Questions & Answers

Q: QuestionWhat is the processor model?

Asked 9 months ago by Anonymous.

• A:Answer This laptop model comes with an AMD Ryzen 9 270 processor.

  Answered 9 months ago by ASUS Answers

  
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Q: QuestionWhat is the maximum power the rtx 5060 variant of this laptop can supply the GPU?

Asked 9 months ago by cgiori.

• A:Answer The TGP(Total Graphics Power) for the GeForce RTX 5060 GPU is 90 Watts.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionProduct images show 'AMD Ryzen 9 270' & '2025 G14', but model GA403UM-G14.R9HX4 is documented with Ryzen 9 8945HS (XDNA2 NPU). No mobile Ryzen 9 270 exists. Is this a placeholder error? Confirm actual CPU to prevent mismatch returns.

Asked 9 months ago by ErikG.

• A:Answer This specific laptop model: GA403UM-G14.R9HX4 comes with an AMD Ryzen 9 270 processor.

  Answered 6 months ago by ASUS Answers

  
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Q: QuestionCan this model be upgraded to 32 GB of RAM?

Asked 10 months ago by Danon.

• A:Answer The ASUS GA403UM (ROG Zephyrus G14 2024) does not support RAM upgrades. It is available in configurations with either 16GB or 32GB of RAM, which is soldered to the motherboard. https://rog.asus.com/laptops/rog-zephyrus/rog-zephyrus-g14-2025/spec/

  Answered 10 months ago by ASUS Answers

  
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Q: QuestionDoes this laptop has spare expansion slot for RAM upgrade from 16 GB to 32 GB?

Asked 10 months ago by SM.

• A:Answer The ASUS GA403UM (ROG Zephyrus G14 2024) does not have a spare RAM expansion slot. It is available in configurations with either 16GB or 32GB of RAM, which is soldered to the motherboard.

  Answered 10 months ago by ASUS Answers

  
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Q: QuestionIn the Asus website I don’t see any model with only 16GB of RAM lime this, is it just an error? I don’t see listed here any model with 32 Gb and Rtx 5060.

Asked 10 months ago by AnonDan.

• A:Answer Yes, this laptop model: GA403UM-G14.R9HX4 comes with a 16GB RAM, not 32GB.

  Answered 10 months ago by ASUS Answers

  
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Q: QuestionWhen is this laptop going to be available in your stores

Asked 11 months ago by Tom.

• A:Answer Thank you for your inquiry. For details regarding sales promotions, discounts, or product availability, we recommend contacting Best Buy customer care at 1-888-237-8289.

  Answered 11 months ago by ASUS Answers

  
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Q: QuestionWhen will this become available?

Asked 11 months ago by Anonymous.

Q: QuestionIs there a 32 GB Ram version for the 5060 G14?

Asked 11 months ago by UTENG.

• A:Answer The ASUS GA403UM (ROG Zephyrus G14 2025) has a 32GB LPDDR5X 7500 RAM version. The GA403UM-QS046X and GA403UM-QS045X models come with 32GB LPDDR5X RAM and the NVIDIA GeForce RTX 5060 Laptop GPU. The RAM is soldered and cannot be upgraded. https://rog.asus.com/laptops/rog-zephyrus/rog-zephyrus-g14-2025/spec/

  Answered 11 months ago by ASUS Answers

  
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Q: QuestionDoes this have international warranty

Asked 7 months ago by john.

• A:Answer The ASUS GA403UM laptop purchased from Best Buy typically includes a 1-year warranty that is valid only within the United States. It does not come with international warranty coverage.

  Answered 7 months ago by ASUS Answers

  
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