A:AnswerI'LL TELL YOU A LITTLE ABOUT MY FIRST SHOPPING EXPERIENCE IN THE STORE. I PURCHASED THE PRODUCT (I PAD) AS A BIRTHDAY GIFT FOR MY 8 YEAR OLD SON ON NOVEMBER 5, 2023, WITH DELIVERY SCHEDULED FOR NOVEMBER 8, 2023. SO UNTIL HERE, ONLY PRAISES FOR THE COMPANY, BUT WHEN I RECEIVED THE IPAD, WAS IN A CARDBOARD PACKAGING AND PACKED IN BUBBLE PLASTIC, THE ORIGINAL PRODUCT BOX WAS NOT SENT WITH THE EQUIPMENT AND NOR WAS THE INSTRUCTION MANUAL FOR IT. I BELIEVE THAT THE POWER CORD IS NOT ORIGINAL, AS IT COMES IN BLACK. WHEN MY SON SAW HIS BIRTHDAY PRESENT IN THAT SITUATION, INSTEAD OF SMILING AND THANKING, HE STARTED CRYING DUE TO THE CONDITION OF THE PACKAGING. I DO NOT INTEND TO RETURN THE PRODUCT AS IT DOES NOT PRESENT MARKS OF USE AND MY SON HAS ALREADY ADAPTED TO IT. HOWEVER, I DO NOT INTEND TO BUY ANYTHING FROM THIS STORE. GRATEFUL
