Questions & Answers

Name: Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
Brand: Astro Gaming
SKU: 6423475
Price: 89.99 USD
Availability: InStock
Rating: 4.5 (825 reviews)

Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue

Model:: 939-001876; |
SKU:: 6423475

User rating, 4.5 out of 5 stars with 825 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 1-20 of 29 questions

Ask a Question

QuestionDoes everything come in the box for it to work correctly with the ps5 or do i need the purchase the hdmi adapter on astro website that is sold separately?
Asked 5 years ago by DemontreR.
- Answer No, it is powered by USB which means it comes with everything you need in the box already for it to work on the PS5!
  Answered 5 years ago by SirGalahad
  Answer this question
QuestionDo you need to update the headset when you get it in order to use it
Asked 5 years ago by Shhdhahja.
- Answer no. however if you plan on using the Astro command center program then you may need to update the firmware for that program and the headset. So simply put out of the box its ready to go. Just plug and play.
  Answered 5 years ago by Crasher
  Answer this question
QuestionDo these provide surround sound? I couldn’t find anything regarding that
Asked 5 years ago by Rosales17.
- Answer No surround sound with these.
  Answered 5 years ago by Hackcell
  Answer this question
QuestionWill these support 3D audio as well or will they not support it?
Asked 5 years ago by Ed.
- Answer If you're asking this question in regards to playing FPS games or getting a better sound of your environment. The answer is yes, I play MW with this and I can hear footsteps at max volume from a couple of feet away in any direction, above, and below me.
  Answered 5 years ago by PseudoB
  Answer this question
QuestionDo these work with Xbox series S?
Asked 1 week ago by ShakeNBake.
- Answer Yes, the Xbox version of the A20 Gen 2 is compatible with the Xbox Series S.
  Answered 1 week ago by Logitech
  Answer this question
QuestionIf I'm wearing headset can I let others in room hear
Asked 10 months ago by Tess.
- Answer Not at the same time but if you change your output audio setting then the sound can just play from your speakers for the time and then you can switch it back
  Answered 7 months ago by DonaldM
  Answer this question
QuestionWill these work with my Chromebook?
Asked 1 year ago by LouLou.
- Answer Astro A20 is not compatible with Chromebook, check out the below link for more information. https://www.logitechg.com/products/gaming-audio/a20-gen-2.939-001876.html?srsltid=AfmBOorqpEEOJByJNkNO6YuhQ19HyzEnfIy8wYa5zdWMNttHyFqWd3ye
  Answered 1 year ago by Logitech
  Answer this question
QuestionIf the usb was lost can it be replaced with a née if so how ?
Asked 2 years ago by Smarie.
- Answer They do sell replacement dongles if you happen to lose it.
  Answered 2 years ago by TyWilson
  Answer this question
QuestionWhy doesn't the mic work. It does sometimes, but alot of times it doesn't register. I can hear everything, but can't communicate. How is this not a waste of money?
Asked 4 years ago by Why.
- Answer That happens to me sometimes. Just unplugging the usb dongle fixes it everytime for me.
  Answered 4 years ago by Frank
  Answer this question
QuestionDoes it connect out of the box to Xbox one x
Asked 4 years ago by Boxguy1.
- Answer Yes
  Answered 4 years ago by Trike
  Answer this question
QuestionI have a PS5. I can hear other players but I can’t talk to them. Why?
Asked 4 years ago by Sokem.
- Answer You probably need to lower your mic threshold.
  Answered 4 years ago by Robbievengence
  Answer this question
QuestionAre the headset adjustable?
Asked 4 years ago by Co.
- Answer Very much so
  Answered 4 years ago by Robbievengence
  Answer this question
QuestionDoes it beep for no reason at all or when you mute and unmute it?
Asked 4 years ago by Heartgrave.
- Answer Only when mute and unmute is applied
  Answered 4 years ago by Tywan81
  Answer this question
QuestionDo you have to use the charging cable that comes with it or can you use another charging cable that has the same tip. If someone answers this, it would help A LOT.
Asked 4 years ago by Blank.
- Answer You may use the same cable but it comes with one in boxing I suggest using it
  Answered 4 years ago by Tywan81
  Answer this question
QuestionWhat does a flashing amber light mean when headset is plugged into a laptop?
Asked 4 years ago by Bireeto.
- Answer You have to set it to pc mode by pressing the button on the dongle.
  Answered 4 years ago by Robbievengence
  Answer this question
QuestionDoes anyone else have a problem with the mic making you sound like crap to other players? Is there a fix for it ? They are brand new.
Asked 4 years ago by Philmag3.
- Answer We haven’t had that problem sounds like it has a short in the shaft of the mic maybe return for another you might just have a defective pair
  Answered 4 years ago by Tywan81
  Answer this question
Questionhow many times/minutes do i have to charge it
Asked 5 years ago by dylan.
- Answer I charge it every three days
  Answered 4 years ago by Trike
  Answer this question
QuestionWhen I buy this, will I have to plug it into the audio port at any time?
Asked 5 years ago by Lucas.
- Answer It comes with a small usb stick ( like a mini usb drive) that you stick into any of the ports on your playstation 4. When I plugged mine in the day I got it, it connected with the headphones right away.
  Answered 4 years ago by dsaltmarsh
  Answer this question
QuestionWhy does it say preorder if it came out already and what’s the release date
Asked 5 years ago by Kordel.
- Answer Has nothing to do with the headset. I bought it at Best Buy
  Answered 4 years ago by Trike
  Answer this question
QuestionWill this headset have 3D audio capability?
Asked 5 years ago by Jayson.
- Answer Yes
  Answered 4 years ago by Tywan81
  Answer this question

