Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive
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Description
Features
Clean, elegant design
Thin and light, starting at just 2.76 lbs., Surface Laptop 2 fits easily in your bag.
Improved speed and performance
Do what you want, with the latest 8th Generation Intel ® Core ™ processor.
All-day battery life
Up to 14.5 hours of video playback.1
Vibrant 13.5” PixelSense™ Display
With interactive touchscreen and razor-sharp resolution.
Do more with the Windows you know
Get started with confidence. With Windows 10 Home, enjoy the familiarity of Windows. Take advantage of helpful time savers, including password-free Windows Hello sign-in and Cortana,5 your personal intelligent assistant. Learn more ›
Signature Alcantara ® material
Type in comfort on the covered keyboard and palm rest.
Omnisonic speakers
Discreetly hidden below the keyboard, they deliver omnidirectional sound.
Natural on-screen writing and drawing experience
With Surface Pen (is sold separately).
Syncs with your other devices
Compatible with iPhone and Android.
Windows Ink
Take notes, navigate, draw, doodle, edit and make. Discover all the ways you can be productive and get creative with a digital pen.
1Up to 14.5 hours of local video playback. Testing conducted by Microsoft in September 2018 using preproduction Intel Core i5, 256GB, 8 GB RAM device.
Testing consisted of full battery discharge during local video playback. All settings were default except: Wi-Fi was associated with a network and Auto-Brightness disabled. Battery life varies significantly with settings, usage, and other factors.
System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1GB = 1 billion bytes.
See Surface Storage for more details.
Based on average times; battery life varies significantly with settings, usage, and other factors. Read https://microsoftedge.github.io/videotest/2017-04/VimeoMethodology.html and https://microsoftedge.github.io/videotest/2017-04/WebdriverMethodology.html for more details.
What's Included
Microsoft Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive
Power Supply
Quick Start Guide
Safety and warranty documents
Key Specs
- Screen Size13.5 inches
- Screen Resolution2256 x 1504
- Touch ScreenYes
- Processor ModelIntel 8th Generation Core i5
- Storage TypeSSD
- Total Storage Capacity256 gigabytes
- System Memory (RAM)8 gigabytes
- GraphicsIntel UHD Graphics 620
- Battery Life (up to)14.5 hours
- Battery TypeLithium-ion polymer
- 2-in-1 DesignNo
- Backlit KeyboardYes
General
- Product NameSurface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive
- BrandMicrosoft
- Model NumberLQN-00038
- Year of Release2018
Display
- Display TypeLCD
- Screen Size13.5 inches
- Screen Resolution2256 x 1504
- Stylus InputBuilt for Windows Ink (Active)
- Touch ScreenYes
Processor
- Processor BrandIntel
- Processor ModelIntel 8th Generation Core i5
- Processor Model NumberNot provided
Storage
- Storage TypeSSD
- Total Storage Capacity256 gigabytes
- Solid State Drive Capacity256 gigabytes
Memory
- System Memory (RAM)8 gigabytes
- Type of Memory (RAM)LPDDR3
- System Memory RAM Speed1866 megahertz
Graphics
- Graphics TypeIntegrated
- GPU BrandIntel
- GraphicsIntel UHD Graphics 620
Compatibility
- Operating SystemWindows 10 Home
Connectivity
- Number of HDMI Outputs (Total)0
- Number of USB Ports (Total)1
- Headphone JackYes
- Ethernet Card10/100/1000
Power
- Battery Life (up to)14.5 hours
- Battery Cells4-cell
- Battery TypeLithium-ion polymer
Camera
- Front-Facing CameraYes
Features
- 2-in-1 DesignNo
- Backlit KeyboardYes
- Touchpad TypeMulti-touch, Mechanical click pad, Synaptics solution, Glass face sheet
- Media Card ReaderNo
- Audio TechnologyOmnisonic Speakers with Dolby Audio Premium
- Speaker TypeOmnisonic speakers
- Stylus DockNone
- Casing MaterialAluminum
Dimensions
- Product Height0.57 inches
- Product Width12.1 inches
- Product Depth8.79 inches
- Product Weight2.76 pounds
Certifications & Listings
- ENERGY STAR CertifiedNo
- EPEAT QualifiedNo
Included
- Included SoftwareMicrosoft Office 365 30-day trial
- Optical Drive TypeNone
- Numeric KeypadNo
- Stylus IncludedNo
Warranty
- Manufacturer's Warranty - Parts1 year limited for the hardware
- Manufacturer's Warranty - Labor1 year
Other
- UPC889842386356
Customer reviews
Rating 4.7 out of 5 stars with 1064 reviews
(1,064 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Laptop 2's fast performance, lightweight design, comfortable keyboard, and long battery life. They appreciate its sleek design and construction. However, some customers wish it had more ports and find the price to be relatively higher. Additionally, a few customers have concerns about its suitability for gaming or high-performance tasks and have noticed that it can get hot.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Keyboard, LightweightCons mentioned:Ports
Rated 4 out of 5 stars
Great laptop with premium features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, sleek and stylish laptop. I like the cobalt blue color.response to touch screen is great. Only con is no of ports is too few
I would recommend this to a friend - Pros mentioned:Lightweight
Rated 4 out of 5 stars
Really great lightweight laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Surface Laptop 2 because it is lightweight and perfect for mobile office use. The other great features I love about this product are : quick power on, task view (so we can continue working wherever we left off earlier), visually stunning graphics, the Outlook e-mail, the ability to sync smartphone, photo app, Bing search engine & paint /drawing app with 3D capability & mixed reality camera app. I gave the score of 4 because the battery depletes quickly ( though I didn’t count the # of hours) and the laptop heats up easily while using.
