Questions & Answers

Q: QuestionDoes this monitor support HDR?

• A:Answer Yes, this monitor supports High Dynamic Range (HDR).

Q: QuestionWhat type of display panel does this monitor use?

• A:Answer The Acer Predator X27U uses an OLED display panel.

Q: QuestionWhat is the refresh rate of this monitor?

• A:Answer The Acer Predator Gaming monitor has a refresh rate of 240Hz.

Q: QuestionCan I connect this monitor to multiple PCs?

• A:Answer Yes, the built-in KVM switch allows you to seamlessly switch between multiple PCs using one keyboard and mouse.

Q: QuestionWhat is the response time of this monitor?

• A:Answer This monitor boasts a 0.01ms response time for smooth gameplay.

Q: QuestionHow does Image Retention Refresh enhance the monitor's performance?

• A:Answer Image Retention Refresh technology protects the OLED panel against burn-in, ensuring long-lasting enjoyment.

Q: QuestionWhy is this monitor a good choice for competitive gaming?

• A:Answer The 27-inch WQHD display with ZeroFrame design maximizes your viewing area, giving you an edge in competitive gaming.

Q: QuestionDoes the monitor include a remote?

Asked 1 month ago by Anonymous.

• A:Answer No

  Answered 2 weeks ago by HakeemVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan anyone confirm that this monitor has 2 USB-C 3.2 and 1 USB-B, and 2 HDMI 2.1?

Asked 1 month ago by ladymistiqxe.

• A:Answer This Predator monitor has: Two USB 3.2 and one USB-B (2up 2down).

  Answered 1 month ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this monitor need to be connected to a PC or laptop to work?

Asked 3 months ago by Anonymous.

• A:Answer Yes, this monitor is a display device only and will need a laptop, gaming console or PC to work.

  Answered 3 months ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the monitor refresh rate at 1080p. What refresh rates does does the HDMI ports support?

Asked 4 months ago by bobby.

• A:Answer The supported refresh rates for this monitor are: HDMI:2560x1440@144Hz DP and Type-C: 2560x1440@240Hz Acer has not tested the refresh rate a lower resolution, but you might check out the Acer Community forum at https://community.acer.com/ and post your question there. This forum has many experienced users and very good peer to peer support for Acer products, who may be able to answer your questions on refresh rates/resolution.

  Answered 4 months ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it support NVIDIA G-Sync?

Asked 8 months ago by Alex.

• A:Answer Yes

  Answered 7 months ago by user369876Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow do I turn this monitor off? It only seems to go into sleep mode

Asked 8 months ago by Mike.

• A:Answer Hold down the power button for a few seconds.

  Answered 5 months ago by eridaniVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this monitor VESA mount compatible?

Asked 8 months ago by Dylan.

• A:Answer Yes i have it hooked up to my vesa mount

  Answered 5 months ago by OzvaldoDVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe specifications say that it has 2 hdmi 2.1 ports while the features says it's hdmi 2.0. Can someone confirm which one it is please?

Asked 9 months ago by Vela.

• A:Answer All indications are that Best Buy is wrong and that it’s HDMI 2.1

  Answered 7 months ago by jhoff8600Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwasn't this monitor advertised to feature 480Hz refresh rate support?

Asked 1 year ago by vogam.

• A:Answer it's right on your website

  Answered 1 year ago by vogam

  • 
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionThe website has two monitors with the same name but different part numbers. Part: UM.HXXAA.001 shows HDMI 2.0 while Part: UM.GXXAA.X01 shows 2.1. What part number is the one I'm getting when I buy this?

Asked 9 months ago by CurseUrFate.

• A:Answer The part number of the monitor on this product page is UM.GXXAA.X01.

  Answered 8 months ago by TeamAcer

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionX27U Xbmiipruzx on the Acer website has the specifications as 480hz, not the 240hz. The model number on best buy, matches that of the one on Acer. Are these the same product? www.acer.com/us-en/predator/monitors/x27u Does the 480hz monitor exist?

Asked 11 months ago by bb00.

• A:Answer There is only one X27U monitor on the Acer website. https://store.acer.com/en-us/27-predator-x27u-gaming-monitor-x27u-bmiipruzx

  Answered 9 months ago by DogeWater

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionIs this OLED or is it IPS? It says OLED on the title but in the full specs it says IPS.

Asked 11 months ago by Allen.

• A:Answer I’ve been researching all of the Acer monitors pretty hard-core for a couple weeks now and I can definitively say this one is OLED. It’s not explicitly stated but I would guess it’s QDOLED since it’s a glossy display.

  Answered 7 months ago by jhoff8600Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)