifiedYes
- Printer TypeAll In One
- Duty CycleUp to 80,000
- ISO Mono Print Speed38 pages per minute
- Monochromatic/ColorMonochromatic
General
- Product NameLaserJet Pro MFP M428fdw Black-and-White All-In-One Laser Printer
- BrandHP
- Display ScreenYes
- Display Screen Size2.7 inches
- Model NumberW1A30A#BGJ
- ColorWhite
- Color CategoryWhite
Connectivity
- Printer ConnectivityApple AirPrint, Ethernet, Google Cloud Print, HP Smart, HP ePrint, Mopria Print Service, USB 2.0, Wi-Fi, Wi-Fi Direct
- Minimum System RequirementsPC: 2GB available HDD space, Internet connection, USB port, Internet browser; MAC: 2GB available hard drive space, Internet connection or USB port
Dimension
- Product Height12.8 inches
- Product Width16.9 inches
- Product Weight27.8 pounds
Feature
- PortableNo
- Automatic Document FeederYes
- Photo PrintingNo
- Touch ScreenYes
- Automatic Two-Sided PrintingYes
- Print Head TypeHP FastRes1200, HP ProRes1200
Regulatory & Listing
- EPEAT QualifiedYes
- EPEAT LevelSilver
- TWAIN CompliantYes
Paper Info
- Automatic Document Feeder Capacity50 sheets
- Maximum Document Length14 inches
- Maximum Document Width8.5 inches
- Paper Handling100-sheet input tray, 250-sheet input tray, 50-sheet ADF, 150-sheet output bin
- Supported Paper SizesLetter; Legal; Executive; Oficio (8.5 x 13 in); 16K; Japanese Postcard; Double Japan Postcard Rotated; Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; 4 x 6 in; 5 x 8 in; Statement
- Tray Capacity350
Ink
- Compatible CartridgesHP 58A Black (CF258A), HP 58X Black (CF258X)
- Number of Black Cartridges Included1
- Number of Color Cartridges Included0
- Number Of Cartridges Required1
Copier Info
- Copier Resolution (Black)Up to 600 x 600
- Copier Resolution (Color)Up to 600 x 600
- Maximum Number Of Copies999
Scanner Info
- Duplex Scan FunctionYes
- Scanner ResolutionUp to 1200 x 1200
- Scanner TypeFlatbed
Fax Info
- Integrated FaxYes
Memory
- Internal MemoryYes
Performance
- Approximate Page Yield (Black)3000
- Printer Resolution (Black)Up to 4800 x 600
- Output Tray Capacity150
- Recommended Monthly VolumeUp to 4,000
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC192018915107
Customer rating
Rating 4.5 out of 5 stars with 370 reviews
(370 Reviews)Customer images
Search
Features
Quality4 out of 5Value4 out of 5Ease of Use4 out of 5Rating 4 out of 5 stars with 1 review
A good work-horse laser
|Posted .Owned for 5 months when reviewed.Features
Quality4 out of 5Value4 out of 5Ease of Use4 out of 5I purchased this for a laser-foil process. I can print almost any design on some papers and leather and then laminate foil onto the design.
Features
Quality4 out of 5Value4 out of 5Ease of Use4 out of 5I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Hard to fine
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5This was the one and only printer I wanted Best Buy had with a good price.
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friend- Pros mentioned:Print quality, Set upCons mentioned:Errors, Use with pc
Rating 1 out of 5 stars with 1 review
Big Disappointment...
