Questions & Answers

Q: QuestionHow much storage space does this Chromebook have?

• A:Answer This Chromebook comes equipped with a 256GB PCIe Gen 4 SSD.

Q: QuestionWhat is the battery life of this Chromebook?

• A:Answer This Chromebook provides up to 10 hours of battery life on a single charge.

Q: QuestionWhat type of processor is in this Acer Chromebook?

• A:Answer This Acer Chromebook is equipped with an Intel Core Ultra 5 processor.

Q: QuestionDoes this Acer Chromebook include a touch screen?

• A:Answer Yes, this Acer Chromebook does have a touch screen.

Q: QuestionWhat is the screen size of this Acer Chromebook?

• A:Answer This Acer Chromebook features a 14-inch display screen.

Q: QuestionDoes this Chromebook support the Google play store?

Asked 1 year ago by Anonymous.

• A:Answer Yes, of course

  Answered 1 year ago by AmosVerified Purchase

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Q: QuestionWhen do auto updates expire for this model?

Asked 2 years ago by TomT.

• A:Answer According to Google, the AUE for this Chromebook is Jun 2034.

  Answered 2 years ago by TeamAcer

  
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Q: Questionwill USI compatible stylus work with this?

Asked 2 years ago by MOSAIC.

• A:Answer The previous answers are incorrect, and I don't know why Acer answered this way because they answered the exact opposite on the same question posted here previously. Yes, the Acer Chromebook Plus Spin 714 supports USI. It just has to be a stylus using USI 2.0, which pretty much all of them are. I'm typing this right now on a 714 and use the stylus all the time.

  Answered 1 year ago by Anonymous

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Q: QuestionWhen you are using the Chromebook as a tablet (keyboard folded behind the screen) does it switch back and forth between portrait and landscape modes?

Asked 1 year ago by BradL.

• A:Answer When using your Chromebook as a tablet (with the keyboard folded behind the screen), it will automatically switch between portrait and landscape modes. If you want to disable this auto-rotation feature, you can follow these steps: 1.Put your Chromebook in tablet mode. 2.Tap the clock in the lower right corner. 3.Tap Auto-rotate to turn the setting off.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionWhy doesn't the Gemini Advanced 12 months perk appear in the perks? Only Google One, Photoshop and a few others. Hasn't this model been added to the perk database?

Asked 1 year ago by Antitax.

• A:Answer The perks are offered by Google, not the manufacturer. Please check with Google as to what perks they can offer.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionHi, Not sure which kind of stylus tech is compatible with this device. I saw a review saying it supports USI, but there is a specific question about it here, where the answer was USI is not supported. Please help clarify what stylus to buy, thanks!

Asked 2 years ago by Jason.

• A:Answer The Acer Chromebook Plus Spin 714 CP714-1H-54UB supports the Universal Stylus Initiative (USI) standard. This means you can use any USI stylus with this device to enhance touch precision and utilize features like pressure-sensitive drawing. For a broader selection, you might consider checking with universal stylus providers or directly on the Acer store to find a USI stylus that suits your needs.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionCan backlight on keyboard be turned off

Asked 1 year ago by Meddy.

• A:Answer Pressing Alt + the brightness button located at the top row of keys above the 7 and 8 keys. The keys look like a big sun and smaller sun. Press ALT plus the brightness up or down key. Continuously tapping increases brightness for the backlit keyboard; while pressing Alt + the smaller sun key continuously decreases the brightness and ultimately disables the backlit keyboard.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionHi, I understand it doesn't come with a Stylus, but does it have a builtin stylus charging slot? If so, which Acer Stylus is compatible, and fits the slot of this specific model CP714-1H-54UB? Where is it available? Thanks!

Asked 2 years ago by Jason.

• A:Answer No, models that do not include a stylus do not include a charging port for a stylus.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionCan this be ordered with 16GB RAM?

Asked 2 years ago by Anonymous.

• A:Answer Memory is not upgradeable on the Chromebook products. There are two models with 16GB memory, model name is CBG516-1H-53TD and CBG516-1H-58CL. If you Google these models you should see where they are available to buy.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionWhat is the screen refresh rate of this Acer Chromebook Plus 714 (2024 model) ?

Asked 2 years ago by PC98226.

• A:Answer This is a 60hz Chromebook.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionHello, Does this support HDR content like Netflix, prime etc and can I connect a 2K monitor to experience HDR content.

Asked 1 week ago by Charan.

• A:Answer While the Acer Chromebook Plus Spin 714 (CP714-1H-54UB) hardware supports streaming Ultra HD content, ChromeOS does not natively support system-wide HDR output for video playback. When trying to watch HDR on Netflix or Prime, you will be limited to Standard Dynamic Range and resolutions supported by the browser on ChromeOS. You can connect a 2K monitor via its built-in HDMI or Thunderbolt 4 (DisplayPort over USB-C) ports, but it will similarly output in SDR rather than true HDR.

  Answered 1 week ago by TeamAcer

  
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Q: Questiondoes it have a front and back camera?

Asked 2 months ago by AJS2022.

• A:Answer No, the Acer CP714-1H-54UB does not have front and back cameras. It only features a single, high-quality, front-facing 1440p QHD webcam.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionDoes this Acer Chromebook (and the Spin 514) come with the Google Play Store pre-installed, or do I have to install it myself?

Asked 3 months ago by Nick.

• A:Answer All Chromebooks come with Play Store installed. They are Google account based devices that have android built-in.

  Answered 2 months ago by GarBestBuyVerified Purchase

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Q: QuestionGlossy or anti-glare screen?

Asked 5 months ago by 0000.

• A:Answer Glossy screen (touch screen - most of the touch screens I have ones are that way)

  Answered 2 months ago by croc297Verified Purchase

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