Questions & Answers

Name: ASUS - ROG Zephyrus 14” WQXGA 120Hz Gaming Laptop – AMD Ryzen 9– 16GB DDR5 Memory – AMD Radeon RX 6700S – 1TB PCIe 4.0 SSD - White
Brand: ASUS
SKU: 6494638
Price: 489.99 USD
Rating: 4.1 (1577 reviews)

ASUS - ROG Zephyrus 14” WQXGA 120Hz Gaming Laptop – AMD Ryzen 9– 16GB DDR5 Memory – AMD Radeon RX 6700S – 1TB PCIe 4.0 SSD - White

Model:: GA402RJ-G14.R96700; |
SKU:: 6494638

User rating, 4.1 out of 5 stars with 1577 reviews.

Highly rated by customers for:

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QuestionI will travel to US for business soon. If i buy this laptop, bring it back to Canada, and it's faulty or break within the 1 year mfg warranty period,will the mfg warranty be valid in Canada? Will i be able to submit a RMA claim in Canada on Asus portal?
Asked 2 years ago by Jeffrey.
- Answer Yes, the local warranty coverage for this laptop is valid in Canada.
  Answered 2 years ago by ASUS Answers
  Answer this question
QuestionDoes the local warranty work in Canada and at Canadian Bestbuy stores?
Asked 2 years ago by CanadaBuyer.
- Answer Yes, the local warranty is valid in Canada.
  Answered 2 years ago by ASUS Answers
  Answer this question
QuestionDoes this have an international warranty?
Asked 2 years ago by Omega.
- Answer No, it does not
  Answered 2 years ago by ASUS Answers
  Answer this question
Questionis there international warranty for this model number?
Asked 2 years ago by nimr0d.
- Answer NO
  Answered 2 years ago by manny
  Answer this question
QuestionDoes it come with a windows 11 key?
Asked 2 years ago by Jay.
- Answer It alresdy comes with windows 11 so you dont need to worry about the key or installation.
  Answered 2 years ago by Aaron
  Answer this question
QuestionDoes it have the 2 ssd slots
Asked 2 years ago by Sdavis.
- Answer For this model its one ssd slot
  Answered 2 years ago by ASUS Answers
  Answer this question
QuestionDoes this model have a dvd/cd player?
Asked 2 years ago by Ink.
- Answer No it does not have a cd/dvd drive
  Answered 2 years ago by dys757
  Answer this question
QuestionIs this device compatible with external GPUs?
Asked 2 years ago by Johnny.
- Answer out of the box it does not have Egpu support however you can update the bios to provide usb4 support in which case you can then use an egpu enclosure with this.
  Answered 2 years ago by manny
  Answer this question
QuestionDoes this laptop have enough storage to download overwatch 2?
Asked 2 years ago by Markj.
- Answer Yes ,it does
  Answered 2 years ago by ASUS Answers
  Answer this question
QuestionCan windows 11 run solitare?
Asked 2 years ago by anon.
- Answer Yes you can run solitare on Windows 11.
  Answered 2 years ago by ASUS Answers
  Answer this question
QuestionWhat desktop/ gaming tower, Will this pc gaming laptop specs be equivalent/ similar to?
Asked 2 years ago by Gar75.
- Answer I believe the graphics card in this is roughly equivalent to a low power desktop 3060. I got this laptop to replace my gaming desktop with a Titan XP and i5 9600k and I haven't been disappointed.
  Answered 2 years ago by Anonymous
  Answer this question
QuestionI won't be able to buy this laptop right now. Can anyone gues when will this laptop go on sale again ?
Asked 2 years ago by uk.
- Answer If you are unable to get it at our asus store you can check our resellers https://promos.asus.com/us/where_to_buy/
  Answered 2 years ago by ASUS Answers
  Answer this question
QuestionI saw a YouTube video this also come with 100W USB C travel charger on top of the main 240 W bulky one. Does this one from BestBuy has that 100W USB charger as well?
Asked 2 years ago by Kekara.
- Answer No, it only includes the 240W AC adapter.
  Answered 2 years ago by ASUS Answers
  Answer this question
QuestionIs there a black coloured version of this selling a the same price?
Asked 2 years ago by JerremyL.
- Answer No, it is only available in Moonlight White color at BestBuy.
  Answered 2 years ago by ASUS Answers
  Answer this question
QuestionWhy doesn't this laptop come with an international or global warranty as most of the new laptops come with international warranty?
Asked 2 years ago by Anonymous.
- Answer Since this specific laptop model number is localized in US, it only carries a local warranty coverage.
  Answered 2 years ago by ASUS Answers
  Answer this question
QuestionCan this be used as an external monitor? Say for a Nintendo switch
Asked 2 years ago by WhiskeyNative.
- Answer No. It doesn't permit being as an external display.
  Answered 2 years ago by theambig
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QuestionDoes this laptop have a fingerprint scanner?
Asked 2 years ago by RandomPerson.
- Answer No it doesn't have a fingerprint scanner, however the webcam does allow for windows hello.
  Answered 2 years ago by Muffnman
  Answer this question
QuestionDoes it come in black?
Asked 2 years ago by Bam.
- Answer No
  Answered 2 years ago by Anonymous
  Answer this question
QuestionIf I register this product would I be able to get international warranty?
Asked 2 years ago by Vedant.
- Answer no
  Answered 2 years ago by manny
  Answer this question
QuestionMy charger isn't working properly. when plugged in all the way, it won't charge. The only way it will charge is if the charger is slightly plugged in, but that results in the whole laptop running slowly. Any way to fix my charger or replace it?
Asked 2 years ago by Anonymous.
- Answer We recommend that you take it to the nearest BestBuy location for service, or replacement if the laptop is still within BestBuy's replacement window.
  Answered 2 years ago by ASUS Answers
  Answer this question

