HP - LaserJet Pro MFP m477fdw Wireless Color All-In-One Printer - White

HP LaserJet Pro MFP m477fdw Wireless Color All-In-One Printer: This printer features built-in Wi-Fi along with wired Ethernet connectivity for flexible printing options from your desktop or mobile device. JetAdvantage Private Print ensures secure printing and scanning, and touch-screen controls offer simple setting navigation.

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Overview

What's Included


  • 4 preinstalled HP 410A LaserJet Toner cartridges (black, cyan, magenta, yellow)
  • LaserJet Pro MFP m477fdw Wireless Color All-In-One Printer
  • Owner's manual
  • Power cord, USB cable
  • Software drivers and documentation CD-ROM

Ratings & Reviews


Overall Customer Rating:
93% of customers would recommend this product to a friend (145 out of 156)

Features


Laser printers are best for high-volume printing

They handle large volumes quickly and at a low cost per page. Toner (powder) is used instead of ink, so you get smudge-free images and text.

Wireless and mobile printing capability

Connect this printer to your home or office network with built-in Ethernet or wireless LAN. Plus, print from your mobile device with the free HP ePrint app, Apple® AirPrint or Google Cloud Print.

Simple touch-to-print functionality

NFC (near-field communication) technology allows quick and easy wireless pairing with enabled mobile devices.

600 dpi (dots per inch) for good print quality

Sufficient resolution for producing good quality documents and photos.

4 individual print cartridges are economical

Only replace toner cartridges (black, cyan, magenta and yellow) when a color runs out. JetIntelligence technology ensures efficient performance.

Large paper trays for high-volume printing and copying

Reload less often with the 250-sheet input tray and 150-sheet output tray. Copy, scan or fax multiple pages easily with the 50-sheet ADF (automatic document feeder).

4.3" touch-screen control panel

Easily preview images and input commands for printing, copying and scanning directly from the printer.

1 USB port for simple connectivity

1 high-speed USB 2.0 port offers a standard connection to your PC or a simple way to plug in and print with a USB drive, camera or other device.

More print, copy and scan solutions

Automatically print 2-sided documents, scan documents to your computer or directly to e-mail, send quick faxes and more.

Ensure secure printing and scanning

LDAP authentication and HP JetAdvantage Private Print help keep your information safe.

Apple, the Apple logo, iPod, iPad and Apple AirPrint are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

*Requires a high-speed Internet connection.

Print speeds vary with use. See manufacturer for info on print speeds.


Overall customer rating

Rating: 4.4 out of 5 stars with 156 reviews

93%of customers would recommend this to a friend

Pros

Cons

Most helpful reviews

See all customer reviews
  • Rating: 5 out of 5 stars

    Absolutely Best HP Color LaserJet Printer Ever

    Posted
    EdSsch

    I have owned many different models of HP Color LaserJet Printers over the years. This printer that just came out is absolutely the BEST ever! Advantages that you will appreciate as soon as printer is set-up: (1) It is extremely FAST to wake-up and print the 1st page, (2) Much less noise while printing, (3) Much SMALLER physical size overall. My older HP Color LaserJet (CM2320nf) was still working and was not very old, but my ink-cartridges were getting low. I could have bought more ink cartridges, but given the cost of the cartridges, I decided to spend a little bit more money and get the latest printer. I'm so glad I made that decision. You will not regret getting this printer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Would not recommend.

    Posted
    Reviewer
    • Verified Purchaser
    • My Best Buy® Member

    I purchased this printer when it was on sale but ended up having to return it. The printer that I received was not able to print straight lines. I tried printing several different documents from different sources and the lines always printed out wavy. Even the pages that I printed directly from the printer such as the toner information page, printer configuration page etc. had the same issue. I could not find anywhere on how to do an alignment like you can on inkjet printers. The only alignment option on the printer is to change the margins to make the print be in the center of the page. The scanner is not very good on this printer either. When you scan pages in the ADF they are saved crooked. I spent ages playing around with the settings in the HP Scanning software but could not get the documents to scan straight. During my time messing around with the printer I also found several other bugs with are related to the firmware and drivers of the printer. I contacted HP Support and the solution for the hardware issues (wavy lines and scanner) was to keep returning the printer until I get one that works. I did not get much confidence from HP that the replacement would be any better and they also said that they didn't know if and when the software (firmware and driver) issues will be resolved so I returned it and bought a printer from a different manufacturer, which works perfectly out the box.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Buggy and poor Quality Control!

    Posted
    khaihon
    • Verified Purchaser
    • My Best Buy® Member

    On paper (no pun intended), the M477FDW has it all. Fast networking, Wifi, web-enabled apps, single pass dual sided scanning, EXCELLENT color and grayscale print quality, even a fax (if you're into that sort of thing). Then the nightmare begins: Where do I start... The single-pass dual sided document feeder scans EVERY page crooked. The document feeder also grabs stacks of pages at a time, meaning I have to reload my stack, or scan one page at a time, making the auto document feeder completely USELESS. I also have this printer set up downstairs and my workstation is upstairs. This was very frustrating as I had to make over a dozen trips up and down the stairs to ensure my scan was successful. I bought an MFP, not a workout device. The networking would drop out after an hour. A reboot was always needed. I updated the firmware to the latest version, but it still didn't fix the problem. Got a Mac? Too bad. Half the time, PDF documents will not print and will give a "cannot print. file is corrupt" error on the printer, then proceed to ignore your print job. When you are printing PDF time sensitive real estate contracts, that's a big deal. The workaround is to use Adobe Reader to print, or a Windows computer, which I can put up with... but I can't put up with the constantly dropping network connections. My 6 year old Canon Pixma MX870 was way less fussy than this. I am hoping I just bought a bad individual unit. I placed another order for one, hoping it will not have the same problems. If HP can fix the many quality control problems, they may have something worth buying. In the meantime, stay away from this lemon.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Choice

