Questions & Answers

Q: Questiondoes is run very high quality games smoothly?

Asked 5 months ago by Key.

Q: QuestionHow many watts does the graphics card have?

Asked 6 months ago by Wattage.

• A:Answer The maximum graphics power for this model is up to 140 W.

  Answered 6 months ago by TeamAcer

  
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Q: QuestionWhat is the response time on this laptop?

Asked 6 months ago by Shane.

• A:Answer The response times are: Gray-to-Gray (GTG) Response Time: 12 milliseconds to 20 milliseconds On/Off Response Time: 12 milliseconds On/Off Response Time (Alternative Measurement): 5 milliseconds

  Answered 6 months ago by TeamAcer

  
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Q: QuestionCan you upgrade the graphics on this laptop?

Asked 6 months ago by John.

• A:Answer Internal components such as GPU or CPU are integrated on the mainboard and are not upgradeable on the laptop products.

  Answered 6 months ago by TeamAcer

  
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Q: Questioncan anyone recommend a charger/adapter that is lightweight for this laptop? the one that comes with it is hard to travel with so it would be nice to have one that is more portable.

Asked 6 months ago by Tara.

Q: QuestionDoes the laptop have a numeric keypad on the right side, like in the image?

Asked 7 months ago by Mesela.

• A:Answer yes it does

  Answered 7 months ago by JohnGVerified Purchase

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Q: QuestionDoes it include Thunderbolt 4?

Asked 8 months ago by Mike.

• A:Answer Yes, this laptop has two Thunderbolt 4 ports.

  Answered 8 months ago by TeamAcer

  
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Q: QuestionI bought this laptop one month ago and i charging my Iphone 16 pro max successfully all the time , but 2 days ago both ports not working for charging, any phone of my house, i test the same cable in another 3 laptops and it works good, please help me!!

Asked 9 months ago by AlejandroSt.

• A:Answer Hello AlejandroSt, We are sorry to hear the USB ports are not working on your Acer Predator laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. Regards, Acer America

  Answered 9 months ago by TeamAcer

  
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Q: QuestionCan you change the keyboard light for this model? I didn't see it when I pressed the predator sense key Thanks.

Asked 10 months ago by anonymous.

• A:Answer There should be an option to change the lighting in the PredatorSense utility. This is located under the Lighting tab. If you need help with this please contact Acer support at 866-695-2237. They are available 24/7 for in-warranty products.

  Answered 10 months ago by TeamAcer

  
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Q: QuestionHow many nits can the laptop get to?

Asked 10 months ago by ahornschmidt.

• A:Answer The LCD on this laptop is 400NIT.

  Answered 10 months ago by TeamAcer

  
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Q: Questionbattery life

Asked 10 months ago by Anonymous.

• A:Answer Mostly 3 to 4 hours max. But this is a very power consuming gaming laptop so no complaints there

  Answered 10 months ago by SahanDVerified Purchase

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Q: QuestionWhat is the base speed for the processor?

Asked 10 months ago by angeldh.

• A:Answer The speed specs are 1.6 GHz - 5.8 GHz.

  Answered 10 months ago by TeamAcer

  
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Q: QuestionWe bought new laptop. But i have one problem with battery. after 3 hours of work in Excel the charge drops from 80% to 3%, is this normal?

Asked 10 months ago by Vladislav.

• A:Answer It depends on whether there are other apps running in the background, display brightness, etc. This laptop has battery power of up to 6 hours but if you feel your battery life is abnormally short, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

  Answered 10 months ago by TeamAcer

  
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Q: QuestionWhat is the vram of the graphics card and its tgp,can we add another 16gb ram to it and highest limit to extend its ram

Asked 10 months ago by Sakee.

• A:Answer This laptop has max graphics power of up to 140W and 8GB GDDR6 video memory that is not upgradeable.

  Answered 10 months ago by TeamAcer

  
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Q: QuestionQ: Is the RAM expandable to 64 gigabytes?

Asked 11 months ago by ALEN.

• A:Answer No, its expandable only upto 32GB

  Answered 11 months ago by Anonymous

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Q: QuestionDoes this device have G-Sync?

Asked 11 months ago by Dennis.

• A:Answer Yes, this laptop supports G-Sync.

  Answered 11 months ago by TeamAcer

  
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Q: QuestionDoes it have HDR ?

Asked 11 months ago by Elias.

• A:Answer No.

  Answered 11 months ago by TeamAcer

  
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Q: QuestionIs the RAM expandable to 32 gigabytes ?

Asked 11 months ago by AlanO.

• A:Answer Yes, there are two memory slots each supporting up to 16GB for max total of 32GB.

  Answered 11 months ago by TeamAcer

  
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Q: QuestionHow much will it cost the same laptop with RTX 4070 12GB graphics. And 1 x 32 gb ram leaving the 2 slot for future upgrade.

Asked 11 months ago by Anonymous.

• A:Answer Internal components such as GPU or CPU are not upgradeable on the laptop products as they are integrated on the mainboard. This model supports up to 16GB memory max in each of the two slots.

  Answered 11 months ago by TeamAcer

  
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