Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
Main Content

Questions & Answers

No content
  • Left. AfterShokz - Aeropex Wireless Bone Conduction Open-Ear Headphones - Lunar Gray.
  • Alt View 11. AfterShokz - Aeropex Wireless Bone Conduction Open-Ear Headphones - Lunar Gray.
  • Alt View 12. AfterShokz - Aeropex Wireless Bone Conduction Open-Ear Headphones - Lunar Gray.

AfterShokz - Aeropex Wireless Bone Conduction Open-Ear Headphones - Lunar Gray

Model:
AS800LG
SKU:
6399111
Your price for this item is $129.99
Page Showing 1-20 of 81 questions
Ask a Question

  • QuestionIs there any sound coming from these I have damaged hearing I was told the sound came from vibration is that correct

    Asked by Orla.

    • Answer I have hearing loss and I use hearing aids. That rules out ear buds. These use bone conduction. I can leave my aids in if I choose. I can use them without my aids and still get great fidelity. I am extremely satisfied with them.

      Answered by BillMcG

  • QuestionHow do these charge since a USB charging cable is not included? Also, are earplugs sold separately (unlike previous models)?

    Asked by InTheMidwest.

    • Answer They do come with a charging cable. It's a magnetic charging cable. If you didnt recieve a charging cable I would contact them or who u bought them through. Attached is the charging cable that is included in the package

      Answered by Kendarr

  • Questionone reviewer liked the previous model better. what is the name of the previous model? or is it the same name but a newer version?

    Asked by KARE.

    • Answer Trying to decide myself. Each version is lighter than the prior version. The Aeropex is the newest. 2nd newest are the Airs, before that was the Titanium—just look at the prices. Trade offs seem to be significant improvement in sound and battery life from Titanium to Air, update to Bluetooth 5.x, slight sound improvement and switch to magnetic charging in Aeropex. Eliminating the charging port makes the Aeropex more water and dust proof, and the chargers cost more to provide (you get two chargers with Aeropex but can’t use any other charging cable). From looking at a lot of reviews, it seems like different people fit the Air or Aeropex slightly better, but overall, most people do find each version better than the prior one. The price differences are pretty big right now, so it’s hard to know if the incremental improvements are worth the price difference.

      Answered by CycleTunes

  • QuestionWhat makes these stand out as a quality listening device

    Asked by Jenn.

    • Answer The sound in these is /really good/ for bone conduction headsets. Midrange to highrange is very clear, and just pops, voice is perfectly clear, and the volume is quite decent. The downside is that bone conduction headsets are not great for bass. I estimate the sound cuts out at about 40Hz, compared to 20 Hz for normal headphones (and 5 Hz for good ones). The 'speakers' may be able to do lower frequencies, but then it has to go through your tissue, which tends to muffle sounds. You will get better sound quality on good normal headphones. On the upside, since they don't cover your ears you can still hear everything. This makes them a godsend for when you're biking, running, or walking, because you won't be one of those completely oblivious dopes who can't hear anything around you. Plus, headphones or earbuds can get kind of sore or sweaty after a while (especially while doing active stuff), but these just sit in front of your ears and I can wear them for hours without getting tired of them. I turn up the bass boost a bit, which helps, and accept a little less bass for the freedom.

      Answered by sizer99

  • QuestionCan the batteries be replaced when their durability decreases? If so, what type (part number) is required?

    Asked by PaulH.

    • Answer Good luck getting Aftershokz or Shokz to honour a warranty claim!! My Aeropex headset died after 6months, and whilst initially they were I interested whilst gathering information, as soon as I’d jumped through all the hoops and provided all the correct information, they then stopped responding..all my emails were very polite..there is a reason they offer no telephone number..hmm steer clear..Fortunately I’m getting a refund from Amazon..shame as I loved the headset

      Answered by Anonymous

  • QuestionDo these fit comfortably if the listener is always wearing eyeglasses ?

    Asked by ModelRRJIm.

    • Answer Well, I went ahead and purchased the AfterShokz - Aeropex Wireless Headphones before my original question was answered! Now I can answer it myself! They fit fine with my always on eyeglasses. I am very glad I got the unique headphones. It is indeed great to have 100% environmental awareness. I have a very big head, literally, & possibly figuratively :) and they seem to expand nicely. I anticipate comfortably wearing them for quite a while! The headphones paired immediately with my phone & scanner (with Bluetooth transmitter), and when tested with phone calls quality was excellent, They are definitely a winner!