Posted .Pros mentioned:Print quality, Set upCons mentioned:Errors, Use with pcHaving a vast amount of experience with HP printing devices over the years, I can confidently state that potential purchasers should try to avoid this product for a while. HP is known for clunky software/firmware implementation and there are vast resources available which can be read online & support this historical context. Immediately upon setting up my printer, I went through the steps of installing the various software packages available on their support website. There's what is called a "Full" package, there are "Universal" and "Basic" driver packages as well. HP installation routines will commonly crash or become stuck with no apparent reason. To compound the issues further - that I faced - the internal printing mechanism produced some horrendous sounds when it went through it's initial 'power-up' sequences for the very first time. I heard what sounded like some extreme mechanical collisions or slamming. Once I ran through several install/uninstall attempts I was finally able to get the printer to work properly utilizing the "Universal" driver package. Printing, scanning, copying and communication to the MFP's internal configuration all appeared somewhat normal. I did perform a firmware update along the way but this new firmware didn't fix any of the error codes I experienced. When I queried the "event log" of the printer (through an Ethernet connection), I discovered critical failure notifications. I've attached the screen shot of what I first observed. I also receive consistent error messages that the printer is out-of-paper at the end of print jobs. Something is terribly amiss here. I've attached a screen capture of that as well. HP Smart is an application that will automatically install in the background of a Windows 10 machine, and this software will not only provide error messages and configuration settings - but it also links into something called the HP print & scan doctor. Essentially a self help diagnostic app. The HP Smart app is a prime mover in the popping up 'out-of-paper' notifications in the Win 10 notification tray. I do have some good things to say about this printer. It's faster than the M426 generation and looks to employ more power saving and toner saving feature controls than it's predecessors. Perceived sound can be highly subjective but my particular unit seems much louder than older HP MFP's I've used. Perhaps this is related to some internal, mechanical issues. The Good: Faster and noticeably more precise toner application - translated - clearer printing. Compact in overall size & work space footprint. The Bad: Poor software implementation and a tedious installation experience. Louder in operation. False positives with the consistent, out of paper error messages. Prone to "Fuser Drive (internal hardware) 50.04.00 Errors". I can not recommend the HP - LaserJet Pro MFP M428fdw printer at the present time.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I am very sorry to learn that you encountered the printer malfunction and some issues. We aim to provide nothing short of a reliable experience with our products and support. I would like to rectify the situation and help you to clarify the issues with the printer.
50.04.00 error is usually related to fuser assembly.
Please reach out to us for support and explain the situation.
All HP products have Limited warranty Period.
You can check your warranty entitlement by entering your product model number and serial number at http://www.hp.com/go/warrantycheck
HP Care Pack services registration can be checked at Care Pack Central at http://www.hp.com/go/cpc
You can receive support in one of the following ways:
1. Looking for additional support and troubleshooting information or updated software and drivers from the HP Support website at http://www.hp.com/support
2. Locating and contacting your nearest HP Support location via the website at http://welcome.hp.com/country/us/en/wwcontact.html
3. Contacting your HP authorized reseller or HP authorized service provider. Before calling HP or an HP authorized service provider, have the following information available:
- Product serial number, model name, and product model number
- Applicable error messages
- Add-on options
- Operating system
- Third-party hardware or software
- Detailed questions
In case of further enquiries, please do not hesitate to contact us at: hp.com/contactHP
Hope this helps!
Tom
HP Care
hp.com/support
- Pros mentioned:Office use, Print quality, Set up
Rating 5 out of 5 stars with 1 review
Great, great, office printer
Posted .Pros mentioned:Office use, Print quality, Set upThe LaserJet Pro MFP M428fdw is surprisingly compact for being capable of so much. I was expecting a huge box, but when it arrived I was pleasantly surprised by the small footprint. Setup was easy. I used the printer's touchscreen to set up a wifi connection (a USB connection could also be used). It connected easily to my internet, and my mobile devices saw it immediately as a printer on the network. I printed documents from an iPad and an Android phone, and that was before I did the PC setup! Loved the connectivity. There is an option if you are an IT person and want to set the printer up for an office environment to do so. Since I am using this in my personal office, I did not try setting up the office environment option. I went to HP's site and downloaded the PC software, including the scanning tool. What's great about this, the printer can scan two-sided documents via the auto-feeder and send them to any computer that you have the scanning software installed on, as well as handheld devices. I tried this with several documents, and only had one glitch where I had to power the printer off and then back on because the scanner locked up. The restart corrected the issue, and I haven't had one since. I love the fact that this unit can print two-sided copies as fast as other units I have had that only print one side. I printed a 17-page peer-review on leadership studies in less than 7 seconds (double-sided). Simply impressive! Print quality was outstanding. I had several other folks send docs to be printed. Both the Macs and the Windows PC's we tested found the printer on my network immediately and printed to it without having to do anything special. I tested the fax component of the machine (yes, people do still actually use those...) by faxing a 6-page document to my workplace fax machine and then back. No issues getting dial-tone, no issues sending the fax, and I set it up to print me a success page after it was sent. In an office environment, or even if you need a high-speed, quality printer at home to scan, fax and print double-sided black and white copies, you can't do much better than this HP. I can't think of an all-in-one printer that I have liked as much as this one, thus the 5-star review. Highly recommended!
