Questions & Answers

Name: ASUS - 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive
Brand: ASUS
SKU: 6077500
Price: 510.99 USD
Rating: 4.1 (750 reviews)

ASUS - 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive

Model:: Q405UA-BI5T5; |
SKU:: 6077500

User rating, 4.1 out of 5 stars with 750 reviews.

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QuestionCan you have both HDD and SSD on this laptop?
Asked 6 years ago by ROBERT.
- Answer Yes, you can have both an m.2 SATA SSD and a traditional SATA HDD in this laptop, however you would have to remove the motherboard (probably voiding your warranty) to get to the empty m.2 SATA socket on the underside to add the SSD.
  Answered 6 years ago by Andrew
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QuestionBrand new out of box. Everything works fine except iTunes. Takes 10 min to start program up. Runs slow.Uninstalled and reinstalled multiple times. Double checked for right version. Googled the problem and they said to clean up computer but it’s brand new?
Asked 6 years ago by Anonymous.
- Answer I do understand your disappointment and the inconvenience if you are having difficulty running iTunes. In order to resolve the issue, please make sure cumulative WINDOWS Update were installed completely. Also, please verify if the correct iTune software version for WINDOWS 10 was installed successfully. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
  Answered 6 years ago by ASUS Answers
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Questioncan 970 evo m.2 250gb work with this labtop? The labtop won't detect the ssd for some reason.
Asked 6 years ago by upgrade.
- Answer Mine wouldn’t recognize the SSD upgrade either. It showed up in bios but would not boot. I resolved it by getting the intel Rapid technology drivers installed and no issues. Now it’s FAST!
  Answered 6 years ago by dannician
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QuestionIs this Laptop have international warranty? because i am buying it for my friend who is in India. Is there is a slot or option to add more graphic card capacity and Ram capacity?
Asked 6 years ago by Prabu.
- Answer This model does not have international warranty, also there is not slot to add graphics card capacity or RAM capacity, the memory is onboard.
  Answered 6 years ago by ASUS Answers
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QuestionWhat is the weight of the laptop? And does is come with an Intel Core i7?
Asked 7 years ago by Buglet.
- Answer Mine is i5 and supposed to be eighth generation i5. The description of the unit states that it is i5 as well.
  Answered 7 years ago by Birdie
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QuestionWhere do you find the Windows 10 product key for this laptop? I bought mine and plan to upgrade to SSD and do a fresh install because I find the HDD of this laptop pretty slow.
Asked 7 years ago by Jaune.
- Answer I would recommend not performing a fresh install. Many of the new SSD manufacturers provide software that will allow you to clone your existing drive. After that, just swap it out. If the SSD you are looking at does not have the software, you can also purchase a kit that includes the usb cable to connect to the SATA drive and a CD with the cloning software.
  Answered 7 years ago by Sully
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QuestionDoes the laptop have an m.2 port? If so, does the m.2 support SATA only or also NVMe/PCIe? If the latter, does it have access to 2 or 4 PCIe lanes?
Asked 7 years ago by Drnex.
- Answer Yes, it does have a SATA M.2 port. It is very difficult to get to and requires full motherboard removal to access it for installation, but it is functional SATA M.2 port for expansion
  Answered 6 years ago by Anonymous
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QuestionCan this computer support the NVIDIA 1080 graphis card
Asked 7 years ago by Map.
- Answer You need to elaborate on what you’re asking. It has integrated uhd 620 graphics.
  Answered 7 years ago by Babysitter82
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QuestionCan an SSD be added to run dual drives?
Asked 8 years ago by G.
- Answer There's only room for one drive in this. You can replace the old drive with a SSD. It's the first thing I did after I bought it. It made all the difference.
  Answered 7 years ago by BuckeyeMike
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QuestionDoes it charge with a USB Type C charger?
Asked 7 years ago by Bob.
- Answer No it does not charge with a Type C charger. It is a small round one. I looked for a size but did not find any markings. I have attached two photos. Hope that helps. I have only had it a couple of weeks. My old one died while I was traveling and had to make a quick purchase. So far I am very happy with it. I wish it had and Ethernet port so I could connect at the office since my Wi-Fi in the office is not great. Other than that, great computer. Patch
  Answered 7 years ago by Heydude1968
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QuestionWas anyone able to install SSD into the M.2 slot? I have opened the laptop and took off the motherboard in order to access the M.2 slot. Installed a SATA SSD drive in it. But now it is not recognized in BIOS at all. Any idea why?
Asked 6 years ago by Sam.
- Answer Dear Asus, I'm the author of the question. May I know what specific requirements you refer to? I've installed a new WD M.2 SATA SSD drive. And it is not recognised in bios. I made sure to properly stick it into the M.2 slot which is on the rear side of the motherboard. Then I thought maybe this motherboard works only with PCIe drives and does not recognize SATA but yet there are reviews by customers specifically mentioning that it will work only with SATA M.2 drives... So, Im completely confused now. It took me an hour to disassembly the motherboard and get an access to that port so hope you can imagine my frustration... I cant just disassembly it one more time. Maybe I need to update or make some modifications in Bios in order to get this sata drive recognized? Currently its BIOS version is 306? Also, can you please specify the exact model of motherboard on this laptop?
  Answered 6 years ago by Expert
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QuestionDoes anyone know if BestBuy can repair broken laptops/computers because I currently have an Asus laptop,and my screen is cracked. It used to be touched screen until the screen broke,and I'm just wondering how much will it be to repair the screen.
Asked 7 years ago by Martinangel.
- Answer If you purchased the protection plan from Best Buy when you bought the Laptop, they should be able to take care of it for you. If you did not, I would still take in to see if the GeekSquad guys can at least order the parts. Depending on the price of the parts, it might be cheaper to purchase a new... unfortunately.
  Answered 7 years ago by CharlesA
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QuestionHow do you expand the memory to 16gb?
Asked 7 years ago by Fgo.
- Answer There is a DDR4 SODIMM slot for expansion, but the motherboard must be completely removed to properly install the DIMM. Once the motherboard is removed, there is access to the SODIMM slot on the backside.
  Answered 6 years ago by Anonymous
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QuestionFirst, I cannot locate a decent owner's manual. The asus website only provides a 2 page pdf. I want to connect a speaker through bluetooth but don't know how.
Asked 7 years ago by Nich.
- Answer It's pretty simple. Just go to the settings and look for devices, then why you want to do is add the speaker to the compute. But make sure that the speaker is also looking for the laptop as well. Then after that the devices should be paired up.
  Answered 7 years ago by Larry
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Showing 61-74 of 74 questions

