Questions & Answers

Q: QuestionWhat is the plan's term length?

• A:Answer The plan's term length is 24 months.

Q: QuestionWhat type of protection does this plan offer?

• A:Answer This plan offers replacement protection for your product.

Q: QuestionDoes this plan cover issues not covered by the manufacturer's warranty?

• A:Answer This plan will replace your product or reimburse you if it fails for an issue covered by Geek Squad but not by the manufacturer.

Q: QuestionWhat happens if the product is no longer available for replacement?

• A:Answer You will be reimbursed if a replacement is unavailable.

Q: QuestionDoes replacement include lost Plantronics 5200

Asked 6 years ago by jdjd.

• A:Answer I always get the warranty and they have always allowed me to replace it when my Bluetooth does not work for any reason I do not know if they would replace it if you actually lost it I don't think so

  Answered 5 years ago by Karen

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Q: Question** If I have product replacement coverage, how do I redeem the product?

Asked 5 years ago by Anonymous.

This question was asked about the related product: 2-Year Geek Squad Product Replacement

• A:Answer I usually go into the store. All you will need is the defective item, accessories and packaging (if any) and they should swap it out no problem for the same or similar item.

  Answered 3 years ago by Jandsm96

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Q: QuestionDoes the warranty cover if Bluetooth is washed in washing machine?

Asked 3 years ago by Ricardo.

This question was asked about the related product: 2-Year Geek Squad Product Replacement

• A:Answer l believe it does

  Answered 3 weeks ago by Looper

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Q: QuestionIt this 2-year warranty covered a total of 2 years from purchase date or 2 years after the manufacturer warranty expires?

Asked 4 years ago by Dave.

This question was asked about the related product: 2-Year Geek Squad Product Replacement

• A:Answer from the date of purchase

  Answered 3 weeks ago by Looper

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Q: Questioncan i still buy a geek squad replacement if i i already purchase it

Asked 5 years ago by laura.

This question was asked about the related product: 2-Year Geek Squad Product Replacement

• A:Answer yes for a short time afterwards

  Answered 3 weeks ago by Looper

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Q: QuestionLost or stolen Plantronics 5200 bluetooth Does my replacement policy apply

Asked 5 years ago by Bluechip.

• A:Answer yes

  Answered 3 weeks ago by Looper

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