I would recommend this to a friend - Pros mentioned:Office use, Print quality, ScannerCons mentioned:Wifi
Rating 3 out of 5 stars with 1 review
Fast and complicated
Posted .Pros mentioned:Office use, Print quality, ScannerCons mentioned:WifiHP is my go-to company for printers, and sometimes, scanners. The MFP M428fdw is a fast, very good quality printer, scanner and fax machine. I didn’t test the fax because...who is faxing? The build quality is high and it seems robust enough for home, SoHo and small office environments. Scanning and printing are fast, with very good quality. Downsides? The app you download has struggled with connectivity for me. This may not be the same for you, depending on your WiFi and OS situation. I’m running Windows 10 Pro over a WiFi sub network of our core Ethernet network. The unit is attractive, quick, quiet and I’m not raving about it, but I will recommend the product.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality, Scanner
Rating 5 out of 5 stars with 1 review
Great Connected All In One
Posted .Pros mentioned:Ease of use, Print quality, ScannerThis is a great printer and scanner. The HP Smart App works perfectly with this printer and I love scanning things to my phone using the app. It is black and white only and the paper tray is letter only (you have to manually feed longer sheets). I also had issues with scale when printing from my phone using the native Apple print function (easily fixed by printing from the HP app). This printer is very compact for everything it does. It has a slower quiet mode, but it is already much quieter than my other printer in normal mode. It also is very nice looking and I had no issues with using the touch screen. A USB cable is included and a phone line for the fax. I didn’t need them thanks to being able to print wirelessly and scan using my phone. It also has a USB port for a thumbdrive. I would definitely recommend this multifunction printer based on the app and ease of use.
I would recommend this to a friend - Pros mentioned:Print quality, Set up
Rating 5 out of 5 stars with 1 review
Everything you need for a small/home office!
Posted .Pros mentioned:Print quality, Set upI've been looking for a laser printer that would not break the bank for lots of printing on a small home office. Finally found it! Box was a little heavy, but the printer feels compact and solid. It has a scanner, printer fax. They even included the necessary toner to start printing. Setup was easy. Make sure you have an internet connection, because the software has to be downloaded. But after doing so, the install was easy, I was able to set it up with my wifi network and now I can print from anywhere. Print quality is great, as expected from a laser printer and fast. I just looked around and the replacement toners are around $59 to $79, but they last long. The LCD screen was big and easy to read, even for my aging eyes! I highly recommend this all in one for anyone with a small office/home office!
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality, ScannerCons mentioned:Wifi
Rating 4 out of 5 stars with 1 review
Excellent printer, non-trivial setup
Posted .Pros mentioned:Ease of use, Print quality, ScannerCons mentioned:WifiI would recommend this to a friendThere are two aspects to a review of this printer—of the printer/scanner/copier/fax machine itself and of the setup process, the latter of which was anything but trivial, at least for me. First, as a printer, this is an HP Laserjet. That’s all I should really have to say. The print quality is going to be wonderful because HP is the gold standard of laser printers, having practically invented them and having been in the business of making them for more than three decades. This printer is no different. I’ve owned or used many HP Laserjets starting in the late 1980s. The build quality, smoothness of operation, and print quality of this printer are all excellent. There are three printer trays, so you can add rarely-used types of paper (colored paper or envelopes, for instance) in one tray without disturbing the store of normal paper in another tray. The scanner function works fine and is easily controlled with the Windows SCAN program. Scanning right at the printer works well, too, as does copying as well as does printing directly from a flash drive connected to one of the printer’s USB ports, so long as what you want to print is a pdf file. The printer comes out of the box with a toner cartridge installed, so getting it up and printing is no more complicated than removing shipping tape here and there and plugging it in. Connection to a computer (let’s call it the host computer) via USB cable is a simple matter as well, and the setup process has you visiting the HP website to download and install the drivers as well as install what’s called the HP “Smart App” to also control the printer. Where I ran into some problems in setup was in getting the printer to connect to a remote computer (one not connected to the printer by a USB cable) wirelessly. Connecting the printer to your wireless network is simple and is done via a wizard accessible through the printer’s touchscreen. Just select your network, input the password, and you’re done. Then you go to the remote computer and add the printer as you would add any printer. But you’re presented with a couple of options here. If you have set the printer up on the host computer to be a “shared” printer, you’ll find it on the