Logitech - Harmony Home Companion - Black

Voice compatible
The included Harmony Hub relays commands from this Logitech 915-000239 Home Control remote or Harmony app to a wide variety of home devices, whether for home entertainment or home automation, using IR, Bluetooth, Wi-Fi and more.

Home Theater Buying Guide
$119.99
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    Overview

    What's Included


    • Logitech Harmony Home Control remote with battery, Logitech Harmony Home Control hub
    • IR mini blaster, USB cable, AC adapter
    • Owner's manual

    Ratings & Reviews


    Overall Customer Rating:
    91% of customers would recommend this product to a friend (925 out of 1024)

    Included Free


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    Features


    Also compatible with select Sonos, Samsung, LG, Sony, Apple® TV, Roku and other devices.

    Compatible with a variety of home entertainment and automation devices

    Including Philips hue and Lutron Caseta Bridge lights, August smart lock, Nest learning thermostat and Honeywell Wi-Fi thermostat, PEQ and SmartThings sensors and more.

    Downloadable Harmony app

    Lets you use your smartphone as a remote.

    Hub

    Relays commands from the remote for simple control.

    Works with Alexa and Google Home

    Voice control your home and entertainment. Tell Alexa or Google Assistant to turn on Netflix, dim the lights, play music, check traffic, order food, adjust the thermostat, and much more.

    Apple, the Apple logo and iTunes are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc.

    Remote

    Allows you to control compatible home entertainment and home automation devices directly from the remote.

    Works with Nest

    So you can adjust the temperature on the Nest Thermostat from your Harmony Home Control remote.

    Bluetooth, IR and Wi-Fi transmission capabilities

    Offer flexible connectivity, as well as compatibility with gaming consoles and devices behind closed cabinets.


    Customer rating

    4.3
    91%
    would recommend to a friend

    Pros

    Cons

    • Rating: 2 out of 5 stars

      Over Simplified and Poor Reliability

      Posted
      AshWest
      • My Best Buy® MemberMember

      Summary: unreliable operation, severely limited programmability, and horrendous software leave this a poor choice. I bought this on recommendation at the store - I want a simple remote to reduce down all the remotes I have around. If the solution also has "1-touch" features to set the mode on multiple devices, that would be great. Not having to push multiple buttons switching between TV viewing, DVD viewing, etc - would be amazing. Bottom line. This remote has 3 programmable buttons, not counting the home device control buttons that are dedicated to advnaced home-controlled lights and outlets. Each can be programmed with 2 features (long press and short press), for a total of 6 programmable inputs. Everything else you need the remote to do, it better do out-of-the-box. For example, after setting up the 6 programs for watching TV, playing XBOX, viewing DVDs, etc, there's nothing left to program on the remote. Need to sometimes adjust the surround sound mode on the sound system? Or just change the input on that HDMI switch? Reach for the original remote because Harmony Companion won't help! Giving up on the multiple-device control, 1-touch features, and using this as an old-fashioned universal remote? There are only 6 programmable button presses! Yeah, presses - three buttons with long vs short pushes. For example - programming 1) Volume Up, 2) Volume Down, 3) Channel Up, 4) Channel down, 5) Menu, 6) Select - that's it. And only 1 device. Yes, the existing volume up and volume down buttons may do the trick for you - but then again, they may not. There is no "switch inputs to another device" setting for this remote. Buying this $150 remote, I expected it to incorporate all the features of universal remotes, and then some. It does not. Making matters worse, the software to set up this device is terrible. It's hard to use, crashes, and has trouble getting the base unit connected to wifi. In my case, getting the unit working at all involved switching between the Mac software and the iPad software more than once. Reviews and feedback on the web show I'm not alone in this experience. Adding insult to injury - once the device is properly configured to perform it's advanced feature - such as setting the sound system and TV to the right mode to watch TV - the functions are performed via IR and are just as unreliable as pressing button remotes. Once the devices are out-of-sync with the program, it becomes challenging to get it back into sync without pulling out the old remotes. So, unreliable operation, and hard to recover from problems. One last note you may want to consider, if all the above isn't a concern for your setup. The remote control here is split between the hand-held device, which does not send control signals to individual devices, and the base unit that does send control signals to individual devices. This means there's yet another device in your arsenal to setup. And this device needs to have clear line-of-sight access to all devices controlled by the standard, albiet somewhat ancient, IR technology. Mitigating the line-of-sight problem is a mini IR blaster - a small transmitter with a long cable that connects to the base unit. Bottom line, don't bother pointing that new remote at any of your devices. It doesn't do that. Point the new base unit at them instead. Finally, someone might want to inform Logitech management how terrible their image becomes in a user's eyes when that user is sitting waiting on terrible software for an extended period of time, reading Poor English! You may think you're saving money by outsourcing, but in reality, you're settling for terrible quality and making customer's wonder, "do they just want my money without doing the honest work?"

