Microsoft - Surface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse (First Generation) - Platinum
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Key Specs
- 2-in-1 DesignNo
- Backlit KeyboardYes
- Screen Size13.5 inches
- Screen Resolution2256 x 1504
- Touch ScreenYes
- Storage TypeSSD
- Total Storage Capacity128 gigabytes
- Solid State Drive Capacity128 gigabytes
- System Memory (RAM)4 gigabytes
- GraphicsIntel HD Graphics 620
- Processor Speed (Base)2.5 gigahertz
- Processor ModelIntel 7th Generation Core i5
- Processor Model NumberN/A
- Battery Life14.5 hours
- Battery TypeLithium-polymer
General
- Product NameSurface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse (First Generation)
- BrandMicrosoft
- Model NumberJRR-00001
- ColorPlatinum
- Color CategorySilver
Feature
- 2-in-1 DesignNo
- Backlit KeyboardYes
- Stylus DockNone
Ports
- Headphone JackYes
- Number of USB Ports (Total)1
- Number of DisplayPort Outputs (Total)3
Display
- Screen Size13.5 inches
- Screen Resolution2256 x 1504
- Touch ScreenYes
- Display TypeLCD
- Stylus InputBuilt for Windows Ink (Active)
Storage
- Storage TypeSSD
- Total Storage Capacity128 gigabytes
- Solid State Drive Capacity128 gigabytes
Memory
- System Memory (RAM)4 gigabytes
- Type of Memory (RAM)Not provided
- Media Card ReaderNo
Graphics
- GraphicsIntel HD Graphics 620
- Graphics TypeIntegrated
Processor
- Processor BrandIntel
- Processor Speed (Base)2.5 gigahertz
- Processor ModelIntel 7th Generation Core i5
- Processor Model NumberN/A
Connectivity
- Internet ConnectivityWi-Fi
- Bluetooth EnabledYes
- NFC EnabledNo
Camera
- Front-Facing CameraYes
Network
- Ethernet Card10/100/1000
Included
- Stylus IncludedNo
- Included SoftwareOneDrive (1 TB Cloud Storage)
- Additional Accessories IncludedPower adapter
Power
- Battery Life14.5 hours
- Battery TypeLithium-polymer
Dimension
- Product Height0.56 inches
- Product Width12.12 inches
- Product Depth8.78 inches
- Product Weight2.76 pounds
Audio
- Speaker TypeOmnisonic speakers with Dolby® Audio™ Premium
Certifications & Listings
- ENERGY STAR CertifiedNo
- EPEAT QualifiedNo
Warranty
- Manufacturer's Warranty - Parts1-year limited hardware
- Manufacturer's Warranty - Labor1 Year
Other
- UPC889842272239
Customer rating
Rating 4.5 out of 5 stars with 171 reviews
(171 Reviews)Search
Rating 4 out of 5 stars with 1 review
Second Surface Pro is a great unit
|Posted .I would recommend this to a friendFirst unit was to be determined defective after 6 hours and a return trip to BB to replace. Very frustrating. The exchange was smooth and fast, just your time and travel. Second unit, after installation went smoother for office 365, there were still glitches. After 10 hours of research, trying out different solutions, finally having an IT expert research, Found out that there is an INTERENAL SWITH YOU MUST CHANGE TO TAKE THE SURFACE FROM "S" STANDARD FACTORY OPERATION TO "PRO". Please note there is little anyone,( BB Geeks, on line support, IT Techs) knows of the change. Now I can add programs and applications to fit my business with out any GOOGLE and MICROSOFT ROADBLOCKS. End result excellent unit. To get to that point was a very frustrated 20 plus hours of trouble shooting, calling, travel.
Brand response from MicrosoftOutreachTeam
Posted .Hello,
We appreciate your honest feedback in regards to your Surface Laptop experience. While we're glad to hear that your second unit has been much better, we want to help you out, if you'd still like assistance. Please reach out to our team at SurfaceCustomerCare@microsoft.com, and we can talk more in-depth.
Kindly,
Victoria
Surface Customer Care
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
great 13 inch laptop
|Posted .Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I have owned it now for nearly 2 years but it is functioning great.Uptil now pretty much problem free. I previously owned surface pro 5 but wanted to try this because of slightly larger size and better keyboard. I have previously owned Dell,Toshiba and Samsung laptops but this is probably the best in built quality and very practical. it came with wireless mouse but I have not used it much. interestingly I have used the surface pen from my surface pro on it and it works very well. The color available was grey/silver at Best Buy when I got it .It was nice but very bland so I got a dbrand skin which great. Some people don't like the alcantara covering on keyboard but I think it looks and feels great but has held up very well as far as collecting stains or dirt is concerned.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Features
Quality5 out of 5Value3 out of 5Ease of Use4 out of 5Rating 5 out of 5 stars with 1 review
Great Laptop, Even better with better specs
|Posted .Owned for 1 year when reviewed.Features
Quality5 out of 5Value3 out of 5Ease of Use4 out of 5I bought this because I needed a smaller laptop to do work on and carry around and it was perfect for that job. The laptop is quick thanks to the SSD but the memory limits how much it can do. For me though, it was more than enough to do work or to use it to watch Netflix while I worked on my other laptop. The mouse was very cool and it being Bluetooth helps since the laptop does not have many ports. The screen looks incredible and the feel of the laptop is great. The keyboard felt good to use and windows worked perfectly on it. Overall, I am satisfied with the laptop but if you are not picky about look or anything else, you can definitely get something cheaper that will get the job done.