I would recommend this to a friend - Pros mentioned:Fast, Keyboard
Rated 5 out of 5 stars
I’m just in love with my computer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very fast, have a confortable keyword. I love it.
This review is from Microsoft - Surface Laptop 2 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive
I would recommend this to a friend - Pros mentioned:Keyboard
Rated 5 out of 5 stars
Microsoft Surface Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is good for typing on word, light, easy to use the internet with a touch screen, password protection, has Siri function, and good sped functions.
I would recommend this to a friend Rated 5 out of 5 stars
Nice!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my laptop! Easy! And convenient ! Really good quality .
I would recommend this to a friend- Pros mentioned:Battery life, KeyboardCons mentioned:Ports
Rated 5 out of 5 stars
A simple laptop with great build quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Laptop 2 really hits some high marks in it's category: For Reference: I use this laptop for Microsoft Office, web browsing, video watching and music/podcasts. All of my points are centered around that context. 1) Display - Sharp, bright and beautiful colors! Great for reading, writing or watching whatever you're interested in. 2) Keyboard - The keyboard is the best. The Alcantara material makes for the best typing experience by keeping the surface comfortable. The keys are well placed and have great feedback. Awesome for anyone who types a ton for their job or hobby. 3) Battery life - Pretty good for a laptop, but this is HEAVILY dependent on what programs one is using. I get 8 hours easily and have touched 10 hours in battery saving mode. 4) Weight - It's light. Go in store and feel one for yourself. I have no issues carrying the laptop around one-handed, if needed. I do travel sometimes and it's nice to have something that isn't heavy. 5) Windows 10 - As a former Macbook Pro user, I love where Windows 10 has come in the last few years. The Surface line really shows off Windows 10 and how it should run. If you're an Apple user and need/want a Windows machine, but want a similar experience to what Apple provides, get a Surface product. 6) Trackpad - It's the best on any Windows computer I've ever used. 7) Ports - USB-A, Mini-display port, Surface connector. Honestly, this is the weakest part of the laptop. I think the right choice should've been: USB-A, USB-C and Surface Connector. Microsoft really missed the mark by adding the Mini Displayport. If I'm going to have to buy an adapter, at least allow the port im plugging the adapter into do other things besides output video. Overall: 9/10. The over experience has been fantastic with my only real gripe being the addition of a mini displayport instead of a usb-c. I absolutely recommend this to anyone looking for a simple laptop for Office, web browsing and general content consumption, but want a well-built computer for moderate-heavy use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Welcome to the Surface family! We're delighted you took the time to leave some feedback for the community about your experience with Surface Laptop 2. We have no doubt others will find the feedback you've provided a great resource when trying to decide on the best device for what they need.
In regards to your Surface's battery, we recommend checking out this link on maximizing the potential of your battery here: https://aka.ms/AA4r434.
