A:AnswerHi KCarey,
Yes, the membership still includes free standard installation of all car audio equipment bought from Best Buy. This includes car receivers, speakers, amplifiers, and subwoofers. It also covers free installation of select car security and navigation systems.
To get free installation, you must purchase the car audio equipment from Best Buy and have it installed by a Geek Squad Autotech. Free installation is not available on do-it-yourself (DIY) installations.
Here are some additional things to keep in mind about free installation with My Best Buy Total Membership:
Free installation is only available on car audio equipment purchased from Best Buy.
Free installation is for standard labor only. Additional charges may apply for vehicle-specific parts and additional manual labor.
Free installation is not available on commercial installations.
Free installation is not available in all locations.
If you have any questions about free installation with My Best Buy Total Membership, contact Best Buy customer service at 1-888-BEST BUY (1-888-237-8289) or chat with a representative online. They will be able to help you.
I hope this helps!
A:AnswerHey Paul,
To add the discount code for your membership, follow these steps:
Go to your My Best Buy account page.
Click on the Subscriptions tab.
Under My Subscriptions, click on Manage next to your My Best Buy Total™ Yearly Membership.
Under Discount Codes, click on Add Discount Code.
Enter the discount code and click on Apply.
If the discount code is valid, you will see a confirmation message. Your discount will be applied to your next membership renewal.
Hope this helps!
A:AnswerHi,
As far as I'm concerned No, Best Buy Totaltech Yearly Subscription does not cover installation for devices purchased on eBay, even if the seller is Best Buy.
I hope this info helps!
A:AnswerHi,
No, Best Buy doesn't have any active antivirus protection promotions available right now. So you won't get free antivirus protection.
What they have is the following online support services:
Operating Software tune-up or upgrade
Included
Diagnostic and simple repair
Included
Software troubleshooting
Included
Wi-Fi network troubleshooting
Included
I hope this info is clearer!
A:AnswerHi,
No, the Totaltech program does not cover cosmetic damages such as a small indent on a new laptop. Cosmetic damages are defined as any damage that does not affect the functionality of the device. The Totaltech program only covers accidental damage and mechanical breakdown.
If you have a small indent on your new laptop, you may be able to repair it yourself or take it to a certified technician for repair. However, the Totaltech program will not cover the cost of the repair.
I hope this helps!
A:AnswerHi,
According to Best Buy's website, they will store your items for up to 30 days after purchase, waiting to be delivered and installed. However, it is best to check with your local Best Buy store to confirm, as this policy may vary depending on location.
Can you just keep rescheduling the delivery date several times?
Yes, you can reschedule your delivery date several times, but Best Buy does ask that you give them at least 24 hours notice. You can reschedule your delivery date online or by calling Best Buy customer service.
Tips for rescheduling your delivery:
Be sure to give Best Buy at least 24 hours notice.
Have your order number ready when you call or reschedule online.
Be prepared to give a reason for rescheduling.
Be flexible with your new delivery date.
If you need to reschedule your delivery more than three times, Best Buy may charge you a storage fee.
Here are some additional things to keep in mind:
Best Buy's delivery and installation services are typically scheduled between 8am and 5pm, Monday through Saturday.
Best Buy will call you the day before your delivery to confirm the time and date.
On the day of your delivery, be sure to be home to accept the delivery and installation.
If you have any questions or concerns about Best Buy's delivery and installation services, please contact your local Best Buy store or customer service
I hope this info helps!
A:AnswerHi, Elle! Thanks for your interest in the Totaltech membership. One of the most popular benefits of Totaltech is free in-home installation of a new TV purchased from Best Buy, when scheduled during the purchase transaction. This includes mounting that new television to the wall, even if you have an existing TV in that spot. We would unmount the existing TV and then put up the new one. You specifically asked about moving the existing TV to another room, and our agents are generally happy to help out with that. If part of that "moving" process includes setting up that old TV in the other room, and/or mounting that existing TV to the wall, that would incur some additional (discounted!) charges, but just moving it would be free. And haul away of an existing TV is also included for free with any TV purchase, for our valued Totaltech members.
A:AnswerYou're not wrong, they're trying to get more money out of you. You're probably better off not buying either, but if you have to buy a protection plan, a yearly subscription is a bad idea.
A:AnswerHaving Geeksquad protection on a computer or other product is not the same as having Totaltech.
You can purchase totaltech for $199 at anytime, and all purchases going forward that offer an extended warranty, will be provided automatically for 2 years as long as you remain a TotalTech Member.
A:AnswerI canceled it after 4 years. They removed some perks like free TV mounting or speaker installations, etc. You will get free delivery and hauling on appliances.
A:AnswerOmg. Please read this. It will not. That’s NOT cover you. I spent hours on with them today to get nowhere and ultimately they will charge you to come and diagnose your washer and dryer. Claiming that the repair will be cover once they do. Which is also untrue. Then. If you give up like I did and pay for the call. You will realize that you aren’t even on with someone who can really schedule you. They will tell you someone “should call you within 48 hrs” to see if they can get you onto a schedule with a third party.
If you’ve ever been down this road before you know where it’s headed. Save your money and use it when the machine breaks to pay a repair man. Stop giving it to these companies.
A:AnswerHey there!
Yes, the monthly Geek Squad membership program is ending.
Yes, the My Best Buy Total program offers the same remote service on computers that Geek Squad offers.
With My Best Buy Total, you can get remote support from Geek Squad technicians 24/7/365. They can help you with a variety of computer problems, such as:
Virus and malware removal
Software installation and setup
Hardware troubleshooting
Data recovery
To get remote support from Geek Squad, simply download the Geek Squad app or visit the Geek Squad website. Once you're logged in, you can create a support ticket and a technician will contact you shortly.
I hope this helps! Let me know if you have any other questions.
Cheers!
A:Answeryou cant!!! Call the number and talk to some person in East India!!
I will report it to Discover and have a dispute filed. Do not ever sign up.. not worth it.
A:AnswerHi, Wimboneous! Best Buy's standard TV Connect and Mount service includes removing and relocating an existing mount, so you would not need to pay extra for that part of the job you describe. Totaltech members get a 20% discount off services for existing devices (like the 3-year old 55" TV you have). So, that service would discount from the standard fee of $250 down to $200 if you bought a Totaltech membership at the same time. OR (I like this option), find an extra TV you might like to purchase for less than $200 (they exist), purchase that one and a Totaltech membership, and schedule the TV Connect and Mount as you describe at the same time (eg, for the 55"). In home services are free, if scheduled with a corresponding TV purchase, so take that $200 we would charge you for an a la carte service, and get a "free" TV out of it instead.
A:AnswerYes, the Best Buy Totaltech membership includes free delivery on Best Buy purchases and free haul-away for most TV and major appliance replacements. Check out www.bestbuy.com/totaltech for the full list of included benefits.
A:AnswerHello and thank you for choosing Best Buy. The answer is YES you will have free delivery and installation as long as your plan remains active. Please visit www.bestbuy.com/totaltech for more details. If you have any questions about products or services that Best Buy has to offer I recommend you call at 1-888-237-8289, that’s 1-888-BESTBUY to speak with a Totaltech expert. We would love to hear from you!