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      My Favorite Harmony Yet

      Posted
      TommyBoy
      • My Best Buy® MemberMember

      I've owned four different Harmony remotes dating back to even before Logitech bought them out. This is by a long shot my favorite of all the Harmony remotes I've owned and, quite frankly, in my opinion one of the best remotes on the market. If you have ever owned a Harmony remote, then you will likely have zero problems with the setup here. In fact, using an iPhone or Android phone to setup your remote hub is much easier and more intuitive than the web-based computer setup, but I didn't really have problems with setup in the past. There is a learning curve the first time you do it so don't despair that it may take you some time and some trial and error to get everything working right. The important thing is that once you are set up, it's a set it and forget it kind of deal. It just works. My reason for upgrading to this remote from my last Harmony remote was because I wanted to move to the hub based system, but still wanted a physical remote (as opposed to using my phone). The remote that this one comes with is super comfortable. All the buttons are within reach of my thumb for one-handed operation and my wife with much smaller hands finds this remote a vast improvement from my last Harmony that had a touchscreen. Using the hub has changed my life a little. I was hoping it would. Thus the purchase, but it far exceeded my expectations. I no longer have to have my remote pointed in just the right direction for it to work. I can even use the remote from another room and it works perfectly. If a normal infrared remote is a rifle, the hub sends out a shotgun kind of signal that bounces all over the room and really does a good job of getting the signal to your devices. My home theater components are all in two sides of a media console with glass doors on it. Despite the glass, there are thick wood frames on the doors that hide the IR detectors on some of my components. Suffice it to say that the hub sitting on top of the console, even without the additional IR blaster hat comes with it, worked about 95%. I had one unit (my Bluray player) that was not getting every signal every time. So I put the little additional IR blaster inside that cabinet and voila, it all works 100%. Like I said before, setting things up right takes a small time investment. For me, the Harmony servers (I already had an account since I already had a remote in use) downloaded all the information from my last remote and the new remote required zero real setup for me. It just meant getting the hub and IR blaster placed correctly. That took about 15-20 minutes. The whole thing just works. I could hand the remote to any friend or family member and there aren't any tricks that you have to know to make it work right. Push an activity button and a few seconds later you are doing that activity. Gone are the days of needing to know the exact spot in the room to point my old remote at in order to get every separate component to turn on. Bottom line: the Harmony system keeps getting better and better. And this one is well worth the $150 price tag.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Third times the charm

