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Questions & Answers

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Page Showing 1-20 of 23 questions
  • QuestionWhat is the total storage capacity of this e-reader?

    • Answer The total storage capacity of this e-reader is 64 gigabytes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the screen glare-free on this e-reader?

    • Answer Yes, the screen is glare-free on this e-reader.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this e-reader have a backlit display?

    • Answer Yes, this e-reader has a backlit display.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this e-reader have adjustable brightness?

    • Answer Yes, this e-reader has adjustable brightness.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this device support importing documents from cloud services?

    • Answer Yes, this device supports importing documents from Google Drive and Microsoft OneDrive.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of charging interface does this e-reader use?

    • Answer This e-reader uses a USB-C charging interface.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I adjust the font size on this e-reader?

    • Answer Yes, you can adjust the font size on this e-reader.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan you convert your writing to text font?

    Asked by Proudowner.

    • Answer Hi Writetotext! Yes, you absolutely can. The Kindle Scribe Colorsoft features built-in handwriting-to-text conversion, and it's now more seamless than ever with the new AI-powered updates. There are two ways to do this, you can either use the notebook conversion feature by tapping the Share icon on a notebook and select "Convert to text and email", or you can use the AI refinement feature to 'Refine Writing', which will convert your writing into a neat, typed font directly within your notebook, you can even choose from a variety of fonts to make your notes look professionally formatted right on your device. I hope this answers your question and I hope you have a good day!

      Answered by Amazon Devices Customer Support

  • QuestionThis is available on Amazon, when will it be available through best buy for purchase?

    Asked by Anonymous.

    • Answer It is available on Amazon, but when I placed an order in January, it was going to be late February before it would be available to ship. Decided to cancel that order and get from Best Buy for the Geek Squad.

      Answered by Anonymous

  • QuestionWhat’s the battery life on the scribe colorsoft?

    Asked by MrGonzo.

    • Answer Hello MrGonzo, The Kindle Scribe Colorsoft is designed to have up to 8 Weeks of battery life with regular reading. This battery life can drop off however depending on use. For example, increasing screen brightness, note taking or drawing or heavy page flipping can decrease the battery life. For example, If you were reading a comic or graphic novel and were flipping the page more regularly, this could diminish the battery life faster. I will say from personal experience, my wife has the standard colorsoft, not the Scribe. I gave it to her in December, she reads regular books without color and ocasionally reads magazines with color about 3-5 hours per week. She has not had to charge hers yet. It really is on a case by case basis, depending on brightness, page turns, and use. I hope this answers your question!

      Answered by Amazon Devices Customer Support

  • QuestionCan you download books?

    Asked by Gamerofgames.

    • Answer Hello and thank you for asking this question. The Kindle store has millions of books and can be downloaded right on your device via WIFI. You can also transfer owned eBook files onto the Kindle from a PC. I hope this answers your question and that you have a great day.

      Answered by Amazon Devices Customer Support

  • QuestionAre you able to write or draw in different colors?

    Asked by maps.

    • Answer Hi maps! Yes, the Kindle Scribe Colorsoft allows you to write, draw, and highlight in multiple colors across notebooks, books, and documents. I hope this answers your question!

      Answered by Amazon Devices Customer Support

  • QuestionCan you search hand written notes

    Asked by Anonymous.

    • Answer Hi there, You can search notebooks and even use AI search to find keywords in your notes, but it doesn’t perfectly search raw handwriting like text. You can convert your handwritten notes to text or export them, which makes searching much more accurate. Hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this come with a privacy screen?

    Asked by S.

    • Answer Hi there, The Kindle Scribe Colorsoft does not come with a privacy screen built in or in the box. If you want that feature, you’d need to add a separate screen protector designed for privacy. Hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionI understand it has 64 GB but does it allow for extended memory or is there a way to extend the memory?

    Asked by Ash.

    • Answer Hello Ash! The Kindle Scribes currently do not offer a physical expansion slot for additional storage. However, the 64GB of internal memory is quite substantial for an e-reader. It can hold thousands of e-books and hundreds of audio-books simultaneously. Amazon also offers unlimited cloud storage of all your purchased content to help manage your library. This allows you to offload e-books and audio-books you aren't currently using and re-download them instantly whenever you're ready, effectively giving you access to your entire library without the need for extra physical space. I hope this answers your question and I hope you have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this allow you to use Libby from our local libraries?

    Asked by Happycustomer.

    • Answer Hello, Belle! Yes, the Amazon Kindle Scribe Colorsoft allows you to read books from your local library via Libby, provided your library is in the United States. Because the Kindle Scribe runs on Amazon's proprietary operating system rather than Android or iOS, you cannot download the Libby app directly onto the device. Instead, you use the "Send to Kindle" feature: Borrow on a separate device: Open the Libby app on your smartphone, tablet, or computer. Select "Read with Kindle": When you borrow an ebook, tap "Read With..." and select "Kindle." Amazon fulfillment: You will be redirected to Amazon’s website to sign in and "Get Library Book." The book will then automatically appear in your Kindle Scribe library over Wi-Fi.

      Answered by Amazon Devices Customer Support

  • QuestionHave the notebook features been upgraded at all? The first gen Scribe doesn't allow for pinch to zoom and also doesn't have great organizational abilities. Have they fixed these issues? I can only find information on the first scribe online.

    Asked by Cynthia.

    • Answer Hello Cynthia, I would love to address these questions for you! The Amazon Kindle Scribe Colorsoft has excellent organizational features designed to keep your notes and documents well-organized such as color coded highlighting, filter by color, AI powered search, cloud sync and smart summaries. Each document can be sorted into folders and subsections stored locally on the device and can sync to the cloud. In regards to pinch and zoom theAmazon Kindle Scribe Colorsoft does not currently support pinch-and-zoom functionality for document writing. The device is designed as an e-reader and note-taking device, not a traditional tablet. You can expand or collapse margins in documents and notebooks to adjust your view, but traditional pinch-and-zoom gestures are not available. I hope this answers your questions! Have a wonderful day!

      Answered by Amazon Devices Customer Support

  • Questionwhen can i purchase one in store?

    Asked by Anonymous.

    • Answer Hello, The Kindle Scribe Colorsoft was launched at Best Buy on December 10th. For availability, I would recommend using Bestbuy.com or stopping in to your local store for availability. Looking at my own local Best Buy, it looks like they sold out pretty quickly. I'm only getting the option to be notified for when they are available for order or store pickup. I would say you're best measure would be to keep an eye on Best Buy's website, or stop in to your local store to check as availability may be different in certain parts of the country. I hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionWhen dose it come out

    Asked by Tiff.

    • Answer Hi Tiff! This device is coming soon. Please keep checking the website for the official release date for purchase. Thanks and have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionIs the 2025 amazon kindle scribe colorsoft 11 inch available for me to purchase through Best Buy?

    Asked by ScribeColorsoft11inch.

    • Answer Hello ScribeColorsoft11inch! This device is coming soon and is not available to purchase yet. Please continue to check the website for the official launch day to purchase. Thanks and have a great day!

      Answered by Amazon Devices Customer Support