I would recommend this to a friendFeatures
Quality5 out of 5Value3 out of 5Ease of Use4 out of 5Rating 5 out of 5 stars with 1 review
Great laptop
|Posted .I would recommend this to a friendGot a great deal on the surface laptop and have been nothing but happy with it. Had originally considered switching to a Chromebook for the speed and simplicity, but was convinced to stick with Windows for the time being as I was still in college at the time and needed office. Overall, getting widows 10S on this device has been a fantastic alternative to a Chromebook while still getting the best of windows. Keep in mind 10S isn't for everyone, and if you're planning to upgrade to 10 pro straight out of the box, you should probably consider another device with more RAM and perhaps an i7 instead of the i5 in this. It runs great on 10S, but I can see it struggling if you loaded a lot of software and programs running in the background.
Brand response from MicrosoftOutreachTeam
Posted .Hi Cameron,
Thanks for leaving such thoughtful feedback for the community. We loved reading about your experience so far with the Surface Laptop, and we are delighted to know that you are happy with your purchase! This device is great for college students, having all the simplicity of a lightweight laptop, while still demonstrating powerful performance running Windows 10, as well as the Microsoft Office Suite. We're so glad you're loving the Surface Laptop.
Welcome to the Surface family!
Cheers,
Jessica
Surface Customer Care
Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Fine piece of technology
|Posted .Owned for 1.5 years when reviewed.Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5Excellent computer and touch. The back of the screen has a magnet so it holds the Surface Stylus. It is fast and light. The touch screen is a great addition that facilitates interaction with the computer and reduces the stress of having to do everything with the touchpad. Highly recommended. Although it has 4GB of RAM, I never noticed that impacting speed. After a year I sold it on eBay and its condition was practically like new. Recommendation, always use it with clean hands to avoid dirtying the part where the hands rest.
I would recommend this to a friendFeatures
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Surface Laptop is Incredible
|Posted .I would recommend this to a friendI bought this laptop for my sister to use for taking some online classes. At first I wasn't sure about getting the version with only 4GB of memory although I found a YouTube video where someone was comparing the performance of the 4GB and 8GB versions. They said the 4GB version was fine for using Office apps and Web browsing and that's been my sisters experience too. The Surface team build exceptional hardware and this laptop also comes with a free upgrade to Windows 10 Pro for those that do not want to use Windows 10 S. The key difference is Windows 10 Pro can install any Windows software you might have while Windows 10 S can only install software from the Microsoft / Windows Store.
Brand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for leaving such great feedback on your Surface Laptop. We are very pleased to hear that from your thorough research, your sister is making good use of her device!
Thanks,
Rachel
Surface Customer Care
Rating 5 out of 5 stars with 1 review
A very cool laptop
|Posted .I would recommend this to a friendThe laptop is very light and easy to use. The touch screen feels natural and switching between the mouse pad and the touch screen is very intuitive. Battery life has been very good for casual use. I have yet to see what it like under heavy use. I use it primarily for email and web surfing. I considered the Apple Air but the Surface's touch screen and screen resolution sold me. I got the base model, but the performance has been great. I have yet to use the external mouse so I can't say much about it except I have not needed it yet.
Brand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for taking the time out of your day to review the Surface Laptop! We are so happy to hear that you have been enjoying the seamless transition between the touch screen and mouse pad, and that you're loving the screen and resolution!
Kindly,
Victoria
Surface Customer Care
Rating 5 out of 5 stars with 1 review
Great Laptop
|Posted .I would recommend this to a friendPerfect for casual users and media consumption. The SSD makes this laptop extremely fast. Although, the SSD is only 128gb. I recommend upgrading to windows 10 immediately but this will leave you with only about 60gb of free space. The 4gb ram is plenty unless you are gaming. If you are wanting to game I found you can get high frame rates at 720p. The resolution on this screen is very stunning. This is a very small and stylish device. I paid only 599$ for this I would not recommend buying this when it goes off sale.
Q: QuestionWhat is the RAM for this laptop? No mention of it, even in the spec. Thank
Asked by richF.
- A:Answer The PC has 4 GB of RAM.
Answered by CommunityAnswer
Q: QuestionThe only review claims this computer can't access wifi. Does this computer not access the internet? If this is true I will sell all my microsoft stock.
Asked by Vishal.
- A:Answer The computer can access wifi, I have one and use it at home and work all the time
Answered by Tekrus
Q: QuestionCan you upgrade the Memory to at least 6GB?
Asked by trlx2.
- A:Answer Hi there, No, unfortunately, you cannot upgrade the memory. Hope this helps. Kindly, Victoria Surface Customer Care
Answered by MicrosoftOutreachTeam
Q: QuestionIs this laptop touchscreen?
Asked by Cruzw.
- A:Answer Yes, this laptop is a touchscreen.
Answered by CommunityAnswer
Q: QuestionDoes the laptop have bluetooth connectivity
Asked by Yvonne.
- A:Answer Hi Yvonne, Yes, the Surface Laptop is Bluetooth capable. Hope this answers your question. Kindly, Victoria Surface Customer Care
Answered by MicrosoftOutreachTeam
Q: QuestionDoes this price include the keyboard? Does the price include any lessons? Cost?
Asked by Zoe.
- A:Answer It's a laptop so it has an attached keyboard. You may be thinking of the Surface Pro line, which are 2 in one's and you need to purchase a typecover separately.
Answered by Shelly
Q: QuestionDoes it come with Microsoft word.?
Asked by Kt1218.
- A:Answer All of our Surface devices come with a free trial of Microsoft Office, which includes Microsoft Word. After the trial expires, if you wish to continue using products like Microsoft Word, you will need to purchase Microsoft Office for your device.
Answered by MicrosoftOutreachTeam
Q: QuestionCan it fold all the way like the Lenovo Yoga laptop?
Asked by JustCurious.
- A:Answer No, it does not fold all the way.
Answered by CommunityAnswer