      Posted
      JohnT
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      This is the third time I purchase a Harmony remote in the last year. I returned the previous two purchases because I was frustrated. The Harmony product line is initially confusing to setup. How the process works for customizing the remote is not intuitive. I read a review that had a good explanation of the top tier model on Anandtech. It helped me understand this product, so I decided to give this thing another try. Unfortunately it doesn't have much competition, but ultimately I think Logitech did a good job. It takes a little while to setup with the custom macros I need. I have a small theater in my house with a projector, surround sound, and many different input devices. I also have a Philips Hue lighting system in the room. My setup is complicated, which is why I suspect I was so frustrated the first two times with this product line. Once it is all configured though, it works flawlessly. My wife was considering going back to school to learn how to use our theater, but actually she was able to control our gear with this remote after one explanation. The product is far too dependent on a smart phone. And it's not the most stable app. You can do things on a computer, but then it expects you to connect the hub directly to your PC to synchronize, or start the phone app and synchronize changes from your account to the hub even though you used a PC to make the changes. Honestly this makes little sense given the hub connects to the same wifi network as my PC and phone. I would recommend this device to anybody, but some may need help with custom setup (I'm talking about the people who need to do more than add devices and create activities). I was pretty harsh in my product rating even though I am insanely happy with this remote, but such a great product really needs better customization features. Like a central pool of macros that I can assign to any activity that uses all of the devices in the macro. Also, its price is reasonable, but no back light in a MSRP $150 remote is unforgivable. Pros +Reduces need for so many remotes +Easy to use; it actually works! And it's fast +Controls practically everything; the supported products are truly endless (even controls my Emotiva DAC) +Price (it's reasonable) +Uses a standard replaceable button-style battery +Feels really nice in hand; even better than top tier model +Nice textured finish on remote; won't slip out of your hands; No glossy finishes that attracts finger prints and scratches Cons -No back light in a $150 remote [-1 star] (this is where competition would help...) -Setup and customization changes -No unified customization; requires creating the same macro once per activity [-1 star] -High dependency on smart phone or tablet -All Off button is way too close to activity buttons, which are too close to lighting buttons -Setup power cycles every component; refuses to complete setup without power cycle (Epson says not to power cycle my projector; Logitech should know better; at least it only happens once) -No network jack on hub to bypass wifi Wishlist ~I would love to be able to use this thing as a pointing device for my HTPC ~Microphone for converting voice to text ~A small base to highlight this product in my theater would be nice

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Great Universal Remote w/ Smart Home Features

      Posted
      RobDroid
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      The Harmony Companion Universal Remote with Harmony Hub is a great addition for the modern day media center. Today's living room contains a dizzying array of hardware devices to provide entertainment for our family. Often this includes a Smart TV, a soundbar or AV receiver, DVD/Blu Ray/UHD Blu Ray player, a gaming console (or two), streaming media player boxes or sticks, computers, network connected speakers, and smart home devices, like lighting and shades, to complete the theater-like ambiance. The problem is that each of these different devices and media components comes with their own remote or mode for communicating with the device. In addition, the vast majority of media components still rely upon IR for receiving commands. Wouldn't it be great if you could use one remote to communicate with all of your devices to set up a media activity or even create an entire media scenario all without having to worry about making sure that one remote is properly pointing at all of the IR receivers? That's the problem that the Logitech Harmony Remotes with the Harmony Hub is trying to solve. The Companion level remote is capable of combining up to 8 different remotes into the one remote. The Companion remote does not communicate directly with your devices. Instead, it sends commands to the included Harmony Hub, which incorporates an array of IR blasters around its edges, and you strategically place the Hub in a spot which can either have line of sight to your IR receivers or can bounce IR signals such that your IR receivers will receive the commands. This allows you to select an activity, set down the remote, and all of your devices will properly receive all of the commands necessary for you to begin consuming entertainment from the desired source. Setting things up on the remote/Hub can be a bit confusing if you have never used any of Harmony's remotes before, but there are various places on the Internet, including Logitech's support web site, that will help guide you through the process of adding devices and incorporating those devices into Activity workflows. The Companion remote incorporates physical buttons for relaying Activity commands to the Hub. The buttons are useful for the standard media Activities, like Watch TV or Watch a Movie. However, the buttons are programmable. So, if you have a custom Activity, you could reprogram one of the buttons, like the Listen to Music button, to be used for your custom Activity. The Companion remote utilizes a replaceable, non-rechargeable CR2032 battery, but since there isn't a display screen on the remote, the battery should last a long while. Logitech claims that the battery will last up to one year under normal usage. If your family wants the familiarity of a remote to control your media devices and you have no more than eight devices to control with fairly standard media Activities, then the Companion remote with Harmony Hub is the way to go.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Amazing Remote

