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Name: ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
Brand: ARRIS
SKU: 6480359
Price: 258.99 USD
Availability: InStock
Rating: 3.9 (651 reviews)

ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

Model:: G36; |
SKU:: 6480359

User rating, 3.9 out of 5 stars with 651 reviews.

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QuestionDoes this WiFi router have a WiFi scheduler that works? The Nighthawks have a scheduler but it doesn't work.
Asked 1 day ago by Scheduling.
- Answer The SURFboard G36 does include a functional Wi‑Fi scheduler, but it's implemented as part of the Parental Controls in the Surfboard Central mobile app (iOS/Android), rather than a traditional "Wi-Fi on/off" scheduler you might find in standalone routers.
  Answered 10 hours ago by ARRIS SURFboard Team
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QuestionWill this work with my eero 7
Asked 3 weeks ago by Anonymous.
- Answer The SURFboard G36 works with Eero 7 routers, but you’ll need to prevent double NAT and interference. You can do this in one of two ways: 1. Enable Bridge Mode on the G36 and let Eero handle routing. 2. Set Eero to Access Point mode and keep the G36 as your main router.
  Answered 3 weeks ago by ARRIS SURFboard Team
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QuestionIs this compatible with landline
Asked 1 month ago by Sassy.
- Answer The SURFboard G36 is a DOCSIS 3.1 cable modem and Wi-Fi 6 router designed for high-speed internet connectivity, but it does not support voice phone service.
  Answered 1 month ago by ARRIS SURFboard Team
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Questiondoes this router support Xfinity phone service
Asked 1 month ago by mike.
- Answer The SURFboard G36 is a DOCSIS 3.1 cable modem and Wi-Fi 6 router designed for high-speed internet connectivity, but it does not support voice phone service. The modem/router combo that supports voice services is labeled as digital voice support, also known as eMTA (Embedded Multimedia Terminal Adapter).
  Answered 1 month ago by ARRIS SURFboard Team
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Questiondoes this support xfinity phone service
Asked 1 month ago by Joe.
- Answer The SURFboard G36 is a DOCSIS 3.1 cable modem and Wi-Fi 6 router designed for high-speed internet connectivity, but it does not support voice phone service. The modem/router combo that supports voice services is labeled as digital voice support, also known as eMTA (Embedded Multimedia Terminal Adapter).
  Answered 1 month ago by ARRIS SURFboard Team
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Questionis this compatible with voice i.e. phone service voip
Asked 2 months ago by ken.
- Answer The SURFboard G36 is a DOCSIS 3.1 cable modem and Wi-Fi 6 router designed for high-speed internet connectivity, but it does not support voice phone service. You'd need a model that explicitly includes digital voice support, often labeled as eMTA (Embedded Multimedia Terminal Adapter). These are typically used for VoIP services provided by cable companies.
  Answered 2 months ago by ARRIS SURFboard Team
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Questionwindows 11 compatible?
Asked 3 months ago by frank.
- Answer Yes, the SURFboard G36 is compatible with Windows 11. It connects to your Windows 11 PC via Ethernet or Wi-Fi.
  Answered 3 months ago by ARRIS SURFboard Team
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QuestionWhat is the maximum modem speed for the Arris Surfboard G54 model? I need a modem capable of at least 1Gbps.
Asked 4 months ago by JES234.
- Answer The SURFboard G54 is compatible with major U.S. cable providers like Xfinity, Spectrum, and Cox, and is designed to support multi-gigabit internet plans. We recommend contacting your cable provider to confirm compatibility with your specific internet service plan.
  Answered 3 months ago by ARRIS SURFboard Team
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QuestionHow many concurrent devices can be connected at one time with this?
Asked 5 months ago by lfields.
- Answer We've had 3 tvs and all our phones connected with no issues.
  Answered 4 months ago by JacquelineA
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QuestionDoes this device include parental controls?
Asked 6 months ago by Anonymous.
- Answer The G36 includes Parental Controls feature.
  Answered 6 months ago by ARRIS SURFboard Team
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QuestionWhat's the max speed for wifi?
Asked 7 months ago by Tom.
- Answer The G36 features integrated WiFi 6 technology, supporting combined data speeds of up to 3.0 Gbps across 2.4 GHz and 5 GHz bands.
  Answered 7 months ago by ARRIS SURFboard Team
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QuestionWhat is the WI FI range of this product?
Asked 7 months ago by JC.
- Answer The G36 supports Wi-Fi coverage of up to 2,500 square feet under optimal conditions, ensuring seamless connectivity throughout medium to large homes.
  Answered 7 months ago by ARRIS SURFboard Team
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Questionwhere are the username and password located?
Asked 7 months ago by Anonymous.
- Answer The G36 admin username is "admin" and the admin password is created when you first access the web manager. The default Wi-Fi name and password are printed on the sticker labels. The labels are located on the quick start guide and on the G36 unit.
  Answered 7 months ago by ARRIS SURFboard Team
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QuestionDoes this work with AT&T DSL Internet?
Asked 8 months ago by Pat.
- Answer The G36 is intended for major Cable Internet Providers. You can configure it into a Wi-Fi router for DSL Internet service . The 2.5G Ethernet port will become the WAN port and connects to the DSL modem.
  Answered 7 months ago by ARRIS SURFboard Team
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QuestionDoes this product replace a mediacom/xfinity router/modem?
Asked 11 months ago by comppkid.
- Answer The G36 work with Mediacom and Xfinity Internet service but does not work with their Voice service.
  Answered 11 months ago by ARRIS SURFboard Team
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QuestionCan I choose the name and password for this modem?
Asked 1 year ago by Barb.
- Answer You can set the admin and the Wi-Fi name and password with the Web Manager using an Internet browser or with the SURFboard Central app.
  Answered 1 year ago by ARRIS SURFboard Team
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QuestionDo I need any cable company connected to this item. I want to get rid of my cable company completely
Asked 1 year ago by Kozmo.
- Answer The G36 is a cable modem with built-in Wi-Fi router and requires cable internet service for Internet access.
  Answered 1 year ago by ARRIS SURFboard Team
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QuestionIs this compatible with fiber optic internet Verizon or Frontier?
Asked 1 year ago by Anonymous.
- Answer The G36 is intended for major Cable Internet Providers. You can configure it into a Wi-Fi router for Fiber or DSL Internet service . The 2.5G Ethernet port will become the WAN port and connects to the Fiber ONT device.
  Answered 1 year ago by ARRIS SURFboard Team
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QuestionDoes this router have Quality of Service (QOS) features? For instance, if I wanted to prioritize gaming network traffic over all other traffic, could I set the router to do so?
Asked 1 year ago by ClubCrackerMan.
- Answer The G36 QoS supports network prioritization, not client device prioritization.
  Answered 1 year ago by ARRIS SURFboard Team
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QuestionIs it compatible with Astound Grande?
Asked 1 year ago by Jean.
- Answer Astound allows DOCSIS 3.1 modems on their speed tiers up to 1000 Mbps.
  Answered 1 year ago by ARRIS SURFboard Team
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Showing 21-40 of 107 questions

