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Your price for this item is $431.99
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The regular price is $479.99
Page Showing 41-60 of 185 questions
  • QuestionWhat is the max ram HP model 15-bs113dx

    Asked by Anonymous.

    • Answer Thank you for your question. This computers maximum RAM capability is 16gb.

      Answered by HP Team

  • QuestionDOES THIS COME WITH WINDOWS 10 INSTALLED OR IS THAT AN ADDITIONAL CHARGE ?

    Asked by pappy.

    • Answer Hello Best Buy customer pappy and thank you for asking this question as the Microsoft Windows 10 OS (i.e., operating system) is sure a joy to use--particularly with the addition of the Cortana search bar option! One of the answers given to your question indicated that you would need to purchase Microsoft Office; however, I don't! I, personally, use the free/no-cost software referred to as Apache OpenOffice 4.1.5. There are also other "free" options which have lots of functionality such as LibreOffice. To download Apache OpenOffice 4.1.5 on Windows 10: Enter www.openoffice.org => click “I want to download Apache OpenOffice” => select your operating system [i.e., Windows (EXE)] => select “English” (i.e., if that's your language of choice) => click “download full installation” => a “new” window will open & the download will begin => click “OPEN” => see “new” window that asks “Do you want to allow the following program to make changes…” => click “yes”=> the next window says “welcome” & click “next” => on the “choose install location” choose “desktop” => click “install” => see “preparing to install” => see “welcome to the installation wizard for OpenOffice 4.1.5” => click “next” => for customizer information page, enter "your brand name of computer" for user name => Finish => see “Installation Wizard completed” => click “finish.” The aforementioned instructions "may" not be all inclusive and always be certain during the installation process that you don't introduce any computer virus and that the "source" of the download you select is from a "genuine" source. I hope that this gives you and others a less expensive opportunity to experience things like typing documents and Excel-type operations, etc. Best Buy customer pappy.

      I would recommend:

      Answered by JerseyMike

  • QuestionDoes this come with Office 365? If so, is it the professional or the personal? What about Anti-Virus software? And any other software...?

    Asked by 365.

    • Answer This computer comes with Webroot Internet Security + Antivirus 2018 (3-Device) (6 Month Subscription) for Anti-Virus. It does not include Office 365, but you can purchase it with a $20 discount if you get it with the computer. The price will be $49 for Personal (1 user, regular $69) or $79 for Home (up to 6 users, regular $99).

      Answered by HP Team

  • QuestionDoes this computer have a DVD/CD player and can you burn DVD/CD's?

    Asked by RonnieMarz.

    • Answer Yes, it has a DVD writer that will allow you to read/write both DVDs and CDs.

      Answered by HP Team

  • QuestionDoes this laptop have a DVD/CD slot? It looks like it does in the photo, but I hate to assume anything!

    Asked by travelgal127.

    • Answer yes. good question since so many laptops are removing them these days.

      Answered by user

  • QuestionHi I will like to know how many bits does it have..? Because there are some games that need to be on a laptop with 64 bits? Thank you

    Asked by Manto.

    • Answer It runs 64 Bit Windows 10 Home.

      Answered by HP Team

  • QuestionWhat docking station is recommended for the HP Laptop 15-BS015DX

    Asked by THOKE1.

    • Answer This model does not have a docking station port. You can use a port replicator to gain some of the function of the dock.

      Answered by HP Team

  • Questionwhat is the difference between this model & a 15-bs013dx

    Asked by darbdoo.

    • Answer This model has an Intel® Core™ i3-8130U while the other model has the older 7th generation Intel® Core™ i3-7100U.

      Answered by HP Team

  • QuestionWhat does it cost to purchase Microsoft Office?

    Asked by Anonymous.

    • Answer 1 year subscription was 49.99 with computer purchase at Best Buy. 69.99 normally. I would recommend the annual purchase, as each year you get all the updates.

      Answered by teedoff

  • QuestionDoes this laptop use Windows 10?

    Asked by Someone.

    • Answer Yes, this laptop comes preinstalled with Windows 10 operating system.

      Answered by CommunityAnswer

  • QuestionCAN YOU TURN THE "TOUCH-SCREEN" OPTION ON AND OFF?

    Asked by LENNISE.

    • Answer Win10 - Go to Device Manager and select HID Devices and disable the Touch Screen driver Other Windows OpSys DeviceManager>HID> then if TouchScreen is not identified, 1) disable the SECOND HID device 2) check and see if it is still working, if 2a) Yes, you're done! 2b) No, Enable the HID device and work your way down the HID list and repeat steps 1 & 2 until you find it. Hope this helps! KKF

      Answered by KrazyKornFlake

  • QuestionWill itunes already be on this laptop or will you have to download the software for it?

