Questions & Answers

Name: ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black
Brand: ARRIS
SKU: 6290772
Price: 84.99 USD
Rating: 4.5 (2303 reviews)

ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black

Model:: SBG10; |
SKU:: 6290772

User rating, 4.5 out of 5 stars with 2303 reviews.

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QuestionWill this work with Verizon DSL (not FIOS)
Asked 5 years ago by cathy.
- Answer No, this device is not compatible to work with Verizon's Fios' internet services
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question
Questionis this a dsl modem?
Asked 5 years ago by chill55.
- Answer No, it is not a DSL modem, it is a cable modem compatible to work only with cable internet services
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question
QuestionDoes this work with VPN?
Asked 5 years ago by Kelsey.
- Answer SBG10 provides support for VPN passthrough functionality for the 3 indicated protocols: - PPTP, L2TP and IPsec
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question
QuestionCan this go up to 1gig? l'm not that technical so I also want to know if the dual-band router cable modem also means a wife cable modem? thanks for the help
Asked 5 years ago by mel.
- Answer SBG10 is a 2 in 1 combo product (has both modem and wifi router) but is not compatible with gigabit speed internet services. It is compatible to work with speed tiers of upto 300 Mbps
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question
QuestionI want to make sure this will work with Pionner Internet service in suburbs of Oklahoma city for my new house. I know AC 1600 work for Comcast. Thank you
Asked 5 years ago by JayG.
- Answer This device is not listed on Pioneer internet's website as an approved device with their service. Please call them to verify the compatibility
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question
QuestionWill the arris surbboard dual band router work with WAVE internet, 100mbps?
Asked 5 years ago by Anonymous.
- Answer Yes this device is compatible to work with Wave's internet service
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question
QuestionIs this compatible with Optimum (Cablevision)?
Asked 5 years ago by dank.
- Answer Yes is compatible with cable vision all you have to do call them and give them the information of the router or modem
  Answered 5 years ago by bulleton
  Answer this question
QuestionWill this work with Mediacom?
Asked 5 years ago by DWF.
- Answer Yes this device is compatible to work with mediacom's service
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question
QuestionIs this compatible with AT&T?
Asked 5 years ago by Gary.
- Answer No, this device is not compatible to work with AT&T's services
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question
QuestionCan be used with ATT Fiber Optics ? And cellphone calls through Wifi.?
Asked 5 years ago by B52mechanic.
- Answer No, this device is not compatible to work with ATT's services. SBG10 is compatible to work only with cable internet subscription
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question
QuestionIs this compatible with Access Media 3?
Asked 5 years ago by VT.
- Answer This device is not listed on Access Media 3's website as an approved device with its service. Please call them to verify the compatibility
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question
QuestionIs this compatible with frontier communications
Asked 5 years ago by Kathy.
- Answer No, this device is not compatible to work with Frontier's internet services. It would work only with a cable internet subscription. It won't work with Fios, DSL or satellite internet services
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question
Questionis this work with at&t internet service
Asked 5 years ago by Anonymous.
- Answer Yes
  Answered 5 years ago by Maguns
  Answer this question
QuestionWhat is the sqrt reach for this product?
Asked 5 years ago by Anonymous.
- Answer The Wi-Fi range is subjective based on construction materials and other environmental factors, it should meet the needs of a home under 2000 sq ft if it is centrally located.
  Answered 5 years ago by ARRIS SURFboard Team
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QuestionIs this compatible with Mediacom?
Asked 5 years ago by Anonymous.
- Answer Yes this device is compatible with Mediacom's services
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question
Questionwill this work with xfinity?
Asked 5 years ago by seadog.
- Answer Yes, this device is compatible to work with Xfinity's services for speed tiers of upto 300 Mbps
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question
QuestionWill this device work with Northland Internet Service? Do you need a router in addition to this device to have WiFi in the house?
Asked 5 years ago by NorthlandC.
- Answer This is compatible with Xfinity but according to their site... it may limit you to 392 MBps, not sure if that's via Ethernet or WiFi though. https://www.xfinity.com/support/devices/#details
  Answered 4 years ago by Rahul
  Answer this question
QuestionComcast customer here ,,, have been using since 7/25/2020 but TV keeps kicking in and out, freezing. have 600 speed internet. Should we go further up on speed? Have FireStick.a
Asked 5 years ago by MzMillie.
- Answer I would contact Comcast about that. Good luck with that...
  Answered 5 years ago by Jeffr
  Answer this question
QuestionI see that signal strength is not listed in the specifications. How do I compare signal strength of different routers? When I use an App to measure signal strength of my existing wifi routers, xfinity and CenturyLink, I see 2 numbers, a percent and decib
Asked 5 years ago by Anonymous.
- Answer You can measure the signal strength of the connected devices from the web interface of the SBG10 devices. Simply log into the web manager and navigate to the connected devices section to view the signal strength
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question
Questionwill this AC1600 support xfinity voice activated remotes ?
Asked 5 years ago by bucmonkey.
- Answer this device does not have VOIP ports so it won't provide support for Xfinity voice service
  Answered 5 years ago by ARRIS SURFboard Team
  Answer this question