Questions & Answers

ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

Q: QuestionDoes this WiFi router have a WiFi scheduler that works? The Nighthawks have a scheduler but it doesn't work.

Q: QuestionWill this work with my eero 7

Q: QuestionIs this compatible with landline

Q: Questiondoes this router support Xfinity phone service

Q: Questiondoes this support xfinity phone service

Q: Questionis this compatible with voice i.e. phone service voip

Q: Questionwindows 11 compatible?

Q: QuestionWhat is the maximum modem speed for the Arris Surfboard G54 model? I need a modem capable of at least 1Gbps.

Q: QuestionHow many concurrent devices can be connected at one time with this?

Q: QuestionDoes this device include parental controls?

Q: QuestionWhat's the max speed for wifi?

Q: QuestionWhat is the WI FI range of this product?

Q: Questionwhere are the username and password located?

Q: QuestionDoes this work with AT&T DSL Internet?

Q: QuestionDoes this product replace a mediacom/xfinity router/modem?

Q: QuestionCan I choose the name and password for this modem?

Q: QuestionDo I need any cable company connected to this item. I want to get rid of my cable company completely

Q: QuestionIs this compatible with fiber optic internet Verizon or Frontier?

Q: QuestionDoes this router have Quality of Service (QOS) features? For instance, if I wanted to prioritize gaming network traffic over all other traffic, could I set the router to do so?

Q: QuestionIs it compatible with Astound Grande?

Most-viewed items

QuestionDoes this WiFi router have a WiFi scheduler that works? The Nighthawks have a scheduler but it doesn't work.

QuestionWill this work with my eero 7

QuestionIs this compatible with landline

Questiondoes this router support Xfinity phone service

Questiondoes this support xfinity phone service

Questionis this compatible with voice i.e. phone service voip

Questionwindows 11 compatible?

QuestionWhat is the maximum modem speed for the Arris Surfboard G54 model? I need a modem capable of at least 1Gbps.

QuestionHow many concurrent devices can be connected at one time with this?

QuestionDoes this device include parental controls?

QuestionWhat's the max speed for wifi?

QuestionWhat is the WI FI range of this product?

Questionwhere are the username and password located?

QuestionDoes this work with AT&T DSL Internet?

QuestionDoes this product replace a mediacom/xfinity router/modem?

QuestionCan I choose the name and password for this modem?

QuestionDo I need any cable company connected to this item. I want to get rid of my cable company completely

QuestionIs this compatible with fiber optic internet Verizon or Frontier?

QuestionDoes this router have Quality of Service (QOS) features? For instance, if I wanted to prioritize gaming network traffic over all other traffic, could I set the router to do so?

QuestionIs it compatible with Astound Grande?