Questions & Answers

Q: QuestionDoes it have adobe flash player ?

Asked 9 years ago by sylvia.

• A:Answer Adobe is block off , because chrome browser has its own flash player. There for adobe flash player is not needed .

  Answered 9 years ago by ChechVerified Purchase

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Q: QuestionCan an external hard drive be used with this ChromeBook?

Asked 9 years ago by NiceLatin.

• A:Answer You can use a USB hard drive for storage with this Chromebook. Here is a link to compatible devices with a Chromebook: https://support.google.com/chromebook/answer/183093?hl=en.

  Answered 9 years ago by TeamAcer

  
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Q: QuestionHow does this laptop compare to the MacBook air

Asked 9 years ago by Alyssa43.

• A:Answer Since it is not a true laptop, it is not compared that way. It is a great chromebook to surf the web, do anything that you have in the cloud, using Google Docs, Sheets, Slides, email, etc. It is quick, has a full size keyboard, and a touch screen. You must check it out hands on!

  Answered 9 years ago by Techy

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Q: QuestionCan mine craft be downloaded on this Laptop?

Asked 9 years ago by Madsy.

• A:Answer As soon as the Play Store is available to the Acer R11 in the next month or two, you will be able to run all Android apps natively including Minecraft (the Android version anyway).

  Answered 9 years ago by Telstar

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Q: QuestionIs the keyboard backlit?

Asked 9 years ago by Janro.

• A:Answer No, the Chromebook does not have a backlit keyboard.

  Answered 9 years ago by CommunityAnswer

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Q: Questionchromebook was passed on beyween family .now after was removed to pass onto another family .i can not get to set on wifi in a home where it has worked before. help needed thanks for any information you can give

Asked 4 years ago by Anonymous.

Q: QuestionDoes this have windows 10?

Asked 6 years ago by Anonymous.

• A:Answer No, it's a Chromebook. It runs Chrome OS.

  Answered 6 years ago by HaroldVerified Purchase

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Q: QuestionWhen will this item be restocked online?

Asked 6 years ago by Winnie.

Q: QuestionIs the chrome OS software compatible with military CAC reading software/programs?

Asked 7 years ago by Gahbbss.

• A:Answer You would need to check with the vendor of the application/software to see if they offer it as an app. Chromebooks run off apps like an Android phone or tablet. If this software is only available as an .exe file to install, it is not compatible with a Chromebook.

  Answered 7 years ago by TeamAcer

  
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Q: Questioncan it run games like fortnite and minecraft?

Asked 7 years ago by charliepell.

• A:Answer If they are available as apps from Google Chrome Store or the Google Play store, yes. Chromebooks are different from standard laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better.

  Answered 7 years ago by TeamAcer

  
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Q: QuestionDoes the key board light up or do u have a model that does in white and touch screen

Asked 7 years ago by Mark.

• A:Answer No, this model does not have a backlit keyboard.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI've never owned any Chromebook, but this one has tons of + reviews. Can I get word and excel on this, and if so, what would I buy? If I want a printer, which one would be best? Best mouse for this chromebook? Do they also sell an add-on number pad?

Asked 7 years ago by Pizz.

• A:Answer You cannot install the full Word and Excel applications, as they are Windows-only. You an use the web/browser-based applications, through Office 365, or use the Android apps. Web-based Office 365 apps are surprisingly full featured, and I used to use them daily when I had a Mac PowerBook (and I have 25+ years in IT, so I’m no n00b)

  Answered 7 years ago by Dm28Verified Purchase

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Q: QuestionCan you draw with this one

Asked 7 years ago by Jas.

• A:Answer Yes, you can draw on this unit using a capacitive touch-type stylus.

  Answered 7 years ago by CommunityAnswer

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Q: Questionwill i be able to download virtual architect onto this laptop, ill include a photo

Asked 7 years ago by vince.

• A:Answer If it is software that has to be installed onto the computer, no. Chromebooks run off apps like an Android phone or tablet and do not allow the installation of software programs. If the application is available as an app from Google Web store or Google Play Store, then yes.

  Answered 7 years ago by TeamAcer

  
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Q: QuestionCan I hook it up to a printer that isn’t wireless?

Asked 7 years ago by Kait.

• A:Answer Yes. All USB devices should work with this.

  Answered 7 years ago by Anna

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Q: QuestionWill this be able to hold the software "R" and "R Studio"? My macbook pro just died and I need this software for a class. I also need to be able to have microsoft office.

Asked 7 years ago by Rstudioquestion.

• A:Answer I’m almost certain that’s a hard No on R Studio, unless you want to run full-Linux on this (see Crouton, or dual-booting Chromebooks). Not a bad exercise if you’re so inclined, but not a straightforward option if you’re looking for the quickest way to a R environment .

  Answered 7 years ago by Dm28Verified Purchase

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Q: QuestionThis may be a dumb question, but is it loaded with Windows 10? That's all I've ever used

Asked 7 years ago by trichard.

• A:Answer No, this is a Chromebook that runs the Chrome operating system. These run off apps like an Android phone or tablet. Chromebooks are different from standard laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on board storage but they also are not expensive either. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionHow do set-up/install this laptop. Instructions were lost.

Asked 7 years ago by Darlene.

• A:Answer I think you should be able to just plug it in and follow the steps. Sorry we no longer have ours but was really easy to set up.

  Answered 6 years ago by DeekennVerified Purchase

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Q: QuestionWould this be a good laptop for drawing up plays for football?

Asked 7 years ago by Football.

• A:Answer Yes is a good laptop to drawing football plays on guaranteed I love it I do recommend this best one I ever bought better than Apple

  Answered 7 years ago by Michael

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