A:AnswerThank you for your question. The trouble you’re describing could be a warranty issue. You can get warranty support by visiting us at www.ProdProtect.com/applica or by contacting our Consumer Care Line at 1-800-231-9786.
A:AnswerThank you for your question, Cathy. We’re sorry to hear that your Café Select is not brewing properly, and this may be a warranty issue. Please visit us at www.ProdProtect.com/applica or contact our Customer Care Line at 1-800-231-9786 so we can better assist you.
A:AnswerThank you for your question. The carafe side does not have a permanent filter. It uses #4 cone shaped paper filters. When brewing a carafe, the coffee maker will brew the entire volume of water in the reservoir, with a four cup minimum.
A:AnswerThank you for your question, TeresaL. The coffee maker comes with a permanent filter for the single serve side, so you should not use a paper filter.