      Posted
      SamG
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I never thought I'd love a remote as much as I love this one. I used to have anywhere from 3-4 remotes out on the coffee table at any given time and the Harmony remote has replaced all of them perfectly. The box includes the hub and remote, as well as cables and a mini IR blaster. The hub goes where your devices are and is the device that sends the IR signals out. I have a Comcast X1 box, Apple TV, and a Blu-ray player all behind the TV. Direct line of site is not necessary according to Logitech and my hub works without any problems sitting on top of the Blu-ray player. The mini IR blaster is only needed if there's a device the hub can't reach. The remote has a nice weight to it and feels comfortable to hold. It is also wirelessly paired with the hub, so you don't have to worry about having line of site for that either. The setup process was long, but it was super easy. The app will ask you for the manufacturer and model number of all the devices you have and as long as it's in Logitech's database the commands will automatically be programmed. Logitech seems to have every device known to man and I didn't have a problem looking up any of my things, but anything else can be programmed manually. The steps in the setup process were very granular and I think that is to make sure everything is setup correctly, but it did get a little tedious. After the devices are set the last thing to do is program the 'activity' buttons. There are 3 of them on this remote and each button can be set for two activities via a short press or a long press. The 'Watch TV' activity for me turns on my TV, cable box, switches the TV input to cable, and maps the buttons on the remote for controlling the cable box. The setup is similar for my other devices. As long you're not using anything else for control this works like magic. If you were to switch the TV input with a different remote and start using something else the remote still thinks it's on whatever the last activity button you pressed. It's fairly easy to recover from this in the remote app, but not so much on the remote itself. It does such a good job at controlling everything that I've rarely encountered that issue, but it's something to be aware of. It's also worth noting that the voice features on the Comcast X1 and Apple TV do not work on the Harmony remote either. Except for maybe the Harmony Elite I don't think you can do better than this remote. It's probably the best money I've spent on my home theater setup.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Amazing Remote

      Posted
      SamG
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I never thought I'd be so stoked on a remote, but this has replaced the 3 or 4 remotes I used regularly almost flawlessly. The setup process is pretty simple. The hub, which connects to your network and sends the signals out, is placed near your devices. It doesn't need direct line of site and I had no problems placing it on top of them. From there it is programmed via the app. The app programs the remote for everything based on its database and Logitech seems to have pretty much everything known to man in there, so setup is pretty simple, if a little drawn out. The remote doesn't have a normal 'On' button, but several 'Activity' buttons, which are also setup via the app. Each activity button dictates what gets turned on and what device the buttons on the remote are mapped to control. There are 3 activity buttons on the remote, though you can setup different activities based on long and short presses, so effectively you get 6 of these on the remote. I found these all to work extremely well for everything I have. The only downfall I found in this setup is that if something external changes an input or turns something on/off the remote gets out of sync. This can be fixed via the app, but if you don't have easy access to it you may find you have to manually turn certain things on or off. Basically it means you have to use this remote for everything for it to work like it should. Fortunately, it's a really good remote, so that isn't an issue for me. The remote itself has a real nice weight and has a nice curve to it that makes it comfortable to hold. It's wireless to the hub, but not via IR, so you don't need line of site on the hub for the remote to work. This is especially nice if you have things in a cabinet or, in my case, behind the TV. One thing to note is that if you're used to using the voice search on Apple TV, Roku, Amazon, etc., that's not supported on this remote. I don't consider this a knock against it because with manufacturer restrictions it probably isn't even possible to support all of those voice options anyway. The hub can actually be controlled via Amazon Echo or Google Home if you have one, so you still get some voice options, though they're a little basic. It's definitely one of the more expensive universal remotes, but if you're in situation where you think you need one I don't think you can do better than Logitech. I've never been so happy to shove my 5 or 6 remotes underneath the coffee table for good.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Powerful, with investment/effort