Showing 81-100 of 178 questions

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Questions & Answers

ASUS - ROG Zephyrus 14” WQXGA 120Hz Gaming Laptop – AMD Ryzen 9– 16GB DDR5 Memory – AMD Radeon RX 6700S – 1TB PCIe 4.0 SSD - White

Q: QuestionI will travel to US for business soon. If i buy this laptop, bring it back to Canada, and it's faulty or break within the 1 year mfg warranty period,will the mfg warranty be valid in Canada? Will i be able to submit a RMA claim in Canada on Asus portal?

Q: QuestionDoes the local warranty work in Canada and at Canadian Bestbuy stores?

Q: QuestionDoes this have an international warranty?

Q: Questionis there international warranty for this model number?

Q: QuestionDoes it come with a windows 11 key?

Q: QuestionDoes it have the 2 ssd slots

Q: QuestionDoes this model have a dvd/cd player?

Q: QuestionIs this device compatible with external GPUs?

Q: QuestionDoes this laptop have enough storage to download overwatch 2?

Q: QuestionCan windows 11 run solitare?

Q: QuestionWhat desktop/ gaming tower, Will this pc gaming laptop specs be equivalent/ similar to?

Q: QuestionI won't be able to buy this laptop right now. Can anyone gues when will this laptop go on sale again ?

Q: QuestionI saw a YouTube video this also come with 100W USB C travel charger on top of the main 240 W bulky one. Does this one from BestBuy has that 100W USB charger as well?

Q: QuestionIs there a black coloured version of this selling a the same price?

Q: QuestionWhy doesn't this laptop come with an international or global warranty as most of the new laptops come with international warranty?

Q: QuestionCan this be used as an external monitor? Say for a Nintendo switch

Q: QuestionDoes this laptop have a fingerprint scanner?

Q: QuestionDoes it come in black?

Q: QuestionIf I register this product would I be able to get international warranty?

Q: QuestionMy charger isn't working properly. when plugged in all the way, it won't charge. The only way it will charge is if the charger is slightly plugged in, but that results in the whole laptop running slowly. Any way to fix my charger or replace it?

Top Rated

QuestionI will travel to US for business soon. If i buy this laptop, bring it back to Canada, and it's faulty or break within the 1 year mfg warranty period,will the mfg warranty be valid in Canada? Will i be able to submit a RMA claim in Canada on Asus portal?

QuestionDoes the local warranty work in Canada and at Canadian Bestbuy stores?

QuestionDoes this have an international warranty?

Questionis there international warranty for this model number?

QuestionDoes it come with a windows 11 key?

QuestionDoes it have the 2 ssd slots

QuestionDoes this model have a dvd/cd player?

QuestionIs this device compatible with external GPUs?

QuestionDoes this laptop have enough storage to download overwatch 2?

QuestionCan windows 11 run solitare?

QuestionWhat desktop/ gaming tower, Will this pc gaming laptop specs be equivalent/ similar to?

QuestionI won't be able to buy this laptop right now. Can anyone gues when will this laptop go on sale again ?

QuestionI saw a YouTube video this also come with 100W USB C travel charger on top of the main 240 W bulky one. Does this one from BestBuy has that 100W USB charger as well?

QuestionIs there a black coloured version of this selling a the same price?

QuestionWhy doesn't this laptop come with an international or global warranty as most of the new laptops come with international warranty?

QuestionCan this be used as an external monitor? Say for a Nintendo switch

QuestionDoes this laptop have a fingerprint scanner?

QuestionDoes it come in black?

QuestionIf I register this product would I be able to get international warranty?

QuestionMy charger isn't working properly. when plugged in all the way, it won't charge. The only way it will charge is if the charger is slightly plugged in, but that results in the whole laptop running slowly. Any way to fix my charger or replace it?