KitchenAid - 20.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black

KitchenAid counter-depth refrigerator: Organize your groceries easily with this refrigerator, which features a FreshChill temperature-controlled pantry and a produce preserver to help keep fruits and vegetables at peak levels of freshness.

Find the Perfect Refrigerator
$2,069.99
Protection Plan Options
Complete Your Kitchen

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    Color:
    Black
    • Black stainless steel
    • Black
    • Stainless steel
    • White

    Key Specs

    • Product Height
      70.125 inches
    • Product Width
      35.75 inches
    • Height To Top Of Refrigerator (Without Hinges)
      68.875 inches
    • Height To Top Of Door Hinge
      70.125 inches
    • Depth Without Handle
      26.875 inches
    • Depth With Handle
      29.375 inches
    • Total Capacity
      20 cubic feet
    • Refrigerator Style
      French Door
    • Ice Maker
      Yes
    • Lighting Type
      LED
    • Color Finish
      Black
    • App Compatible
      No
    29.375"
    KitchenAid - 20.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black - Front_Standard
    35.75"
    (Doors closed)
    70.125"
    Frequently bought together
    Subtotal:

    Overview

    What's Included


    • 20.0 Cu. Ft. French Door Refrigerator
    • Owner's manual

    Ratings & Reviews


    Overall Customer Rating:
    92% of customers would recommend this product to a friend (317 out of 346)

    Features


    Counter-depth design

    Gives you the space you need while staying out of the way in your kitchen.

    Maintain fresh produce easily

    Produce preserver, FreshChill temperature-controlled pantry and humidity-controlled crispers provide plenty of ways to keep your fruits and vegetables at peak levels of freshness.

    Keep drinks organized

    2 fixed gallon door bins and a metal wine rack ensure you have plenty of places to put drinks within easy reach.

    Find a place for ice cream and more

    2 wire slide-out baskets offer ample freezer space.

    Removes water impurities

    Water filter delivers refreshing, cool drinking water.

    LED fresh food and freezer lighting

    Illuminates items, so you can find what you need quickly.

    Enjoy a cold drink

    Factory-installed icemaker produces plenty of ice.


    Customer rating

    4.4
    92%
    would recommend to a friend

    Pros

    Cons

    • Rating: 3 out of 5 stars

      it's a fridge

      Posted
      DJH1
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I will start with I did alot of online shopping and comparing, between Loews can and best buy I found lower prices on the same goods that were at "appliance stores" the Salesman was EXTREMELY helpful and courteous couldn't ask for more. Unfortunately, the refrigerator came damaged on delivery, as of this time we are awaiting replacement. The one delivered runs and was left with us until the new one comes, that was a great convenience, not always given. The delivery team, too, were extremely helpful and with the damaged model we were given three choices, full replacement, discount, or a notation of it's condition in case it broke within a certain time. We opted for the replacement. As for the product, one serious peev turns out to be the large vegetable drawer, it's way cheap seeming and I am concerned as to how long it will hold up. Also, the sides are NOT the same material/texture as the front, something I was unable to see in the store due to how the display was set up. I think quality is seemingly ok, made like all the others I looked at, but with a made (assembled?) in the USA tag. I do, however, appreciate the counter depth, not cavernous and easy to navigate. What I don't like, is I could not get a model without the ice maker in the door, yet still get that 4th "middle exterior drawer" as such, I had to give up the drawer, as I did not want to loose frige space to the icemaker. Basically, this was a "settle" for purchase to have a plain door. Nothing exciting, but it is doing its job.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Great refrigerator, but....

      Posted
      Mamamia
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I liked the professional look of the Kitchenaid and it's made in America! I needed a refrigerator that would fit into a counter space. What was the home builder thinking when they made this small space in my kitchen. The KA was delivered by two really nice delivery guys. They taught us about our new appliance. The refrigerator had some ripples on the edge of the stainless steel front. It looked like if I ordered a new one it would be like this one so I thought I could live with this minor defect. I liked having the water dispenser inside the refrigerator. There are not too many refrigerators that offer this feature. A couple days later I purchased food for the week. I opened the freezer and it was full of ice particles everywhere. It looked like it was snowing in my freezer. I also realized the french style freezer baskets was not a great idea if you're a person that likes things organized. Everything goes down to the bottom and disappears. The French style is nice looking but I like an organized refrigerator. After reading hundreds of reviews, well not a hundred but close, I decided to purchase a five-year warranty. The good ole days with appliances lasting forever are over. Technology has ruined the longevity of appliances. I called Best Buy and told them about my Kitchenaid frosty freeze. I said if it has problems this early, I want to return it for a different product. The guy that helped me was outstanding! He was willing to take the time and help my pick out a flex four door refrigerator. The exchange went smoothly. This Kitchenaid is not a bad refrigerator but it's not for me.

