Nest - Nest Cam IQ Indoor Full HD Wi-Fi Home Security Camera - White

Keep an eye on your home even when away at work with the Nest Cam IQ indoor camera. It can detect the differences between people and objects. Supersight vision lets you zoom in on the video feed while still seeing the whole room, and a combination of HDR and infrared LEDs provides clear visibility day and night. The Nest Cam IQ indoor camera includes a microphone and speaker for easy two-way communication.
$299.99

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Nest - Nest Cam IQ Indoor Full HD Wi-Fi Home Security Camera - White - Larger Front
Nest - Nest Cam IQ Indoor Full HD Wi-Fi Home Security Camera - White
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Overview

What's Included


  • Nest Cam IQ Indoor Security Camera
  • Power adapter
  • Power cable
  • Quick start guide

Ratings & Reviews


Overall Customer Rating:
86% of customers would recommend this product to a friend (97 out of 113)

Features


Person alerts

Smart enough to tell a person from a thing, and then alert you.

Google Assistant built-in

Helps you manage tasks, get answers and control your home.

Supersight

A 4K sensor, 12x digital zoom and HDR imaging offer extra clear video that can automatically zoom in and track intruders.

HD Talk and Listen

Lets you have a seamless conversation.

24/7 live streaming

See a 130° view in 1080p HD, day or night.

3-hour snapshot history

Review what happened in the Nest app, even if you missed an alert.


Customer rating

4.4
86%
would recommend to a friend

Expert rating

3.9

Pros

Cons

  • Rating: 5 out of 5 stars

    The AVANT-GARDE Security Camera

    Posted
    gadgetguy11
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 50 ContributorTop 50 Contributor

    INTRODUCTION: I bought 4) Nest Cam IQ Cameras from Best Buy to replace 4) Drop Cam Pro cameras with annual subscriptions. This was no easy decision, as the Drop Cam Pros were working perfectly. The advanced performance of the new IQ is stunning!! So stunning that I just pre-ordered 6) Outdoor Nest Cam IQ that Best Buy sells discounted in 2-packs to join these Indoor cams. IMPROVEMENTS OVER PREVIOUS CAMERA: 1- 8K resolution sensor delivers a MUCH sharper image 2- Lower light sensitivity produces a much brighter image in low light 3- Higher quality lens adds to the sharper image 4- Auto Zoom feature is amazing. Camera sees & tracks motion beautifully 5- Facial recognition / Familiar Face Detection works great most of the time. It even recognizes the difference between our 2) orange Tabby cats & identifies the cats by name! 6- Speaker is much more powerful 7- 3) levels of video compression are user settable in the App for each Nest IQ Camera you own. This is extremely useful for cameras that are located a great distance from your WiFi router; increasing the video compression rate on that camera will reduce or eliminate the delay (seen as a spinning wheel with a delay in showing the image on your phone or tablet) in transmitting a clear photo. Cameras located in stronger Wi-Fi signal areas can be set to the highest quality / lowest video compression. This will deliver a video in stunning quality. 8- User adjustable on / off front indicator light is very useful. 9- Ask Amazon Echo Show to "Show me the Deck" (or any room in which it is located) and you instantly receive a live video feed from Nest Cam IQ 10- Select Push notifications for Only People / Motion / Sound / Combination 11- IR is much more powerful with more emitters for a much brighter & therefore offer sharper & clearer night vision WHAT IS LEFT TO IMPROVE? The Familiar Face Recognition will occasionally identify my wife or me as a new face if we go by the camera quickly, or are seen through a glass door at an angle that distorts our image. It asks: "Do you know this person?" & "What is their Name?" I type in my wife's or my own name. At that point, the app should combine the picture with the many pictures already captured with the same name identified, but it does not. Unfortunately, it creates a new file with my wife's or my name & the picture just captured. So I have several Familiar Face files with her or my name that cannot be combined. I have already eliminated several files with our same names. Again, facial recognition / familiar face works most of the time & is a great tool. CONCLUSION: The Nest Cam IQ Camera is an amazing engineering accomplishment & it easily earns my Highest Recommendation!!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Do yourself a favor and look elsewhere....