    Asked by jmlee.

    • Answer I opted for the Geek Squad to assist with my computer and they asked what App's I wanted and iTunes was an option.

      Answered by Grateful

  • QuestionDoes this laptop have stereo mix?

    Asked by JJ.

    • Answer Thank you for reaching out. The stereo mix is still present, you will want to make sure all hidden devices are shown in the recording properties.

      Answered by HP Team

  • QuestionCan I play the Sims 4 on this laptap?

    Asked by Maggie.

    • Answer Yes! I bought this laptop for my daughter and she loves the Sims game.

      Answered by Jai24

  • QuestionWould this laptop be suitable for a highschool student thats really only going to use this for homework, school projects, Netflix and Youtube?

    Asked by Kate.

    • Answer Yes. Just bought this for my daughter. She is in her 3rd year of college.

      Answered by SLFARMS

  • QuestionHi! I was wondering which video and photo editing softwares I should pair with this computer? Also will the attached game requirements work with this laptop? Thank you so much!

    Asked by ComputerBuyer.

    • Answer I use the Adobe Creative Suite (Photoshop, Illustrator, Premier Pro) and they work wonderfully. Sometimes Premier can run a little slow, but it has a big job to do when rendering the video.

      Answered by Connor

  • QuestionWhich wireless router goes best with this laptop?

    Asked by Nee.

    • Answer You could use most any Wireless router with this computer but you will have the most success with a Dual Band Wireless AC router.

      Answered by HP Team

  • QuestionIs this computer good for watching videos on YouTube and school work

    Asked by Cole.

    • Answer Hello Best Buy customer Cole and thank you for asking this question as a somewhat detailed answer might help a lot of other people out there who want to experience a lot of long term enjoyment from watching videos on YouTube.com, Bing.com, etc. The answer to your question is => You sure can! However, if you want a real superior video viewing experience and you are willing and able to do so you (and others!) can connect this great laptop to any television that has an HDMI port. Simply connect the HDMI cable from the television into this laptop's HDMI port and then go into your computer's display settings and select "112" for display "type" and then under scale and layout select "100% (recommended)" and then for resolution select "1366 X 768 (recommended)" and then for multiple displays select "duplicate these settings. To have it so all of the computer's icons fit on the TV screen which are located on the lower task bar and in the left vertical column of the desktop saver screen if you have an "Insignia Brand" TV click onto the TV's menu button and go into the picture column and then scroll down to "advanced settings" and then set the TV's "OVERSCAN" feature to OFF! For other brands of televisions they "may" refer to this "OVERSCAN" feature by a different name so you might want to ask their tech support team how to address this issue so that all of your icons "fit" on the television screen so that you can use your brand of TV as a PC monitor. Try and connect your HDMI cable into the HDMI ARC1 port if your TV has one (like the Insignia TV's which I've seen have) and this way you can control the volume of the PC and TV together. I always leave my laptop volume at 100% when I have it connected to my TV. I wish you hours of enjoyment Cole with this type of connection as viewing your YouTube videos, etc. on your "larger screen" TV will enhance your program viewing experience--as you and others can imagine! Oh, we can't forget about school work! I believe that this laptop would really be great for school work also Cole as search engines like Google Chrome, Mozilla Firefox, Bing, etc. will take you just about anywhere in terms of your fact finding missions. In addition, if you go on YouTube.com and other sources you can learn how to download programs such as Apache OpenOffice 4.1.5. (the "current" version) and with this tool you can type your research papers and other documents and do other things which require Excel-type functionality, etc.

      I would recommend:

      Answered by JerseyMike

  • QuestionIs this price for a "new" computer or "open box"?

    Asked by Anonymous.

    • Answer Thank you for your question! This is a new computer and is not open box.

      Answered by HP Team

  • QuestionDoes the start-up button have a light next to it to show that it's on. It looks like a spot is there but mine doesn't light up.

    Asked by Anonymous.

    • Answer I am sorry to hear that you have trouble seeing a "light" after powering on this laptop; however, based on "my" experiences, I want you to know that you are not alone! There is, in fact, a "lighted" power button--if the laptop's A/C power cord is plugged into the laptop! You can see that light when the laptop is powered on and the A/C power cord is plugged in and it is located just in front of where you plug in this laptop's A/C power cord. When the laptop is not "fully" charged that light will be "orange" in color; however, when the laptop's battery is "fully" charged the light will be a bright white light. I am sorry that a previous answer given was incorrect. This happens to be probably the only criticism I have of this laptop and other HP laptops that I've owned--the "power on" light is not positioned on top of the base of this laptop's chassis, but it may "also" be a good thing as the light is less likely to serve as a visual distraction while one is engaging in computer related activity with this laptop or some other HP laptops.

      Answered by JerseyMike