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Battery life, Keyboard
Rated 5 out of 5 stars
Amazing Casual Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is absolutely stunning. Let me start with the hardware, I orginally bought the cobalt blue and my god, did it look absolutely stunning, however, I switched it out for the black model and I'm even more impressed. It is so thin and light, making it perfect for traveling or students going class to class, like myself. The keyboard feels really nice to type on with nice responsiveness and the fabric alcantera palm rests are really comfortable and inviting. Performance is awesome for casual people that want to surf the net or do very very light media editing. However, I am packing the I5 model and it excels and is fast at the tasks I do, which is word typing, power points, surfing the net, and reading online books. Media consumption is great too, however, there are black bars more present on this because of the 3:2 aspect ration. Amazing screen with very responsive touch too. Battery life is phenomenal, pulling in 8-9 hours of constant use on the internet, media consumption and Word typing. I have only two gripes with the laptop: Weak integrated GPU Only 1 USB type-a port. Long short is that, if you are a student or someone that is going to use it for browsing the internet or a lot of typing and dont mind the 1 USB port, then this laptop is for you.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive
I would recommend this to a friend - Pros mentioned:KeyboardCons mentioned:Price
Rated 4 out of 5 stars
A Great Laptop and Macbook Air Alternative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is one great laptop, and an excellent alternative to the MacBook Air or perfect computer for a previous Mac user. My rating is 4.5/5. My Model - Surface Laptop 2, 8GB Ram, 256GB Storage, Core i5 (8th Generation), Matte Black. My background is that I'm a previous Mac user. My last laptop was a 2013 MacBook Air and while I would have loved a new MacBook Air (2018), the keyboard reliability issues were a deal breaker for me, and luckily I'm skilled in both Windows and Mac. Build Quality/Design - Excellent build quality, close to Apple's Macs, although the Macs do feel the slightest bit sturdier, but compared to an HP, Lenovo, Dell or any other windows laptop, this is at the top of the list. An option for metal instead of alcantara would've been nice, but take good care and be a little more careful (and don't get the silver model) and the alcantara should wear well. The look is really nice too, they definitely took inspiration from the MacBooks but instead added a more straight edged design theme overall, and the whole product looks and feels high quality. I really like the inclusion of multiple different colors. I chose the Matte Black due to it being on sale while others weren't, but the Burgundy also looks great, and I love how bright and vivid the Cobalt Blue is. While the Silver presents a more MacBook-like look, I would not go for that one, as the alcantara wears better over time in darker colors. The laptop has a good heft to it without feeling heavy, and is easily portable while offering great lap-ability (something the traditional Surface computers (which are really just tablets) can't really do). Screen - An excellent screen, at 13.5 inches the size is perfect for most, and colors look great, while the 3:2 aspect ratio is great for viewing documents and web-pages as there's more vertical space available. The screen can also be used as a touchscreen (if you're into that) but overall very good and comparable to most current laptops. Bezels aren't the smallest or the thickest, but overall good and a nice in-between. Ports/Charging - Here's the mixed bag for the laptop that most users/perspective buyers find fault with. One USB-A, a Mini-Display Port (Do people still use these anymore?) and a a headphone jack, that's it. While I don't use any USB-C devices or need a port for them, I can see how many would be upset by this as USB-C offers great versatility and power. The USB-A port is a nice convenience, especially when sharing documents with other computers/users, but the mini-display port should have definitely been a USB-C port instead to be more useful. I can't remember the last time I used a mini-display port to be honest and doubt many know what it really is. Charging is very similar to Apple's MagSafe 1 in which its magnetic. The charger does seem a little flimsy but the design is similar to Apple in which it will disconnect if stepped on adding a feeling of security. I do wish it were on the left side of the computer though, but that's just a personal preference. Keyboard/Trackpad - The keyboard is the one thing previous or current Mac owners will fall in love with. Unlike current Apple keyboards, the keys feel great and are full of excellent travel and feel, and good back-lighting. The keystroke is predictable and overall its super easy to type on this computer unlike the new Macs for some users. The trackpad is a typical Windows trackpad, in that its overall precise and the size is average, but Apple's current trackpads are still the benchmark in that they can be clicked anywhere and at any firmness of clicking while offering different levels of feedback. Gestures and scrolling do feel a little more awkward and less smooth than on a Mac, but that is mainly due to Windows and not the computer itself. The inclusion of an FN on/off key is genius as I tend to prefer to use the FN keys for buttons like volume, playback and brightness, etc. but when needing them for actual FN functions (like f1, f2, etc.) its really convenient. Software - Windows 10 is probably getting close to Windows 7 levels of perfection, at least in my opinion. When I got my MacBook Air, I remember that the disaster of Windows 8 had just been released, and that was one defining factor of why I went for the Mac. Thankfully the start screen is not an entire page but just a menu again, and navigating the file system has been easy for me. I haven't found much fault with Windows 10 other than the annoying automatic updates. Mac users likely will need more time to adjust to a new OS, but overall it isn't too difficult to use or adjust to. Price - Like a MacBook the price of the Surface Laptop is high. Truthfully I would not recommend ever paying the full $1299 my model costs, but instead wait until a sale comes around and pick up the device much cheaper, like I did, paying $999, instead of the full retail price of $1299. Those deals while not too frequent, make the pricing easier to swallow, and make you feel better about yourself and your wallet. Overall this laptop is truly great, with its superb build quality and design, amazingly predictable and easy keyboard and other little touches, not only making it a great choice for many Window's users, but also any Mac users wanting/needing to switch and find something a little reminiscent of their MacBook.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Wow, let us just start by saying thank you for the in depth review of Surface Laptop 2! We have no doubt the time you spent writing this will help customers make an informed decision on the best device for them.
