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Narwal - Freo Z Ultra Robot Vacuum - Gray

Model: CP-ZD-A00049-00-00
SKU: 6599799
$1,299.99
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$54.17/mo.
suggested payments with24-Month Financing
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Sold by Best Buy
Specifications
  • Pet
    Yes
    Cleaning Path Width
    11 inches
    Vacuum Type
    Robotic vacuums, Robotic mop, Wet/dry vacuums, Robotic vacuums
    Bin Capacity
    0.26 gallons
    Product Weight
    39.24 pounds
    Compatible Floor Type
    All floors
  • Key Specs
    • Pet: true
    • Cleaning Path Width: 11 inches
    • Vacuum Type: Robotic vacuums, Robotic mop, Wet/dry vacuums, Robotic vacuums
    • Bin Capacity: 0.26 gallons
    • Product Weight: 39.24 pounds (The out of box weight of the item.)
    • Compatible Floor Type: All floors
    • Bagless: true
    • Corded/Cordless: Cordless
    • Filter Type: HEPA
    • Hypoallergenic: true
    • Multi Surface: true
    • Washable Filter: true
    • Auto Docking and Recharging: true
    • Room-by-Room Navigation: true
    • Maximum Runtime: 210 minutes
    • Works With: Siri, Amazon Alexa (Compatible with or able to be connected to other smart devices or applications.)
  • General
    • Brand: Narwal
    • Model Number: CP-ZD-A00049-00-00
    • Product Name: Freo Z Ultra Robot Vacuum
    • Color: Gray
  • Dimensions
    • Product Height: 15.24 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Length: 18.96 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
    • Product Width: 18.24 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
  • Features
    • Connectivity Technology: Wi-Fi, Bluetooth (The manner in which a device sends data to another device over a short distance.)
    • Cliff Sensor: true
    • Bagless: true
    • Filter Type: HEPA
    • Voltage: 165 volts (Amount of power needed to support an electrical current.)
    • Protective Bumpers: true
    • Remote Control: true
  • Performance
    • Adjustable Suction: true
    • Edge Cleaning: true
    • Programmable Cleaning Intervals: true
  • Power
    • Self-Charging: true
    • Rechargeable Battery: true
    • Charger Included: true
    • Battery Chemistry: Lithium-ion
    • Battery Capacity: 5200 milliampere hours (The amount of energy stored in the battery.)
  • Compatibility
    • App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
    • Works With: Siri, Amazon Alexa (Compatible with or able to be connected to other smart devices or applications.)
  • Other
    • UPC: 850042700174

The Narwal Freo Z Ultra combines the world’s first dual RGB cameras and dual AI chips, providing human-like vision and AI-driven decision-making to effortlessly dodge the toughest obstacles and tackle the hardest messes with pinpoint precision. It delivers unbeatable cleaning coverage with 12,000Pa suction and a zero-tangle brush for a deep, thorough clean without hair clogs. The dual mopping system scrubs away stubborn stains, while the adaptive hot-water washing keeps the mops spotless. With ultra-quiet operation from both the robot and the all-in-one base station, it redefines hands-free cleaning, giving you a pristine home—before you even notice it’s working.

  • Ultra-Quiet, AI-Powered Station: Self-drying, self-cleaning with adaptive hot water mop washing, and a 120-day hands-free dust compression bag for a truly seamless hands-free experience.
  • Hyper-Precise Obstacle Avoidance: Equipped with the world’s first dual RGB cameras and dual AI chips, the Freo Z Ultra detects obstacles in real-time, avoiding hazards like pet waste with a 15cm safety buffer while cleaning as close as 8mm from furniture edges.
  • Real-Time Cleaning with AI DirtSense: AI DirtSense technology adapts to messes instantly, preventing wet and dry mess from mixing, stopping contamination, and ensuring spotless cleaning results.
  • 12,000Pa Suction with Zero-Tangle Brush: Powerful 12,000Pa suction paired with a certified zero-tangle brush removes 99% of particles on hard floors, keeping hair and debris from clogging the brush.
  • High-Intensity Dual Mopping Action: Dual scrubbing mops deliver high-intensity cleaning, tackling stubborn stains with ease for gleaming, spotless floors.
  • Includes: Base station*1 pcs, robot cleaner*1 pcs, mop*1 pair, filter*1 pcs, side brush*1 pair, clean water tank*1 pcs, dirty water tank*1 pcs, specially formulated floor cleaner*1 bottle, silent roller brush*1 pcs", anti-tangle roller brush*1 pcs.
  • Ultra-Quiet, AI-Powered Station: Self-drying, self-cleaning with adaptive hot water mop washing, and a 120-day hands-free dust compression bag for a truly seamless hands-free experience.
  • Hyper-Precise Obstacle Avoidance: Equipped with the world’s first dual RGB cameras and dual AI chips, the Freo Z Ultra detects obstacles in real-time, avoiding hazards like pet waste with a 15cm safety buffer while cleaning as close as 8mm from furniture edges.
  • Real-Time Cleaning with AI DirtSense: AI DirtSense technology adapts to messes instantly, preventing wet and dry mess from mixing, stopping contamination, and ensuring spotless cleaning results.
  • 12,000Pa Suction with Zero-Tangle Brush: Powerful 12,000Pa suction paired with a certified zero-tangle brush removes 99% of particles on hard floors, keeping hair and debris from clogging the brush.
  • High-Intensity Dual Mopping Action: Dual scrubbing mops deliver high-intensity cleaning, tackling stubborn stains with ease for gleaming, spotless floors.
  • Includes: Base station*1 pcs, robot cleaner*1 pcs, mop*1 pair, filter*1 pcs, side brush*1 pair, clean water tank*1 pcs, dirty water tank*1 pcs, specially formulated floor cleaner*1 bottle, silent roller brush*1 pcs", anti-tangle roller brush*1 pcs.
Whats Included
  • Freo Z Ultra Robot Vacuum
  • Freo Z Ultra Robot Vacuum

Q: Does this robot vacuum come with a warranty?

