Questions & Answers

Q: QuestionWhat type of cable does this adapter use?

• A:Answer This adapter uses a 3.5-inch flexible PVC cable.

Q: QuestionDoes this adapter support audio output?

• A:Answer Yes, this adapter carries audio through the HDMI connection.

Q: QuestionWhy does this adapter have gold plating?

• A:Answer The 24K gold plating helps to avoid connector degradation and corrosion.

Q: QuestionHow does Best Buy ensure the quality of this product?

• A:Answer This product is backed by Best Buy for quality and reliability.

Q: QuestionWhat is the maximum resolution supported by this adapter?

• A:Answer This adapter supports resolutions up to 1920 × 1080 at 60 Hz.

Q: QuestionI am confused with the conflicting answers. I have a HDMI output (on a pc) and a monitor with an DisplayPort input. If I use an HDMI cable from my PC to the adapter, and plug the adapter to the monitor will I get video?

Asked 4 years ago by dbjock.

• A:Answer This is not the correct item for you. It can only work in 1 direction : DisplayPort as source (PC) to HDMI as destination (monitor) If you search the internet they do have HDMI to DP adapters . They are the ones with USB dongle to provide power. They only work in 1 direction. HDMI (pc) to monitor (DP)

  Answered 4 years ago by ChoynessVerified Purchase

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Q: QuestionIs this adapter passive or active?

Asked 4 years ago by QualityReviews.

• A:Answer This adapter is passive.

  Answered 4 years ago by BestBuyEssentialsSupport Team

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Q: QuestionCan I use this to display my xbox on my iMac?

Asked 4 years ago by nic.

• A:Answer This is to connect Displayport-out to HDMI-in. Your iMac displayport connection is an output. If you are trying to connect to a monitor, then this will not work. the HDMI cable has to go to the display, the Displayport connection has to connect to the video source.

  Answered 4 years ago by NateJ

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Q: QuestionHi i am getting a new monitor for my gaming computer. My graphics card only has displayport since I already have a monitor. If I plug this into my gpu and put a hdmi cable in will it work. I know some in the past havent

Asked 5 years ago by Gamerboy60.

• A:Answer Yes, you can use this adapter to connect your Computer with DisplayPort to a monitor with HDMI input.

  Answered 5 years ago by BestBuyEssentialsSupport Team

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Q: QuestionDoes this allow multiple monitors that display different things?

Asked 3 years ago by MultiportDisplayForUse.

• A:Answer Would need more information about your setup. If the graphics card has multiple video ports, yes. I have a 5 display port video ports with 5 of these adapters attached to 5 different HDMI monitors on my pc. All 5 display 5 different portions of my Windows desktop. Each monitor has a different browser with different web pages viewed at the same time.

  Answered 3 years ago by WestphxguyVerified Purchase

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Q: QuestionDoes this support Gsync?

Asked 5 years ago by CuriousMan.

• A:Answer No, this adapter does not support Gsync.

  Answered 5 years ago by BestBuyEssentialsSupport Team

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Q: QuestionDoes this work for Nintendo wii

Asked 4 years ago by Trish.

• A:Answer No, this adapter does not work for Nintendo Wii.

  Answered 4 years ago by BestBuyEssentialsSupport Team

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Q: QuestionWill thus work with a WII???

Asked 4 years ago by Anonymous.

• A:Answer I just purchased this adapter based on this answer... and the workers at Best Buy said it would work based on this answer... but NO this adapter does not work on the original Wii. Maybe it does on the later models? The display port on the early model Wii needs a larger size display port adapter. See photo comparison. The adapter is the image on the bottom.

  Answered 4 years ago by Bakercreative

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Q: QuestionWill this work for a sega dreamcast?

Asked 2 years ago by BA.

• A:Answer This wasn't designed to be plugged into the Dreamcast. There are plenty of great retailers for retro gaming equipment. Generally speaking, Best Buy is not one of them.

  Answered 2 years ago by JohanthunderVerified Purchase

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Q: QuestionWill it work if tv only has one hdmi Port & I connectit to xbox one????

Asked 2 years ago by Abe.

• A:Answer this is one directional, you would need HDMI source to DP Displayport and they go for about 20 dollars, and also have a pigtail USB to power the conversion.

  Answered 2 years ago by theonlyalankay

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Q: QuestionI need to convert Roku HDMI (male) to TV USB (female)will this work for me?

Asked 2 years ago by MariaS.

• A:Answer If you are trying to do a Roku stick then answer is yes HDMI Male Roku and out to USB female it will work I believe your tv has only usb and no HDMI

  Answered 2 years ago by Adrian23Verified Purchase

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Q: QuestionDoes this work with windows or mac both?

Asked 3 years ago by raba.

• A:Answer I know it works with Windows.

  Answered 3 years ago by ACE1970Verified Purchase

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Q: QuestionI have an old ACER CB3-111 It has a USB 3.0 will this connector allow me to plug into the USB 3 port and then connect to a HDMI cord and then into a TV?

Asked 4 years ago by Prairiedog555.

• A:Answer This adapter will not work for your needs, You need something like BB sku 6418342, but there is processing done in this, so there is a little lag.

  Answered 4 years ago by CaptainVerified Purchase

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Q: QuestionIM NEEDING TECH SUPPORT ON THE DOWNLOADING THE DRIVERS

Asked 4 years ago by JHON.

• A:Answer This adapter is Plug & Play, you do not need to download drivers.

  Answered 4 years ago by BestBuyEssentialsSupport Team

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