Questions & Answers

Q: QuestionHello! If I am having issues with my gaming monitor performance wise and visually am I able to return it for store credit to put towards a different one under my warantee plan? Thanks. I don’t wanna lug the thing in if it’s pointless

Asked 3 months ago by Jay.

Q: QuestionWhere can I find the cross hair feature on 27” sic gaming monitor

Asked 9 months ago by Milly.

• A:Answer There is a button on the bottom of the monitor, Three buttons to the left of the Power Button.

  Answered 5 months ago by DeeganMVerified Purchase

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Q: QuestionWhat do each of the 6 buttons on the bottom oc my c27g2 curved monitor control. Cannot find any info on what each button controls. Unit did not come with a user manual that would show/explain each button & can't find this info. I bought this monitor from

Asked 1 year ago by ronb.

• A:Answer A copy of the user manual for monitor model, C27G2 can be found here: https://aoc.com/us/gaming/products/monitors/c27g2/downloads The user manual (see page 12) will explain the button functions for each button ranging from the power button, menu, dial point, and other features available for this model.

  Answered 1 year ago by AOC Support

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Q: QuestionDoes this monitor has 2.1 HDMI ?

Asked 1 year ago by Freddy.

• A:Answer This monitor model, C27G2 supports HDMI 2.0

  Answered 1 year ago by AOC Support

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Q: QuestionIs it possible for this monitor to be mounted onto a stand?

Asked 1 year ago by Brendan.

• A:Answer This monitor model, C27G2 comes with it's own base stand. It is VESA wall mount compliant as well to use your own mounting device.

  Answered 1 year ago by AOC Support

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Q: QuestionIs there a custom crosshair option on that specific monitor?

Asked 1 year ago by Idk.

• A:Answer No

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWhat is the Refresh Rate?

Asked 1 year ago by Bob.

• A:Answer Hello, Thanks for posting this question. This monitor model, C27G2 supports up to 165Hz refresh rate HDMI/DP and up to 60Hz VGA.

  Answered 1 year ago by AOC Support

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Q: QuestionDoes it run 165 fps for ps5 ?

Asked 1 year ago by Ps5.

• A:Answer The spec sheet noted for this monitor model, C27G2 supports up to 165 Hz refresh rate via HDMI port. The PS5 may be limited to getting only 120Hz and this could be a settings issue that needs to be adjusted directly in your PS5 settings mode. For further information about using your PS5, please contact Sony Playstation.

  Answered 1 year ago by AOC Support

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Q: QuestionCan I connect my ps4 to this monitor? If so what is the max fps I can run on Fortnite?

Asked 1 year ago by Max.

• A:Answer AOC model, C27G2 supports HDMI and Display Port for video display connectivity and up to 165Hz refresh rate. Getting the max fps on a PS4 could be a settings issue that needs to be adjusted directly in your PS4 settings mode. You may need to reach out to PlayStation for more information on their system.

  Answered 1 year ago by AOC Support

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Q: QuestionCan somebody rec a really good set of speakers under $150 for someone who is serious for single-player experiences but does not like to wear headphones or earphones. I miss having speakers for my gaming setup but can't really decide who to go with. Thanks

Asked 1 year ago by Anonymous.

• A:Answer AOC does not have external speakers available for sale. We encourage you to visit other popular manufacturers, who carry external speakers for research and comparison as which model suits your gaming preference.

  Answered 1 year ago by AOC Support

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Q: Questiondoes this have a custom crosshair ?

Asked 1 year ago by urmum.

• A:Answer There are no custom settings options for crosshair.

  Answered 1 year ago by AOC Support

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Q: QuestionSo basically what happened is one day I turned on this monitor and it was connected to my ps5 and it started glitching up and down so do you know how to fix it.

Asked 1 year ago by Broken.

• A:Answer We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Please reach out to our support dept. at: https://aoc.com/us/support and we'll be pleased to see what we can do to help!

  Answered 1 year ago by AOC Support

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Q: Questioncan i connect a wireless mouse and keyboard?

Asked 1 year ago by joe.

• A:Answer This monitor model, C27G2 does not have a built-in integrated KVM feature or USB ports to directly plug in external peripherals. An option would be to plug in the wireless peripherals to your computer system USB ports instead or use a dongle. Please reach out to our support team at: https://aoc.com/us/support if you need further assistance.

  Answered 1 year ago by AOC Support

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Q: QuestionCan I use my Xbox series S and get 120 fps 1080?

Asked 1 year ago by Isai.

• A:Answer There is HDMI 2.0 port for video connectivity. This monitor model may support a panel resolution of up to 1920x1080. Getting 120 fps on a Xbox series S could be a settings option that needs to be adjusted directly in your Xbox console's settings mode. You may contact Xbox Support for more information on their systems. Please reach out to our AOC Monitors support team at: https://aoc.com/us/support or by phone 888- 838-6388 (M-F, 09:00-17:00 PST) if you need further assistance with the monitor.

  Answered 1 year ago by AOC Support

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Q: QuestionDoes this monitor have built in speakers?

Asked 2 years ago by Akeu.

• A:Answer Does this monitor have built in speakers?

  Answered 9 months ago by Anonymous

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Q: QuestionWhat kind of PC Specs does this support? I would like as much specification as possible since I’m buying a pc today (I already have the monitor)

Asked 2 years ago by MistaJ.

• A:Answer My pc specs are : Geforce gtx 1650 super Ryzen 5 processor 16.00 Ram And I’m pulling the 165 hz on games and has good graphic appeal to it as well. Nothing fancy, but I figured I'd put this here to help if needed! GL.

  Answered 1 year ago by JustinZzVerified Purchase

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Q: QuestionWhat Is The Refresh Rate also can you maybe recommend me a $200 Monitor. thanks

Asked 2 years ago by Subhan.

• A:Answer the model i have is 165hz side note get this one its great

  Answered 2 years ago by Kali200Verified Purchase

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Q: QuestionI can’t find a usb slot to connect a wireless cable mouse and keyboard

Asked 2 years ago by Anonymous.

• A:Answer Hello, Thanks for posting this question. This monitor model, C27G2 does not have USB ports. Please reach out to our support team at: https://aoc.com/us/support or by phone 888- 838-6388 (M-F, 09:00-17:00 PST) if you have any other questions or need further assistance.

  Answered 2 years ago by AOC Support

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Q: QuestionI have my ps5 connected with only the hdmi cable and there is no sound at all and doesn’t show any volume settings on monitor

Asked 2 years ago by Anonymous.

• A:Answer There are no speakers on the monitor, so the only audio you will get is through headphones attached to the controller.

  Answered 2 years ago by MasonVerified Purchase

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