A: Yes, this robot vacuum comes with a 1 year warranty for both parts and labor.

Q: How long does the battery last on a full charge?

A: The maximum runtime on a full charge is 210 minutes.

Q: What is the suction power of this robot vacuum?

A: The Narwal Freo Z Ultra Robot Vacuum has a suction power of 12,000Pa.

Q: Does this robot vacuum have a HEPA filter?

A: Yes, the Narwal Freo Z Ultra Robot Vacuum uses a HEPA filter.

Q: Can this robot vacuum be used on multiple surfaces?

A: Yes, it is a multi-surface robot vacuum.

Q: What type of battery is used in this robot vacuum?

A: This Narwal Freo Z Ultra Robot Vacuum uses a Lithium-ion battery.

Q: Is it made in china?

A: Yes. The company is based in Shenzhen, China. However this device is not connected to the "cloud". I encourage you to check out this video before you make your purchase decision. https://youtu.be/M-K2g-DNb50?si=P720bL014vw671Yf Sidenote: Unfortunately most of the robotic vacuums are made in China. One company that produces most of its robot vacuums in Germany is Miele, however it also now has a plant in China as well. I have had multiple Roomba vacuums that have failed to meet expectations, or have broken and am making the switch to this. Hope this helps, and happy shopping.

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Pros for Narwal - Freo Z Ultra Robot Vacuum - Gray
Cleaning Performance, Noise LevelCleaning Performance, Noise Level, Suction Power, Navigation, MappingThere were no pros for this productThere were no pros for this product

Specs

Reviews

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Perfect solution!

    Our new Norwal Freo Z Ultra Robot vacuum has saved me countless hours cleaning our condo floors! This particular model not only vacuums but also mops & can be set to clean in a variety of vacuum/mop combinations. It even goes under our king size bed to clean that difficult-to-reach surface! I vacuum our area rug first to help prevent fuzz complicating the robot’s action, and I do have to get things off the floor prior to cleaning, but I had to do those things anyway when I was cleaning the floors myself. This device maps the whole area on the very first use, then after that it efficiently & effectively vacuums & mops our vinyl plank floors without me having to lift a finger! It has a camera & a light to help it avoid bumping into furniture, and it will go back over areas that need extra cleaning. I usually set it to clean while we’re golfing, so when we return, the whole condo looks great! The Narwal app on my phone not only allows me to control the cleaning process, but also lets me keep an eye on the progress. The unit requires some assembly, but the instructions are clear and easy to follow. We ended up moving it from the original spot we had chosen for it so it would have better entry/exit access, but it fits in unobtrusively with our decor. I have not had to replace the mopping pads or vacuum bag yet, but the instructions are clear for those tasks, too. We have named our robot “Rocky” in honor of the excellent cleaning person we had at our former residence. It is such a relief not to have to clean floors again! I recommend this product without reservation.

    Posted by JLee

  • Rated 5 out of 5 stars

    You will love this Narwal Freo Z

    I've had a Roomba for a long time and it did a decent job, but this Narwal Freo Z is just amazing how much better it can do a job. Just the fact that it can empty itself when full is a great benefit from what I had before. The unit is very quiet in comparison and not disturbing. It avoids obstacles automatically (finally some smarts). If you're in the habit to leave a mess, you might run into issues occasionally. Love that I can map the house, set areas and command to vacuum those specific locations when I want to. I have a small kitchen, but it mops really well too. If it detects that the floor is really dirty, it will go back home clean the mop and go back to clean again. You might think that looking at the pictures feels like a cheap unit, but it's not. Very good quality construction and well thought out. You have options for different floor types so you can get a detergent and floor finish cleaner. The app has been reliable as well and mapping the home takes less than 10mins. It does allow you to add a additional maps so that if you move it upstairs, let's say, it can keep both maps. This is one of my best purchases and I definitely recommend it. It doesn't integrate with Home Assistant yet, but hope it will in the near future.

    Posted by ExtraTall

  • Rated 4 out of 5 stars

    Love it, but not the set up

    So far we love it, however set up was difficult. We are in our 60’s.with that said, we are fully capable of reading directions, etc. but the instructions were beyond small. Taking a screenshot and zooming was a pain. Would love a book with just English. Mapping didn’t go well. Could not get app to work on my phone, only on IPad.-so frustrating. A remote would be great. If we had a rep to help with mapping etc. it’d be perfect. I’m not giving up-we’ll figure it out eventually. Feel like I’m jumping through hoops or everything, including the extended warranty paperwork to fill out.

    Posted by MaryH

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