Showing 1-20 of 29 questions

Top Rated

SteelSeries - Arctis Nova 5X Wireless Gaming Headset for Xbox Series X|S, Xbox One - Black

User rating, 4.5 out of 5 stars with 181 reviews.

Your price for this item is $101.99
The comparable value for this item is $149.99
RIG - 800 Pro HX Wireless Gaming Headset for Xbox - Black

User rating, 4.4 out of 5 stars with 758 reviews.

Your price for this item is $99.99
The comparable value for this item is $164.99
HyperX - Cloud Stinger 2 Wired Gaming Headset for PS5 and PS4 - White

User rating, 4.7 out of 5 stars with 93 reviews.

Your price for this item is $29.99
The comparable value for this item is $49.99
Logitech - Astro A50 X McLaren Edition LIGHTSPEED Wireless Gaming Headset + Base Station with PLAYSYNC for PS5, Xbox, Switch, PC - Orange

User rating, 4.6 out of 5 stars with 971 reviews.

Your price for this item is $429.99
SteelSeries - Arctis Nova Elite Wireless Multi Gaming Headset for PC,PS5, Xbox one and Series S/X, Switch, Switch 2 - Black

User rating, 4.8 out of 5 stars with 113 reviews.

Your price for this item is $599.99
Logitech - Astro A20 X LIGHTSPEED Wireless Gaming Headset with 2-system PLAYSYNC for PS5, Xbox Series X|S, Nintendo Switch, PC - Black

User rating, 4.7 out of 5 stars with 45 reviews.

Your price for this item is $149.99
The comparable value for this item is $179.99
SteelSeries - Arctis Nova 7P Wireless Gaming Headset for PS5, PS4 - White

User rating, 4.5 out of 5 stars with 812 reviews.

Your price for this item is $161.99
The comparable value for this item is $199.99
Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Xbox Series X|S, Xbox One, Windows, Mac OS - White/Green

User rating, 4.5 out of 5 stars with 1067 reviews.

Your price for this item is $89.99
The comparable value for this item is $139.99
SteelSeries - Arctis Nova Pro Wireless Multi Gaming Headset for Xbox Series X|S, Xbox One - Black

User rating, 4.6 out of 5 stars with 1585 reviews.

Your price for this item is $309.99
The comparable value for this item is $379.99
RIG - R5 SPEAR PRO HS Wired Over-The -Ear Gaming Headset for Playstation 4 & Playstation 5 - Black

User rating, 4.5 out of 5 stars with 41 reviews.

Your price for this item is $69.99
Microsoft - Xbox Stereo Headset for Xbox Series X|S, Xbox One, and Windows - Black

User rating, 4.5 out of 5 stars with 826 reviews.

Your price for this item is $59.99
Turtle Beach - Airlite Fit Wired Over-Ear Gaming Headset for Nintendo Switch, Nintendo Switch Lite & Nintendo Switch - OLED Model - Ghost Purple

User rating, 5 out of 5 stars with 2 reviews.

Your price for this item is $19.99
The comparable value for this item is $27.99
HyperX - CloudX Stinger Core Wireless Gaming Headset for Xbox X|S and Xbox One - Black/Green

User rating, 4.7 out of 5 stars with 91 reviews.

Your price for this item is $74.99
The comparable value for this item is $99.99
SteelSeries - Arctis Nova 5P Wireless Gaming Headset for PS5, PS4 - Black

User rating, 4.7 out of 5 stars with 103 reviews.