    Posted
    ChrisF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Over $1000 camera investment and $300 dollars a year in subscription costs and they still don’t work right. If you're looking for a camera that simply captures video, this may work for you however, if you're looking for a camera that integrates with other home automations, sends alerts as advertised or has a support organization that actually provides support and not a web page FAQ, you have to look elsewhere. I pay for services that haven't worked since I purchased these cameras (over two years now). I can't get rid of this garbage given I'm locked into their ecosystem with the thermostat and my initial camera investments. I mistakenly assumed this company had a reputable product and support. One of many issues is this...If you want a camera that sends you notifications when it detects movement or noise, this camera does just that however, if you want to turn off that function/feature when you're home (imagine the number of emails and notifications you get simply walking around your own house) IT DOES NOT WORK!!! So, you're forced to either turn off notifications OR leave them on and receive every movement or noise event when you're home which makes any event notification numbingly useless. Their engineers know it doesn't work and I've had MANY calls, voicemails, and emails trying to force this feature to work. I have tried to warn other consumers and have since been blocked from their Facebook page (really nest, instead of fixing a known problem, you prefer to quiet those speaking about it, REALLY?!?!, speaks volumes). I have been told its a server issue on their end and a fix is "coming", been given a partial service credit one time in two years, given a $50 credit towards the purchase of 1 new camera (event though I have 5 cameras) and the latest I was told from support is, even though the consumer has an option to disable the events in home mode, it's not supported in case a burglar compromises the system!!! Really, I can configure the application to do something you advertise and I pay for but, the system won't function that way because a burglar can compromise the home/away!!! How about you just tell me its broken and you can't seem to fix it rather than insult the consumers intelligence. There is one contact number for this company and it goes to tech support (no manager, no supervisor, just a "senior tech" who's empowered to do nothing), no customer service, no customer retention and no corporate contacts. Speaks volumes to the garbage they produce. They have since stopped replying to emails, don’t return calls and banned me from commenting in public forums(really, what company does that?!?!). I'm not the only consumer with this issue, look at other negative comments you'll see a consistent theme with those that need notification functionality beyond having a simple video camera with a subscription service.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Facial Recognition is incredible (too good ?)

    Posted
    FiberOptic

    GOOD NEWS: I previously have purchased several generations of this camera as "DROPCAM" branded cams, etc. Bought two of the standard NEST cams for my daughter last year. They all worked well. Loved the listen in and talk back features. This IQ cam is worth the money. Facial Recognition tells you who is in the house after you give the faces names. Clarity excellent. Zoom excellent. Email and push support excellent. Web site excellent. WOULD BE BETTER IF.......: 1) I watch a lot of news and the IQ Cam picks up faces on my TV (see pics below) and spams me. Sure I recognize Donald Trump, I just don't want to add him to my "recognized faces list". I did add Melania Trump though ! Setting up an "ignore the TV" zone did not work. Spent a couple hours with tech support to no avail. I am sure they will figure this out and send a software patch to fix it. 2) Come on guys ! At least pack this with a magnetic base wall mounting bracket like its less expensive cousins. NEST presumes you will mount this sitting on a table top or similar. My wall mount is rigged with tie wraps and some double faced tape. HEY NEST - please send me the NEST fix for this and I will update this review, promise. 3) Wish the software would ignore "ROOMBA" robot vacuums so that I don't get 4am notifications that my floor is being swept accompanied by a picture of an overgrown floor Frisbee buzzing around scaring the dog. 4) HEADS UP - Works best with GOOGLE Chrome (no surprise there since GOOGLE and NEST are affiliates) Had a hard time getting changes to the website "stick" with FireFox. Firefox interface needs tweaking. No big deal. Set it up with GOOGLE CHROME that's all. Going out this evening to buy another one for the garage. I have confidence that the NEST geeks will fix the above after this Best Buy review

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Stunning Sharpness & Clarity!