In regards to the ports available for Surface Laptop 2, we have seen great success with customers using Surface Dock with their device to transform their portable laptop into a powerful desktop with multiple display and USB ports. If this seems like an option you'd like to incorporate into your Surface setup, you can check out Surface Dock here: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910.
Microsoft also has a Surface Mini DisplayPort to HDMI Adapter that you can use to connect to a HDMI compatible monitor with your Surface Laptop 2. You can learn more about the Surface Mini DisplayPort to HDMI Adapter here: https://www.bestbuy.com/site/microsoft-surface-mini-displayport-to-hdmi-2-0-adapter-black/5921203.p?skuId=5921203.
We hope you continue to enjoy your Surface Laptop 2, and we're glad to have you apart of the Surface family!
Cheers,
Heather
Surface Customer Care
Q: QuestionWhat is the major difference between the core i5 and the i7? And which do you recommend for basic college use?
Asked by VT362.
- A:Answer The i5 is plenty for work e mails surf the web watch movies listen music the i7 is more for gaming in all aspects better resolutions for the games. I have the sc2 black i5 and is plenty for my work e mail movies and traveling. Hope this helps
Answered by Cover
Q: Questioncan this laptop be flipped over like a tablet?
Asked by toshibamouse60.
- A:Answer No, it stops just past vertical.
Answered by aorobert
Q: QuestionWhat is the (realistic battery life) of the Microsoft Surface Laptop 2 ? ……… Microsoft claims it will last 14.5 hours on a FULL 100% charge. Also, when you answer, please let me know what your battery settings are set to. Is it on recommended setting?
Asked by cgsteel.
This question was asked about the related product: Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive
- A:Answer I would say for me about 8 hours on power saver, definitely no where near 14.5
Answered by Lilly
Q: QuestionThis laptop was priced at $999.99 on the Microsoft website before the sales started. This is a rip-off... Basically, you aren't actually discounting this at all?
Asked by Confused.
- A:Answer Microsoft controls the sales I believe. You can ALWAYS purchase the computer for the same/less if you purchase directly from Microsoft. Additionally, "Geek Squad" (Best Buy) will sell you a warranty they know they cannot honor. The Geek Squad Warranty costs more than a warranty from Microsoft and GS's contract with Microsoft says that Geek Squad cannot work on Microsoft products. All GS will do to "honor" their expensive warranty is replace your computer with a used/refurbished computer and cancel your warranty saying it's "fulfilled" because you took a replacement instead of a repair, despite the fact that repair was never an option from the start. It took me 6 weeks and a literal 20+ hours in the store and on the phone being treated like scum for them to finally help me. Best Buy is ripping people off every way they can and have put systems in place to make sure you cannot complain or get to the bottom of any issues. All you get when you contact them is a long run-around.
Answered by LawStudent
Q: QuestionDoes it come with the fingerprint reader? I have it on the Surface Pro and don't want to go backward.but also want a laptop. HP Envy which does have a fingerprint reader but I don't see anything in your specs that shows that you have.
Asked by Mary.
- A:Answer No, this laptop does not have a fingerprint reader. It does have facial recognition as a security feature.
Answered by CommunityAnswer
Q: QuestionWhat version of Windows comes with Surface Laptop 2?
Asked by MicrosoftOutreachTeam.
- A:Answer Windows 10 Home unless you order an enterprise version then you get Pro. BB does not seem to offer the enterprise version at this time.
Answered by BusySysAdmin
Q: QuestionFan Noise? My current laptop's fan is too loud to use in my recording studio. I have to set it outside the studio and use a remote access service through a tablet to eliminate fan noise in my recordings.
Asked by RaieStarre.
- A:Answer I work in a warehouse where temps reach 90+ pretty easily and I haven't heard the fan kick on ever.
Answered by Mike
Q: QuestionWhat is the processor speed for the intel core i5 version?
Asked by Anonymous.
- A:Answer The base processing speed of the 8th generation Intel Core i5 processor is 1.60 GHz. The maximum turbo frequency is 3.4GHz.
Answered by MicrosoftOutreachTeam