Microsoft - Surface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse (First Generation) - Platinum

First unit was to be determined defective after 6 hours and a return trip to BB to replace. Very frustrating. The exchange was smooth and fast, just your time and travel. Second unit, after installation went smoother for office 365, there were still glitches. After 10 hours of research, trying out different solutions, finally having an IT expert research, Found out that there is an INTERENAL SWITH YOU MUST CHANGE TO TAKE THE SURFACE FROM "S" STANDARD FACTORY OPERATION TO "PRO". Please note there is little anyone,( BB Geeks, on line support, IT Techs) knows of the change. Now I can add programs and applications to fit my business with out any GOOGLE and MICROSOFT ROADBLOCKS. End result excellent unit. To get to that point was a very frustrated 20 plus hours of trouble shooting, calling, travel.

Got a great deal on the surface laptop and have been nothing but happy with it. Had originally considered switching to a Chromebook for the speed and simplicity, but was convinced to stick with Windows for the time being as I was still in college at the time and needed office. Overall, getting widows 10S on this device has been a fantastic alternative to a Chromebook while still getting the best of windows. Keep in mind 10S isn't for everyone, and if you're planning to upgrade to 10 pro straight out of the box, you should probably consider another device with more RAM and perhaps an i7 instead of the i5 in this. It runs great on 10S, but I can see it struggling if you loaded a lot of software and programs running in the background.

I have owned it now for nearly 2 years but it is functioning great.Uptil now pretty much problem free. I previously owned surface pro 5 but wanted to try this because of slightly larger size and better keyboard. I have previously owned Dell,Toshiba and Samsung laptops but this is probably the best in built quality and very practical. it came with wireless mouse but I have not used it much. interestingly I have used the surface pen from my surface pro on it and it works very well. The color available was grey/silver at Best Buy when I got it .It was nice but very bland so I got a dbrand skin which great. Some people don't like the alcantara covering on keyboard but I think it looks and feels great but has held up very well as far as collecting stains or dirt is concerned.

I bought this because I needed a smaller laptop to do work on and carry around and it was perfect for that job. The laptop is quick thanks to the SSD but the memory limits how much it can do. For me though, it was more than enough to do work or to use it to watch Netflix while I worked on my other laptop. The mouse was very cool and it being Bluetooth helps since the laptop does not have many ports. The screen looks incredible and the feel of the laptop is great. The keyboard felt good to use and windows worked perfectly on it. Overall, I am satisfied with the laptop but if you are not picky about look or anything else, you can definitely get something cheaper that will get the job done.

Excellent computer and touch. The back of the screen has a magnet so it holds the Surface Stylus. It is fast and light. The touch screen is a great addition that facilitates interaction with the computer and reduces the stress of having to do everything with the touchpad. Highly recommended. Although it has 4GB of RAM, I never noticed that impacting speed. After a year I sold it on eBay and its condition was practically like new. Recommendation, always use it with clean hands to avoid dirtying the part where the hands rest.

I bought this laptop for my sister to use for taking some online classes. At first I wasn't sure about getting the version with only 4GB of memory although I found a YouTube video where someone was comparing the performance of the 4GB and 8GB versions. They said the 4GB version was fine for using Office apps and Web browsing and that's been my sisters experience too. The Surface team build exceptional hardware and this laptop also comes with a free upgrade to Windows 10 Pro for those that do not want to use Windows 10 S. The key difference is Windows 10 Pro can install any Windows software you might have while Windows 10 S can only install software from the Microsoft / Windows Store.

Love the touch screen and ease of use. The slick design made carrying it around during college a breeze as well. Definitely recommend for those not wanting Mac computers but something different. There are SO MANY user friendly features!

Christmas present for my son who is a senior in HS and looking at colleges. This will replace his 4 year old basic laptop. He has downloaded Steam and another streaming game app on the surface. Not a gaming laptop, but he says it works fine. I sat down with it and was impressed with the design. It feels solid. The screen looks amazing and is a touch screen. Came with Arc touch mouse and I like it a lot. When the Arc mouse is flat it is off and when you bend/curve it it turns on. I am a fan of the keyboard as it is like my SP3 keyboard with alcantara fabric on it instead of a hard plastic. Amazing it is so thin,light and well built. First thing I asked him to do was upgrade to Windows 10 as it is free until the end of the year. Only problem, Now my daughter wants a surface laptop.