    Posted
    Gadgetguy11
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    NEST Cam IQ raises the bar for indoor security cameras in so many ways: 1- Built-in Google Home by free firmware update. Ask the camera what is the forecast, for example. It does only limited Google Home functions, but has a high quality microphone & speaker & is very clear to understand. 2- Facial recognition works GREAT! Nest just dropped monitoring cost by 50%, offering a 5-day option for $5.00/month. Monitoring is required for Facial Recognition & Familiar Face Detection. 3- Familiar Face Detection is amazing. Sends a message, which I get with a snapshot on my Apple Watch with the name of the person! 4- Perfect tie in with Google Hello Doorbell. A good reason to buy a Nest Hello Doorbell: Keep the cameras & doorbell in the same Google Nest family & they work together beautifully. The indoor Cam IQ's announce who is at the door. 5- All Nest devices are on the same app: Thermostat, Cameras, Doorbell, Smoke / CO2 Detectors, etc. 6- 8K Sensor for SHARP Video!! You can see every blade of grass!! 7- 12X Zoom while maintaining clarity. 8- Low light optics maintain pristine quality in low light situations. 9- Auto IR does not blast the red that inferior cameras do. You can barely see the red IR, if at all, but it is super powerful & effective. 10- Adjustable video resolution & compression: this is a big deal! If you are in a weak Wi-Fi area: lower the resolution & you get fast response with reduced quality & minimize the bandwidth needed. If you are in a fast Wi-Fi area, set to Highest setting & WOW!! The video is tack sharp!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome Cam with flaw

    Posted
    FrankY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This camera is everything it says it is. Looks great gives you the ability to monitor from anywhere and with 2 way speech. The facial recognition is awesome when it works right. This is the major flaw i referred to. I have my cam set up in my living room and the camera is constantly picking up faces on the tv and asking me if i know this person. When i check my app i have an absurd amount of faces that its found from tv programming and commercials, even cartoons. This software was not thought through. I even have a zone perimeter setup to not notify me of movement or persons in the area where the tv is but it still recognizes the faces and will ask if you know this person. Very annoying. Is this a deal breaker for me at this price it should be better thought through but its not a deal breaker its a major disappointment. Fix this nest!!! The only other gripe i have is there is lag in the video and audio which can make it awkward trying to talk to someone on the other end of the camera considering what im seeing has already happend like 5 seconds prior. Other than that picture quality is great and the feature where you can enhance the image when zoomed in works really well. Major selling point for me was having my camera linked in with my nest app and my nest hello door bell all in one app. Actually i do have one more gripe and its with nest not providing a mounting bracket for the camera its upright only unless you purchase a 3rd party mount. Hope this helps!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    This is the best Nest Cam yet

    Posted
    MarioChaser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I started with a Nest thermostat over one year ago. But this year I finally added the indoor Nest Cam IQ and the Outdoor Nest cam. The IQ gives gorgeous detail with it's 4k capable camera. Although it does not stream constantly in 4k, it does capture 4k images and video clips when the sensor is tripped for facial recognition, motion alerts, and sound alerts. The only real difference between this camera and the indoor camera as far as hardware goes, is the image capture quality and the preservation of resolution while zooming in. There is also an auto zoom feature that automatically focuses on a recognized face. I originally did not think this camera was worth the $299 price tag, $130 over the sale price of the indoor cam. But once it went on sale for $254, I had to try it out and I am glad I did. Of course it still has all the other wonderful features of the nest cam such as: two-way microphone and speaker; individual alert settings for sounds, motion, and people; 10-30 days of camera video history with Nest aware subscription plans; and of course the nest app ecosystem bringing together your thermostat, all cameras, Nest protects , and now the newest items (Nest Doorbell cam security/motion sensors). All in all, I would recommend this device for novice and advanced smart homers looking for a great indoor camera. Pros: Looks very sleek and modern (especially the led light ring), great video and image capture quality at up to 4k, Nest eco system is awesome, customizeable motion sensor zones, sounds alerts, and face ID with Nest aware. Cons: Does not stream continuously in native 4k, the camera stand is permanently attached to a non-magnetic base (unlike the Nest indoor and outdoor cams), the stand has very limited maneuverability compared to the previous models (permanently attached vs. removable magnet base), the camera image cannot be rotated within the app for upside down mounting. All and all - if you can get this camera on sale, it is a good buy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nest completely delivers what they Advertise.