      Posted
      Keith
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I bought this to replace a Harmony 550 that I could no longer program, and because of the functionality I could get through Google Home + IFTTT. The programming is relatively simple, but needs knowledge and interest in the technology being controlled. This isn't just plug and play situation, it doesn't automatically detect your setup but does guide you step by step on everything you'll need to do and find. I ran into a couple things that didn't work exactly right due to quirks of my setup. I was able to figure it out, but I assume most will run into something that needs knowledge-based tweaks. After initial setup, and the creation of Actions (turning on multiple devices and switching them to the correct input), you can get into optional customizations for buttons. Since the remote doesn't have a screen, you are limited in the controls you can add to just the physical buttons and long pressing them. There were things I could do before with my 550 that can only be done with the app now. Speaking of which, for real power users, you have to get used to the app. You can't switch to device control mode on the remote, so if you want to do something that isn't part of the current action you have to use the app. The app is good, I haven't really had any problems using it. I could definitely see someone having a cheap tablet dedicated to just remote duties. The actual physical element of the Hub was easy to setup as well. Just plug stuff in and place somewhere that will have a view of every component. I put it on shelving off to the back corner of my living room and it works as well if not better than ever other remote I've had. Since the Hub and IR repeater stay stationary, and the remote simply sends signals to the Hub, you don't need to be aiming the remote at anything, or even be in the same room, to use it. Side benefits: I now have a normal remote control for watching TV and movies on my XBox One, and using Google Home I can start actions just with my voice. Hopefully more fine grained controls will come shortly. If you've already invested in a multi part entertainment system, after the initial setup this can greatly simplify your daily usage. It makes the most complex setups controllable by the tech averse, so it's also great for a family setup. If you want even more customization and control on the remote itself, the jump up to the remote with the full color LCD is expensive but might be worth it.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Can be hard to set up

      Posted
      Advisor

      I mistakenly posted this review on the wrong model, the 915-000194. The model I have is this one, the 915-000239. Works easily with my DIRECTV Genie. Duplicates original DirecTV controller. With my 3rd generation Apple TV also works fine, but must use MyHarmony app to teach the Hub the Apple commands and then map them onto the Harmony remote. Duplicates original Apple controller. Tougher with my Sony Blu-Ray Home Theatre which I set up to run through a sequence of steps to select one of 6 "Activities", watch TV, watch Amazon, watch Netflix, watch DVD, play FM, and play music. That took me three days to figure out, but works beautifully once set up. Before buying, decide how complicated your aims are, and whether your objectives will require you to spend days getting it going. I'd like to add a few details about set up. You can set up an "activity" (say, 'watch TV') that uses one button to turn on all the needed units (say, the TV, the DIRECTV Genie, and the Sony Blu-ray Home Theater). You then have to get the Home Theater to select the right output to the TV from the Home Theater (say HDMI 2). Once that is done, it is easy to use the Harmony remote as your TV remote that acts just like the DirecTV remote. (Likewise for the Apple TV.) However, when the Home Theater turns on, it chooses an initial setting that depends upon what you did last, or whether there's a disk or a DVD in the unit , or so on, so the initial output to the TV from the Home Theater usually is not the one from the DIRECTV Genie. However, the MyHarmony app lets you set up a sequence of instructions inside this 'Activity' that makes the Home Theater pick out the correct output. I found this programming to be a learning experience, in part because you want to select the correct output from the Home Theater, and you don't know where it will start out when it turns on. That programming is what took me days to straighten out, because you have to create a separate sequence for each 'Activity' to select the output peculiar to every activity you want. A sequence that works may involve inserting delays between steps so the unit has time to respond. If you aren't interested in puzzle solving, you might try hiring the Geek Squad to do it for you.

      I would recommend this to a friend



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