list of available printers when you go to add the printer to the remote computer. The process is straightforward and involves installing the same HP Smart App that was installed on the host computer. But you are also presented with a second option in installing the printer on the remote computer, and this is supposed to be one of the great features of this printer. By having it connected directly to your wireless network, you can also, in the Add Printer section of Windows, add it as a “Direct Wireless” printer. Connection in this manner allows printing to the printer without the host computer even being turned on, which is always a necessity when printing to a network printer that is hard-wired to a host computer. And this is where I ran into problems. No matter what I did, I could not get the remote computer to print to the printer. If I uninstalled the Direct Wireless printer and installed it as a network printer shared by the host computer, I had no problems. But I could not install it the Direct Wireless way, which was disappointing as this is supposed to be, as I noted above, one the printer’s significant advantages and one I was hoping to use. So it was off to chat with HP on their support site, and after about 45 minutes of interaction with the tech (who was quite patient with me and quite helpful), which included several minutes of his assuming control of my computer via a remote-desktop hookup, he solved the problem by creating a new, separate TCP/IP port for this printer. Once that was done, everything worked fine. It’s just unfortunate to have to go through this process at all. I have been buying and setting up printers since the 1980s, and I’ve rarely encountered a situation where I wanted to set the printer up as a network printer and I did not have one kind of problem or another. It’s usually a “printer offline” problem, but this time it was something new and something different. So I give the printer four stars. As I noted at the top, as a printer/scanner/fax/copier, it works great, and I would have expected nothing less. But setup, at least for me, took half a day to accomplish because I tried several other approaches first (including the time-honored “uninstall/reinstall”) before resorting to an online chat. I can’t say that another person will experience the same problems I did or, conversely, will have the installation process go smoothly. My experience might be an outlier. But I can only speak from my experience, and I consider myself a pretty computer-sophisticated person who has built several computers on his own as well as having, as noted above, installed many printers of all types over the years.
Q: Questionwhats price of toner?
Asked by Gigi.
- A:Answer It’s about $105 per cartridge, but I’ve heard It lasts a lot longer than inkjet.
Answered by TraciZ
Q: QuestionCan this hold legal and standard size paper at the same time for documents that require both while printing?
Asked by Oodie.
- A:Answer The HP Laserjet Pro M428fdw printer does have two trays. One tray is a paper cassette. The other tray is a multipurpose tray. Both trays can handle paper up to legal size paper. So, you could put letter in one and legal size in the other tray. This printer does have an option to add an additional paper cassette tray that holds up to 550 pages and it handle up to legal size paper. That part number is D9P29A.
Answered by HP Team
Q: QuestionWhat is the depth measurement of the printer from back to front? I only see height and width listed.
Asked by Rose.
- A:Answer Here are the dimensions of this printer: (W x D x H) 16.93 x 25 x 12.8 inches (without trays and covers not extended).
Answered by HP Team
Q: QuestionIt doesn't look like this printer can be installed on the network for other workstations. Is that correct? And if so, what does HP have with comparable options that is network-able.
Asked by DueDiligence.
- A:Answer I installed my LaserJet Pro MFP M428fdw on my home network, and I print from 3 home computers, 2 laptops, 2 cell phones, and 2 iPads, all via the network. Works flawlessly. The printer has it's own email address, so it can print directly from any computer/laptop that is not connected to the home network, but has access to the internet (HP ePrint). Also prints via Apple AirPrint, and Google Cloud Print. Additionally, it has its own WiFi radio, so it can be addressed directly over its own WIFi network, in case my home network goes down.
Answered by Greg
Q: QuestionI need to print documents that contain a mix of 8.5x11 and 8.5x14 in no particular order. Is this printer capable of printing these documents in this manner? Can this printer properly sort them in their correct order?
Asked by Nikki.
- A:Answer The answer is no. You have to manually set the paper size each time, insert paper, print and the change paper size.
Answered by 50KClub
Q: QuestionIf I put a thumb drive into USB port, can I scan a document from the flatbed to the thumb drive?
Asked by Help4scan.
- A:Answer Yes, you can scan to the USB flash drive from the scanner.
Answered by HP Team
Q: QuestionCan this machine set up scan folders on the desk stop?
Asked by Nick.
- A:Answer Yes this LaserJet can scan to a folder on the PC, including the desktop and a network folder.
Answered by HP Team
Q: Questioncan this machine scan double sided via feeder?
Asked by Anonymous.
- A:Answer Yes this LaserJet can scan a 2 sided document in a single pass (duplex scanning).
Answered by HP Team