      No, I would not recommend this to a friend

    • Rating: 3 out of 5 stars

      Disappointed in the quality after 2 years

      Posted
      telecommuter
      • My Best Buy® MemberMember

      We purchase all new Kitchenaid appliances for our kitchen. While I love the design of the refrigerator and how easy it is to see the food, I'm very disappointed in the quality. I don't think it's just Kitchenaid, but I expected more. My 20 year old Kenmore refrigerator was still fine and much better made - still working in my office. However, we put in 3-4 service calls for the freezer. We couldn't open the freezer all the way, it was freezing over and frozen shut. The repair guy dented it trying to break up the ice. Turned out the rails were bent. Also, the installer didn't connect the water dispenser properly so we had to have them fix that too. Then the plastic shelf in the door broke. Since it's out of its first year warranty, we went through Amex to replace. We got the new one in, but it doesn't fit right - the whole shelf fell off twice breaking all the glass condiment jars all over the kitchen floor. I also notice, my husband has duct taped the rubber gasket to keep in in place. We also have issues with family members not shutting the door all the way. It beeps, but if there not in the room anymore they don't hear it - then the food in the back of the frig freezes. Overall, we're pretty disappointed. We expected a higher quality product from Kitchenaid. Best Buy/Pacific Home was tremendous in the whole process. We had issues with the installation company not measuring properly and they really stepped up to make sure everything was fixed.

      No, I would not recommend this to a friend

    • Rating: 3 out of 5 stars

      Jury is still out

      Posted
      Nyshopper
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      My KitchenAid counter depth refrigerator was delivered 3 weeks ago. I wanted the Whirlpool version of the refrig but it wasn’t available. I was told the KitchenAid was the same unit. I discovered one important difference is that my KitchenAid lacks the finger print prevention feature that its Whirlpool twin has. Pretty significant difference in my book. Still getting used to the very small inside. While I don’t “lose” items hidden in the back as I did with my non-counter depth refrig, this refrig has a small capacity. For example, no way to store a 2 liter bottle vertically, and the ice maker and tray consume a good portion of the freezer. My biggest gripe is that 3 weeks post delivery, I am already having problems. Last night the refrig inexplicably went from a temp of 38 to 58. I was on hold for 30 min with Whirlpool service center and then told that a service tech won’t be available for 5 days. I’m out a refrigerator full of perishables and worried that, with problems surfacing just 3 weeks into the life of this appliance, its long term reliability is highly suspect.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      Overall meets my expectations

      Posted
      Dave
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I live near a Best Buy and Lowes...I decided to shop for a new fridge at Best Buy, because models I was looking at seemed cheaper. They had quite a few fridges on display, and I decided to get this Kitchen-Aid since it looks nice and I can organize food pretty well. You get produce fresheners that are Whirpool: there's an identical Whirpool model that gets good reviews from CNET and is cheaper....but it's not in stock at the BB in Atlanta. Delivery was hassle free and the fridge was very quiet and keeps temperature well. Some complain that the adjustable shelves have a space in back, but I'm keeping larger containers and haven't had issues. The only minor points are that the front stainless steel door attracts fingerprints, and the fridge's compressor has started making a rattling noise (I've isolated it to that). I've read that many times the warranty will say that compressor rattling is considered a normal operating noise, but since I got the BB plan, I may see if they'll take a look at that.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      DO NOT BUY!

      Posted
      Lnzc

      If you have the misfortune of getting a lemon like me and quite a few other people on the internet you will not get the level of service that you would expect for the price point of Kitchenaid appliances. We bought 3 KA appliances and all 3 have needed repairs. My fridge (this model) stopped working last night. I was told by customer service to get a cooler because the next available appointment for diagnosis isn't for 4 days then we wait for parts and another appointment. This will be the 4th time it's been repaired. I have 2 kids including a one month old. That didn't seem to sway them when telling me they couldn't do anything. I knew something was wrong and called someone out two times before because it was buzzing like crazy. The tech was here last week to take a look at it and last night it broke. The customer service for this company is HORRENDOUS. You have options, don't spend your money on this company. Don't do it!

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      Great Product for the Sales Price

      Posted
      Alowery11
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      My girlfriend and I just purchased a new town home in the Dallas farmers market and we were in need of a counter depth standard size refrigerator. After looking at multiple brands like Frigidaire, Jenn Air & Bosh (because all of our other appliances are Bosch). We found the Kenmore. We liked the Kenmore because it had a clean finish on the exterior with professional handles and on the interior the ice maker was placed in the bottom freezer and the water dispenser on the inside of the interior cabinet. All in all we love the refrigerator so far, not noisy, great lighting and decent amount of storage room. It would be difficult if you had a large family to store all the necessary food items, but for the two of us it works perfectly. The only trouble we had occurred during the delivery when the logistics team decided to leave in the glass shelving instead of properly removing them for later install inside the house and within the first 2 feet of being inside our entry way, the shelves slid out and shattered on our brand new marble entry way. Nothing has been done from Best Buy except they delivered a second unit 2-3 days later. The damages done to my flooring and the food that spoiled in between the days of being without a refrigerator has not be compensated back to us. Still waiting...but great Kenmore product if you are shopping for a counter depth refrigerator!

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Nice fit, Elegant, User-friendly

      Posted
      Evshapp

      I exchanged a larger french-door Samsung for this refrigerator instead, and I am very happy so far. It is elegantly designed, has a true shiny stainless finish, and I LOVE that the lighter-weight doors are easy to shut when I'm in a hurry (unlike some other french-door brands/models.) Overall, this fits our smaller kitchen very well. I have noticed some condensation on the inside door rim, but the instructions say to hit the humidity control button if this happens. Also, I read some reviews on another website about fingerprints being hard to clean off, but I have not personally encountered this. I have had no problem wiping off my three young children's fingerprints with stainless steel cleaner and a plush microfiber cloth. Finally, although I tend to prefer imports in some categories of consumer goods, I was pleased to know that this is made in the USA.

      I would recommend this to a friend





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