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Questions & Answers

ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black

Q: QuestionWill this work with Verizon DSL (not FIOS)

Q: Questionis this a dsl modem?

Q: QuestionDoes this work with VPN?

Q: QuestionCan this go up to 1gig? l'm not that technical so I also want to know if the dual-band router cable modem also means a wife cable modem? thanks for the help

Q: QuestionI want to make sure this will work with Pionner Internet service in suburbs of Oklahoma city for my new house. I know AC 1600 work for Comcast. Thank you

Q: QuestionWill the arris surbboard dual band router work with WAVE internet, 100mbps?

Q: QuestionIs this compatible with Optimum (Cablevision)?

Q: QuestionWill this work with Mediacom?

Q: QuestionIs this compatible with AT&T?

Q: QuestionCan be used with ATT Fiber Optics ? And cellphone calls through Wifi.?

Q: QuestionIs this compatible with Access Media 3?

Q: QuestionIs this compatible with frontier communications

Q: Questionis this work with at&t internet service

Q: QuestionWhat is the sqrt reach for this product?

Q: QuestionIs this compatible with Mediacom?

Q: Questionwill this work with xfinity?

Q: QuestionWill this device work with Northland Internet Service? Do you need a router in addition to this device to have WiFi in the house?

Q: QuestionComcast customer here ,,, have been using since 7/25/2020 but TV keeps kicking in and out, freezing. have 600 speed internet. Should we go further up on speed? Have FireStick.a

Q: QuestionI see that signal strength is not listed in the specifications. How do I compare signal strength of different routers? When I use an App to measure signal strength of my existing wifi routers, xfinity and CenturyLink, I see 2 numbers, a percent and decib

Q: Questionwill this AC1600 support xfinity voice activated remotes ?

Most-viewed items

QuestionWill this work with Verizon DSL (not FIOS)

Questionis this a dsl modem?

QuestionDoes this work with VPN?

QuestionCan this go up to 1gig? l'm not that technical so I also want to know if the dual-band router cable modem also means a wife cable modem? thanks for the help

QuestionI want to make sure this will work with Pionner Internet service in suburbs of Oklahoma city for my new house. I know AC 1600 work for Comcast. Thank you

QuestionWill the arris surbboard dual band router work with WAVE internet, 100mbps?

QuestionIs this compatible with Optimum (Cablevision)?

QuestionWill this work with Mediacom?

QuestionIs this compatible with AT&T?

QuestionCan be used with ATT Fiber Optics ? And cellphone calls through Wifi.?

QuestionIs this compatible with Access Media 3?

QuestionIs this compatible with frontier communications

Questionis this work with at&t internet service

QuestionWhat is the sqrt reach for this product?

QuestionIs this compatible with Mediacom?

Questionwill this work with xfinity?

QuestionWill this device work with Northland Internet Service? Do you need a router in addition to this device to have WiFi in the house?

QuestionComcast customer here ,,, have been using since 7/25/2020 but TV keeps kicking in and out, freezing. have 600 speed internet. Should we go further up on speed? Have FireStick.a

QuestionI see that signal strength is not listed in the specifications. How do I compare signal strength of different routers? When I use an App to measure signal strength of my existing wifi routers, xfinity and CenturyLink, I see 2 numbers, a percent and decib

Questionwill this AC1600 support xfinity voice activated remotes ?