    Posted
    osoriomedia
    • Verified Purchaser
    • My Best Buy® Member

    My venerable old color printer gave up the ghost suddenly one day and put me on the hunt for a new printer. I decided to upgrade to a laser printer for document longevity. I went to a major office supply store (30 miles away, but worth the trip) and asked for them to print a demo page from each of their laser printers. For models they didn't carry, I actually e-mailed the contact support for printers I was researching. Surprise! The manufacturers actually sent me test/demo pages (who says service is a dead art). In the end I went with color because, well, the world is a colorful place and so are the things I print. And finally we went with the HP M477fdw because it had the best feature set, great color output on the test pages, and I had just dropped in price to my "I'm willing to pay this..." range. EXCELLENT CHOICE! Easy to set up. Wireless config was extremely easy, although it requires 2.4GHz and doesn't support 5GHz (I had my 802.11n/ac router set for only 5Ghz "just because" and had to re-enable the 2.4Ghz net as well so I could use the printer). Wired ethernet was extremely simple, but who wants another wire to connect when the wireless is so great. Compatibility with Windows 7,8,10 is good with no hiccups. Compatibility with OS X 10.6, 10.9, and 10.10 is also good with no hiccups. iOS 8,9 work great as do Android 4 (Jellybean) through 4 (Lollipop). (Yeah, I have a "few" computers and devices - but then, I test and support a lot of stuff). The M477 is fast, quiet, and doesn't eat a lot of power most of the time because it enters a low power (according to my kill-a-watt box) mode when not printing. Prints are excellent, but a bit darker than your screen (the difference of RGB on the screen vs CMYK of the printer is noticeable). You can adjust for this by de-selecting HP Colorsmart when you print and specify an alternate (sRGB) or define your own color profile so the printer more closely matches your screen. But even if you don't the output is still outstanding. Scans to USB are useful, scan to e-mail is good if you keep the resolution to 300 dpi, otherwise the mail file is too large to send through many mail servers. Copies work great and are very quick. Yes the ADF scans and copies are limited to 300 dpi, while you can get 600dpi (optical) from the flatbed. This seems to be because of the fact that the ADF scans both sides of the document at the same side - halving the dpi (300dpi per side) to accommodate processor and/or memory capabilities in the printer. It is what it is, and it is adequate for all the "normal" tasks that use an ADF. OK, I really do love the printer and it works as advertised, and I'd recommend it to anyone looking for a great, decent priced color laser printer. BUT there is one annoying little glitch in its design that I didn't foresee. While it isn't a deal breaker, and I would have still bought the printer happily even knowing about the glitch, you'd think HP designers would have caught this one. The problem is the touchscreen. Actually it's just the location of the touchscreen. The touchscreen is just about 1 inch too far to the right on the printer. When copying from books or bound material the screen mount prevents you from putting the book up to the top edge of the flatbed platen. So, what you have to do is flatten the touchscreen pivot to as flat as it goes and drape the book/bound material over the touchscreen. Since even when the screen is "flat" it's higher than the flatbed platen, you end up having to bend up the book binding to go over it, which makes it just that more difficult to get the page you want properly registered for a good scan. (See the attached image) Still, a GREAT printer, better output than the competition I researched, easy to use with a variety of computers and devices. Now if it lasts it will be the "perfect" home/home-office printer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Software Problem

    Posted
    Consultant

    This printer has a serious flaw in the software! I tried 3 times bringing it back and getting a new one to replace it the second time I got Geek Squad to remote connect to the printer and worked the issue for over an hour with no Luck! This was on the FDW version of the product. The third time I got the FNW thinking maybe a slight model change however still the same printer software is downloaded! In lies the problem! The Printer works fine when you open the box turn it on and run all the demo reports and config page! No Problems! Then you start loading the Printer software so you can actually use it? Then "49 service error" starts showing up and then you can not even do a simple copy page function directly on the printer. I love the hardware but until the software is fixed I would seriously not get this printer.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not for Macs

    Posted
    5poppy
    • My Best Buy® Member

    Had it for 2 months and have spent hours with tech support. It does not like to talk to the Mac. Tech support suggested I return it. If you have a Mac don't buy this one.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Printer, Good Price

    Posted
    AlanD96
    • My Best Buy® Elite Member

    I'm very happy with this printer. It's amazing that a color laser printer with all these features are available at this cost. Years ago a printer like this would cost thousands. I'm extremely happy with the output. I also purchased it because I don't print all that much and my previous inkjet printers would dry out whether I printed or not. Laser printers use powder which should not dry out prematurely.. The printer found my wireless network immediately and I've had no problem printing from all my computers and my Android phone. The printer even has its own email address so you can print to it from anywhere in the world. Just email your file to its page.. If the printer isn't online, it will be held in the HP queue in the cloud and will print as soon as the printer is powered up. Two sided printing is no problem and it scans and copies effortlessly. My only frustration is the printer powers completely off after 8 hours of non use, so after that time or the beginning of the next day you need to walk over to the printer and turn it back on physically. The printer setup does not offer a "no shutoff" option. When I inquired, an HP technician explained that it's a new model and in order for a new laser printer to receive the "Energy Star" label it MUST shut down after 8 hours of non use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Printer

    Posted
    Danny
    • Verified Purchaser
    • My Best Buy® Member

    I replaced an earlier HP color LaserJet. This printer operates much more quietly. It also responds quicker. The print quality is about the same. This unit has two sided scanning which my former unit did not, however my previous unit had a additional paper trey which I miss. The printer was easy to set up, but I had some small issues getting the fax to work correctly.

    I would recommend this to a friend



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