We're sorry to hear that you're dealing with a laundry list of issues concerning this FRĒ series! To start, it definitely sounds like your case is struggling with an alignment issue, and our expert representatives are confident that a brand-new warranty replacement should fix any problems with fit and function. Feel free to give them a ring at 1-888-533-0735, and they'll set you up with a claim right away!
If you run into any future sound quality issues, please know that we have a few troubleshooting tricks up our sleeves to help out with this, and we're glad to clear things up! Simply contact us, and we'll be able to get you back on track to stress-free phone calls.
Occasionally, the side buttons on a brand-new case can be a little stiff at first, but after some consistent use, they should start to move more comfortably. Simply give it a brief period of time, you won't be going through 'strength tests' any longer!
As for the colorways of the iPhone cases, we'll definitely pass your feedback along to our product design team for future consideration. In the meantime, if you have any further questions or comments, don't hesitate to reach out to us!
LifeProof Customer Service Team