MOOCHIES - Smartwatch Phone for Kids 4G - Black
- Key Specs
- Operating System Compatibility: Apple iOS, Android
- Global Positioning: GPS (A system of satellites which enables a mobile receiver to determine its precise location based on signals received from satellites such as the US Global Positioning System (GPS), the Russian Global Navigation Satellite System (GLONASS), the European Global Navigation Satellite System (Galileo), or the Japanese Quasi-Zenith Satellite System (QZSS).)
- Metrics Measured: Not Applicable
- Protective Qualities: Water resistant
- Maximum Depth of Water Resistance: 1 feet (Measurement of the maximum depth of water in which the product is able to resist some degree of water penetration.)
- General
- Product Name: Moochies Smartwatch Phone for Kids 4G
- Brand: MOOCHIES
- Product Type: Smartwatch
- Form Factor: Wristwatch (The size, arrangement, and physical configuration of the product.)
- Model Family: Moochies MW12
- Model Number: MW12BLK
- Year of Release: 2020
- Color: Black
- Design
- Band Color: Black
- Display
- Display Screen: true
- Display Type: LCD
- Color Display: true
- Backlit Display: true (Integrated lights allow for visibility of the display in low-light conditions.)
- Compatibility
- Operating System Compatibility: Apple iOS, Android
- Connectivity
- Internal Carrier: Not Applicable
- Wireless Connectivity: Bluetooth, Wi-Fi (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- Wireless Standard: N (The wireless networking protocol used by the device. Each iteration of the protocol is based on the 802.11 standard developed by the Institute of Electrical and Electronics Engineers (IEEE) Standards Association. Denoted by letters following 802.11 (802.11a, 802.11ac, etc.), each version, published in alphabetical order, encompasses all previous versions.)
- Features
- GPS Enabled: true
- Global Positioning: GPS (A system of satellites which enables a mobile receiver to determine its precise location based on signals received from satellites such as the US Global Positioning System (GPS), the Russian Global Navigation Satellite System (GLONASS), the European Global Navigation Satellite System (Galileo), or the Japanese Quasi-Zenith Satellite System (QZSS).)
- Activity
- Metrics Measured: Not Applicable
- Performance
- Protective Qualities: Water resistant
- Maximum Depth of Water Resistance: 1 feet (Measurement of the maximum depth of water in which the product is able to resist some degree of water penetration.)
- Dimensions
- Maximum Wrist Size: 177.8 millimeters
- Power
- Rechargeable: true
- Replaceable Battery: true
- Battery Size: Other (The battery size required for operation.)
- Other
- UPC: 5060623280086
Your kid's first cell phone giving parents peace of mind. Perfect for kids at an age where you don't want them to have a smartphone. Each Moochies phone watch is a standalone mobile phone with a built in sim card. It works along side a free Moochies app, which gives you control over all the functions of your kid’s mobile phone.
- Better Than A Mobile Phone: Keep Your Child Safe. Moochies is built from the ground up with the security of your child at the forefront including GPS tracking.
- Know Where Your Child Is: Give Them Freedom While Keeping Them Safe. With live GPS tracking, safe zones and SOS you don't ever need to worry about them being away from you again.
- Voice and Video Calling: Allows your child to make and receive phone calls from a parent controlled contact list. You can decide who your child can call or be called by.
- Monthly Subscription Sold Separately: $9.99/month. Download the MyMoochies App or visit www.moochies.com to activate. No contracts required.
- 24/7 Support for Quick and Easy Setup: For setup and all product questions please call us at 1-512-692-7189 or email [email protected]
Q: Can it text?
A: Hi there! Our Moochies watches cannot SMS text message, however they can send emojis, as well as photo messages/voice messages, and these require data. The reason why we have not applied texting from the watch to the phone is because some customers and their little ones found the watch screen way too small to type on it, hence why you can only send photos and voice messages where your little ones have more freedom to physically say more vocally via voice recording themselves. Hope this helps! Many thanks! - Moochies Team
Q: My watch is not able to receive calls
A: Sadly we experienced the same problem. The tech support isn’t live, and e-mail only. We discovered it’s a hardware/software glitch. We’re returning the garbage product and hope BestBuy pulls the product from their shelves. Sorry for your purchase. Our daughter is sad we need to return her Christmas gift.
Q: Is this watch compatible with AT&T service?
A: It comes with an inbuilt AT&T sim
Q: Do you need a phone for this watch to function?
A: According to the instructions you do not but it works on wifi. Then you have to set up a "plan" through their site first. I have still yet to get it to work. It will need to be wiped and returned because it's more if a hassle. I'm better off getting watch through Verizon to keep track of my daughter's where abouts.
Q: Does this watch have a tracker and a camera and games
A: Hi there, our Moochies watches have a GPS tracker, a camera. There are no games on the Moochies as of yet however we have passed this feedback onto the software development team to see if they can implement games on the Moochies in the future. Many thanks! - Moochies Team
Q: Will this watch work with Sprint service?
A: Hi Nick, Thank you so much for contacting us. Please kindly know that Moochies comes with an inbuilt SIM card from AT&T, which cannot be removed; otherwise, it will void your warranty. Therefore, once you receive your Moochies, you only need to register to one of the available SIM plans in our website. The reason there is now a compulsory inbuilt sim card is that this subsidises the actual cost of the watch. The new watch has a number of new software and hardware features and an improved design, making it the most advanced children's smartwatch globally. To sell this without a subsidy would mean the cost to customers upfront would be prohibitively expensive. Another reason we opted for an inbuilt SIM is that we had a number of customers who were choosing SIM packages that were not appropriate for the device, and this was causing inconvenience for them as they had to resubscribe to different packages or choose alternate networks. The inbuilt SIM has been tried and tested and works without any difficulties. We set the plan at a rate that uses more than the average a user uses for data and calls, as the watch is not data-heavy, nor have we found children having long conversations - they seem to use it for short bursts of calls, so the inclusive minutes does on the whole cover what most kids would use. For more information about the SIM plans, please kindly go to https://moochies.com/USSims. I hope this helps. Thanks, Moochies Team.
Q: Does this watch have a SOS button. I need one for my mom with dementia
A: One of the biggest reason why i bought this , it comes with SOS button and Safe location tracking . hope that helps
Q: How much is the service for the data plan? And why aren't there any reviews?
A: Hi Meg! We have 3 different SIM plans: - BASIC: $9.99 a month - 60 minutes and 100Mb Data - POPULAR: $14.99 a month - 180 minutes and 500Mb Data - SUPERSTAR: $19.99 Unlimited Minutes - 5GB Data In regards to reviews, we had only recently launched on Best Buy, however you can check our reviews on Trust Pilot and Product Review. Hope this helps. Many thanks! - Moochies Team