Your price for this item is $149.99
HyperX - CloudX Stinger 2 Wired Gaming Headset for Xbox - White

User rating, 4.7 out of 5 stars with 70 reviews.

Your price for this item is $29.99
The comparable value for this item is $49.99
SteelSeries - Arctis Nova 7X Wireless Gaming Headset for Xbox Series X|S, Xbox One - White

User rating, 4.5 out of 5 stars with 1216 reviews.

Your price for this item is $252.21
Turtle Beach - Atlas 200 Wired Over-Ear Gaming Headset for PlayStation 5 & PlayStation 4 - White

User rating, 4.4 out of 5 stars with 31 reviews.

Your price for this item is $59.99
Turtle Beach - Airlite Fit Wired Over-Ear Gaming Headset for Nintendo Switch 2, Nintendo Switch, Switch Lite & Switch - OLED Model - Charcoal Black

User rating, 5 out of 5 stars with 2 reviews.

Your price for this item is $27.99
HyperX - Cloud Stinger 2 Core Wired Gaming Headset for PS4 and PS5 - Black

User rating, 4.5 out of 5 stars with 11 reviews.

Your price for this item is $29.99
The comparable value for this item is $39.99
Razer - BlackShark V2 Pro Wireless Over-the-Ear Gaming Headset for PS5 - White

User rating, 4.6 out of 5 stars with 135 reviews.

Your price for this item is $199.99

Questions & Answers

Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue

Q: QuestionDoes everything come in the box for it to work correctly with the ps5 or do i need the purchase the hdmi adapter on astro website that is sold separately?

Q: QuestionDo you need to update the headset when you get it in order to use it

Q: QuestionDo these provide surround sound? I couldn’t find anything regarding that

Q: QuestionWill these support 3D audio as well or will they not support it?

Q: QuestionDo these work with Xbox series S?

Q: QuestionIf I'm wearing headset can I let others in room hear

Q: QuestionWill these work with my Chromebook?

Q: QuestionIf the usb was lost can it be replaced with a née if so how ?

Q: QuestionWhy doesn't the mic work. It does sometimes, but alot of times it doesn't register. I can hear everything, but can't communicate. How is this not a waste of money?

Q: QuestionDoes it connect out of the box to Xbox one x

Q: QuestionI have a PS5. I can hear other players but I can’t talk to them. Why?

Q: QuestionAre the headset adjustable?

Q: QuestionDoes it beep for no reason at all or when you mute and unmute it?

Q: QuestionDo you have to use the charging cable that comes with it or can you use another charging cable that has the same tip. If someone answers this, it would help A LOT.

Q: QuestionWhat does a flashing amber light mean when headset is plugged into a laptop?

Q: QuestionDoes anyone else have a problem with the mic making you sound like crap to other players? Is there a fix for it ? They are brand new.

Q: Questionhow many times/minutes do i have to charge it

Q: QuestionWhen I buy this, will I have to plug it into the audio port at any time?

Q: QuestionWhy does it say preorder if it came out already and what’s the release date

Q: QuestionWill this headset have 3D audio capability?

Top Rated

QuestionDoes everything come in the box for it to work correctly with the ps5 or do i need the purchase the hdmi adapter on astro website that is sold separately?

QuestionDo you need to update the headset when you get it in order to use it

QuestionDo these provide surround sound? I couldn’t find anything regarding that

QuestionWill these support 3D audio as well or will they not support it?

QuestionDo these work with Xbox series S?

QuestionIf I'm wearing headset can I let others in room hear

QuestionWill these work with my Chromebook?

QuestionIf the usb was lost can it be replaced with a née if so how ?

QuestionWhy doesn't the mic work. It does sometimes, but alot of times it doesn't register. I can hear everything, but can't communicate. How is this not a waste of money?

QuestionDoes it connect out of the box to Xbox one x

QuestionI have a PS5. I can hear other players but I can’t talk to them. Why?

QuestionAre the headset adjustable?

QuestionDoes it beep for no reason at all or when you mute and unmute it?

QuestionDo you have to use the charging cable that comes with it or can you use another charging cable that has the same tip. If someone answers this, it would help A LOT.

QuestionWhat does a flashing amber light mean when headset is plugged into a laptop?

QuestionDoes anyone else have a problem with the mic making you sound like crap to other players? Is there a fix for it ? They are brand new.

Questionhow many times/minutes do i have to charge it

QuestionWhen I buy this, will I have to plug it into the audio port at any time?

QuestionWhy does it say preorder if it came out already and what’s the release date

QuestionWill this headset have 3D audio capability?