Questions & Answers

ASUS - 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive

Q: QuestionCan you have both HDD and SSD on this laptop?

Q: QuestionBrand new out of box. Everything works fine except iTunes. Takes 10 min to start program up. Runs slow.Uninstalled and reinstalled multiple times. Double checked for right version. Googled the problem and they said to clean up computer but it’s brand new?

Q: Questioncan 970 evo m.2 250gb work with this labtop? The labtop won't detect the ssd for some reason.

Q: QuestionIs this Laptop have international warranty? because i am buying it for my friend who is in India. Is there is a slot or option to add more graphic card capacity and Ram capacity?

Q: QuestionWhat is the weight of the laptop? And does is come with an Intel Core i7?

Q: QuestionWhere do you find the Windows 10 product key for this laptop? I bought mine and plan to upgrade to SSD and do a fresh install because I find the HDD of this laptop pretty slow.

Q: QuestionDoes the laptop have an m.2 port? If so, does the m.2 support SATA only or also NVMe/PCIe? If the latter, does it have access to 2 or 4 PCIe lanes?

Q: QuestionCan this computer support the NVIDIA 1080 graphis card

Q: QuestionCan an SSD be added to run dual drives?

Q: QuestionDoes it charge with a USB Type C charger?

Q: QuestionWas anyone able to install SSD into the M.2 slot? I have opened the laptop and took off the motherboard in order to access the M.2 slot. Installed a SATA SSD drive in it. But now it is not recognized in BIOS at all. Any idea why?

Q: QuestionDoes anyone know if BestBuy can repair broken laptops/computers because I currently have an Asus laptop,and my screen is cracked. It used to be touched screen until the screen broke,and I'm just wondering how much will it be to repair the screen.

Q: QuestionHow do you expand the memory to 16gb?

Q: QuestionFirst, I cannot locate a decent owner's manual. The asus website only provides a 2 page pdf. I want to connect a speaker through bluetooth but don't know how.

QuestionCan you have both HDD and SSD on this laptop?

QuestionBrand new out of box. Everything works fine except iTunes. Takes 10 min to start program up. Runs slow.Uninstalled and reinstalled multiple times. Double checked for right version. Googled the problem and they said to clean up computer but it’s brand new?

Questioncan 970 evo m.2 250gb work with this labtop? The labtop won't detect the ssd for some reason.

QuestionIs this Laptop have international warranty? because i am buying it for my friend who is in India. Is there is a slot or option to add more graphic card capacity and Ram capacity?

QuestionWhat is the weight of the laptop? And does is come with an Intel Core i7?

QuestionWhere do you find the Windows 10 product key for this laptop? I bought mine and plan to upgrade to SSD and do a fresh install because I find the HDD of this laptop pretty slow.

QuestionDoes the laptop have an m.2 port? If so, does the m.2 support SATA only or also NVMe/PCIe? If the latter, does it have access to 2 or 4 PCIe lanes?

QuestionCan this computer support the NVIDIA 1080 graphis card

QuestionCan an SSD be added to run dual drives?

QuestionDoes it charge with a USB Type C charger?

QuestionWas anyone able to install SSD into the M.2 slot? I have opened the laptop and took off the motherboard in order to access the M.2 slot. Installed a SATA SSD drive in it. But now it is not recognized in BIOS at all. Any idea why?

QuestionDoes anyone know if BestBuy can repair broken laptops/computers because I currently have an Asus laptop,and my screen is cracked. It used to be touched screen until the screen broke,and I'm just wondering how much will it be to repair the screen.

QuestionHow do you expand the memory to 16gb?

QuestionFirst, I cannot locate a decent owner's manual. The asus website only provides a 2 page pdf. I want to connect a speaker through bluetooth but don't know how.