    Posted
    JorgeV
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased a 2 camera bundle because of the specific characteristics of the Cameras and the Nest Aware subscription. Pros: - The resolution during daytime or with night vision is superb. - Excellent WiFi coverage, and really easy set-up. - Nest offers a wide range of integration with other IoT products (which is something I am really looking for). - The microphone/speaker is amazingly good, communication through the cameras is possibly and you can clearly hear what people are saying or they can perfectly hear you when you are talking. Cons: - Not really a negative point, but a lot of people mention that it may seem that Subscriptions fees are a bit costly, but when we are talking about storing up to 10 days of History Video per Camera with great resolution, plus 3 hrs of Video Clips, zoning configuration, face recognition,etc.. I think it is justified. - From time to time there have been false-positives of face recognition but is mostly like 1 or 2 per month, I think as Nest face recognition algorithms advance, this errors will be even more sporadic. - They are a little warm at touch, something that may affect the life of the Camera at the long run, operating temperature specs should be reviewed prior to purchase. Additional Comments: Even without Nest Aware Subscription they are a good option, if 3 hours storing is enough for you, and you do not need face recognition or zone type specific configuration.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome for Home Security

    Posted
    lexluthordc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These cameras work exactly as expected. Very good video quality although the color is a bit washed out in comparison to the Arlo Pro 2 and gets a bit fuzzy when zooming in. The lag time is much less in comparison with the Arlo Pro 2 and the two way talking is far better than the Arlo Pro 2. You cannot adjust the speaker volume, but it is loud enough and you should have no issues hearing someone on the other end. Again, in comparison to the Arlo Pro 2, the speaker is much louder. The Nest service is great that you can record non stop for 10 days. A bit pricey but you will see the value after you use the free trial period. If you need a camera with the least lag, this definitely beats out all the Arlo's. You get the best deal with the 2 packs. The camera has a solid weight and feel to it. Very high quality as expected from Nest. You will not be disappointed in these cameras. I own both these, a bunch of Arlo Pro 2s, and the Arlo Q. The Arlo Q would be the direct competitor of this camera. In my opinion, this camera beats out the Arlo Q because of the much less lag time, louder speaker, automatic zoom, and facial recognition. The facial recognition is pretty cool. You may get freaked out as mine seems to have taken pictures of people who were not in the room with me at times when I was in the room alone. Maybe ghosts lol. Who knows...Great cameras though with top of the line quality! Get them!

    I would recommend this to a friend

What experts are saying

Rating: 3.9 out of 5 stars with 16 reviews

Click to visit alaTest website
Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 94/100 = Excellent quality.
  • Digital TrendsRating, 3.5 out of 5Terry Walsh on June 11, 2018
    Nest Cam IQ Indoor review
    The Nest Cam IQ Indoor is cute, compact, and capable.Full Review
  • Trusted Reviews (UK)Rating, 4.5 out of 5David Ludlow on April 20, 2018
    Nest Cam IQ
    A super-smart security camera that can recognise friend from foe, the Nest Cam IQ can also work as a powerful Google Home smart speaker.Full Review
  • techhive.comRating, 3.5 out of 5Michael Ansaldo on February 21, 2018
    Nest Cam IQ review: Lots of exciting features, but the price tag triggers less-desirable emotions
    The latest security camera from Nest Labs is super powerful (and super expensive).Full Review
  • TechRadar (UK)Rating, 4.5 out of 5Chris Price on November 23, 2017
    Nest Cam IQ review
    Great design, but not cheap if you want full functionalityFull Review
  • techgearlab.comRating, 5 out of 5Max Mutter on August 23, 2017
    Nest Cam IQ Review
    Top notch video quality and facial recognition, but very little video history without a subscriptionFull Review
  • Tom's GuideRating, 4 out of 5Sally Wiener Grotta on August 16, 2017
    Nest Cam IQ Review: Face Recognition, for a Price
    The Nest Cam IQ has very good day time image quality (it's pretty good at nighttime, too), excellent audio, and its software is one of our favorites among security cameras. However, it's expensive -- $100 more than previous Nest cameras, as wellFull Review
  • Expert Reviews (UK)Rating, 3 out of 5Jonathan Bray on August 7, 2017
    Nest Cam IQ review: The security camera with facial recognition
    Incredibly clever technology and embarrassingly easy to use, but the subscription prices are too highFull Review
  • Tech Advisor (UK)Rating, 3.5 out of 5Jim Martin on July 25, 2017
    Nest Cam IQ review
    A review of the Nest Cam IQ, a 4K HDR indoor security camera that relies heavily on a subscription service.Full Review




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