Questions & Answers

Q: QuestionAre these phones G5 or G4? We have 3 plug-in phones for home that are G3, and they will become obsolete by Feb. 2022. Thank you.

Asked 4 years ago by Dee.

• A:Answer These phones are not cell phones, they are link-2-cell, meaning that through a Bluetooth connection you can answer up to two cell phones using the hand set instead of the actual cell phone, it works well for that. It has nothing to do with viewing data.

  Answered 4 years ago by AmazfitVerified Purchase

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Q: QuestionDoes this phone use Bluetooth (HFP) profile?

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 4 years ago by RobinVerified Purchase

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Q: QuestionHow can I purchase 3 more handsets for this model?

Asked 4 years ago by Anonymous.

• A:Answer The handsets are AT&T Model DL70010. But, they are very hard to find. Good luck.

  Answered 4 years ago by Anonymous

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Q: QuestionCan the answering machine be disabled? We already have voicemail set up with our phone service.

Asked 4 years ago by Kim.

• A:Answer Yes. Just skip that part.

  Answered 4 years ago by RobinVerified Purchase

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Q: QuestionDo all 3 handsets show when there is a message. We want the phone system to easily show on all phones when there is a message.

Asked 4 years ago by VTAY.

• A:Answer Yes, but only when connected to a phone jack. Not Bluetooth for Answering machine or Voicemail. Cell2jack will allow the Answering machine to work

  Answered 4 years ago by Rich

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Q: QuestionDoes this phone have earbud jacks? Is it complicated to set up?

Asked 4 years ago by ElderlyCouple.

• A:Answer This is a good unit, however it does have earbud capability.

  Answered 4 years ago by kd0808Verified Purchase

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Q: QuestionIs this phone hearing aid compatible?

Asked 4 years ago by Tim.

• A:Answer Yes (under standard TIA-1083).

  Answered 4 years ago by Anonymous

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Q: QuestionCan you set different ringtones for individual people? How many ringtones does it have?

Asked 4 years ago by Curious.

• A:Answer You can't set different ringtones for different people, There are 10 ringtones.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionCan this phone system connect to bluetooth?

Asked 4 years ago by JJCC.

• A:Answer Yes, I bought this system because of that. When I travel to my condo in FL I give my cell number and needed a cordless phone that I can answer the cell on when not near the cell.

  Answered 4 years ago by aesopVerified Purchase

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Q: QuestionI have verizon cell service. can i stillpair it with my AT&T house phone?

Asked 4 years ago by Lyn.

• A:Answer If your Verizon phone is fairly recent and Android, yes.

  Answered 4 years ago by Anonymous

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Q: QuestionCan you leave a message directly on the answering machine for someone in the household to listen to at a later time?

Asked 4 years ago by Carol.

• A:Answer Yes. Refer to page 117 (Play and Record Memos) in the manual: https://att.vtp-media.com/products/DL/DL72XX0/DL72XX0_WEBCIB_i4.0_20210915.pdf

  Answered 4 years ago by Anonymous

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Q: QuestionI wear hearing aides. Is this phone compatible with them?

Asked 4 years ago by GT.

• A:Answer Yes phone works good with hearing aides

  Answered 4 years ago by DavegVerified Purchase

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Q: Questioncan you access your messages remotely?

Asked 4 years ago by T.

• A:Answer yes you can access messages remotely, there is a code you can view in your handset that will give you access, you will dial your number, after you hear your announcement instead of leaving a message enter your code.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: Questioncan one of the extra handsets be disabled without interrupting any of the other handsets----say one in a bedroom

Asked 4 years ago by 1santa.

Q: QuestionThis started doing like my old AT&T set base and handset on speaker kept hanging up handset said unavailable call what to do? I hit speaker and was making call and green light kept going off and it would hang up than on handset same thing only had a month

Asked 4 years ago by Rose4uKY.

• A:Answer I went to my kitchen cordless and it was doing the same thing. I unplugged it and unplugged the power on the back of the base and plugged them back in. Only used it once since and the ones in my office worked. I hate to have to return this set cause I really like it.

  Answered 4 years ago by Rose4uKY

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Q: QuestionThe directory of phone numbers I have input has deleted three times now, with no explanation. Anyone know what might cause this? As far as I know, I did not delete "all" or even delete a single entry.

Asked 4 years ago by rinch.

• A:Answer Hello Rinch. At this present time we have had no problem with the AT&T Model DL72310 phones. They are working fine. If I may suggest that you download the manual for your phone. That hopefully that it will guide you in right direction. My second option would be contact AT&T Tech support to assist you in correcting the problem. Hope this may be helpful to you.

  Answered 4 years ago by AmanaVerified Purchase

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Q: QuestionIs there an intercom?

Asked 4 years ago by Mar.

• A:Answer No

  Answered 4 years ago by irishVerified Purchase

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Q: QuestionCan you change the amount of rings when someone calls?Mine just rings twice and I can't find anywhere in manual how to change it.

Asked 4 years ago by anita.

• A:Answer Yes, you can change the amount of rings. The instructions are on page 75 of the quick start guide. Press menu/select in idle mode. Press cid or dir to highlight answering sys, then press menu/select. Press cid or dir to highlight ans sys setup, then press menu/select. Press cid or dir to highlight # of rings, then press menu/select. Press cid or dir to choose from 6, 5, 4, 3, 2 or toll saver. Press menu/select to save.

  Answered 4 years ago by DilynVerified Purchase

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Q: QuestionDo these phones have hands free profile built in.? And what range version bluetooth 4.2 or higher?

Asked 4 years ago by tomb.