A:Answer Don’t have them do it. Just make a Timemachine backup and do it yourself. If you have a portable HD, which I must highly recommend, or even a large capacity SD card these days, you can make a time machine backup. When you power up the new one, the computer will ask you at the right time to plug in your portable HD and simply transfer EVERYTHING over to the new computer. If you have a larger drive than the new one, then you can just choose which apps Not to load on the new one.