      I would recommend:

      Answered by ModelRRJIm

  • QuestionHow well do these work on an airplane?

    Asked by Traveler.

    This question was asked about the related product: AfterShokz - Aeropex Wireless Bone Conduction Open-Ear Headphones - Eclipse Blue

    • Answer Hey there! Aeropex can work great on an airplane; however, due to the open-ear design you'll still be able to hear the ambient noise around you, which is why we include a pair of earplugs so that you can use your AfterShokz headphones with the earplugs for a more enhanced listening experience.

      Answered by AfterShokz

  • QuestionCan this device connect to both a cell phone and laptop concurrently via bluetooth?

    Asked by JimmyB.

    • Answer That is how I have been using mine for over a year. My employer supplied my fist pair so I have had a great experience with them.

      Answered by MikeV

  • QuestionCan you talk and answer the phone through this

    Asked by Welder.

    • Answer yes works well

      Answered by BradC

  • QuestionDo these have noise canceling for this price?

    Asked by Cash.

    • Answer No these do not offer noise cancelling. These are headphones meant to produce sound through bone rather than air, and do not even cover your ear. It is impossible for this product to properly cancel noises traveling in the air around us, and also that would go against the niche this product is trying to fill. The purpose of these headphones is to allow for you to listen to music/podcasts without removing yourself from the world around you. In particular being popular amongst cyclists/runners/construction workers who want to hear traffic/have conversations while listening to something during their exercise. People choose these headphones in order to avoid how all other earbuds/headphones block out noise while using them. Do not buy these if you want to cancel out noises, as these headphones are made to do the exact opposite.

      Answered by DeezChups

  • QuestionCan people around you also hear the music since these sit on the outside of the ear?

    Asked by Mike.

    • Answer That would depend on how loud you have the volume turned up. I would say it is a little quieter than earbuds, but that is just my personal experience when I have let my family use my Aeropex.

      Answered by VindowViper

  • QuestionHow do you pair with iPad.pro

    Asked by Judy.

    • Answer Hey Judy, You'll want to turn off your headset and then turn it on by holding down the power button until you hear that it's pairing. Then in your iPad settings go to the bluetooth connections and select "Aftershokz....."

      Answered by Deliverance

  • QuestionHow do they fit or different sizes? Do they adjust to fit better?

    Asked by tracanne.

    • Answer I size fits all. I have a Fat head. 7 7/8 hat size. My wife has a small petite head and they fit fine. We use they with bicycling helmets and with over the ear noise protectors, and they work and fit fine. The only problem is lying back in the recliner, or bed the areopex end up pushing forward.

      Answered by smokinducks

  • QuestionWhat’s the difference between these and the cheaper version

    Asked by Hooverdog1.

    • Answer Comfort and sound

      Answered by Freckles18

  • QuestionI swim for 1.5 hrs. Will these hold up in the water?

    Asked by Emc737.

    • Answer I haven’t bought these yet, but my understanding is that being submerged in water would block the Bluetooth signal from the phone. Aftershockz has another model that lets you load MP3s to the headset for music without bluetooth. You probably need that one.

      Answered by CycleTunes

  • QuestionI have a large head (not a fathead) I wonder if these will fit?

    Asked by Michael.

    • Answer Hey Mick! We have an Aeropex Sizing tool located on our help center on our website that might help you decide if the standard size Aeropex will fit you.

      Answered by AfterShokz

  • QuestionMay I use that if I have implant pacemaker?

    Asked by Anonymous.

    • Answer Hey there! Our headphones do contain magnets, so please be cautious. We'd highly recommend asking your physician for further insight. Thank you.

      Answered by AfterShokz

  • QuestionWill two of these pair together to allow conversation between two individuals in close proximity to each other?

    Asked by Tim.

    • Answer Hey Tim! No, unfortunately our headphones do not work like walkie talkies. Although Aeropex can connect to up to two Bluetooth devices at one time, it is not capable of communicating exclusively between the two devices.

      Answered by AfterShokz

  • QuestionAre these amplified?

    Asked by Ronald.

    • Answer They have their own volume control and capability, but they are not amplified. If you are in a loud noisy environment they will not over power the sound.

      Answered by DionysusCSW

  • QuestionI have two phones I need a headphone that I can connect both. Do you have any??

    Asked by TIDE28.

Page 1, Showing 1-20 of 81 questions