Questions & Answers

Q: QuestionIs the camera connectivity wireless?

• A:Answer Yes, the camera connectivity is wireless.

Q: QuestionDoes this doorbell work with Alexa?

• A:Answer Yes, this doorbell works with Alexa-enabled devices.

Q: QuestionCan I save and share video clips from this doorbell?

• A:Answer Yes, you can save and share clips with a Blink Subscription Plan.

Q: QuestionWhat kind of batteries does the doorbell use?

• A:Answer The doorbell uses three AA Energizer lithium batteries.

Q: QuestionIs a sync module included with this video doorbell?

• A:Answer No, a sync module is not included with this video doorbell.

Q: QuestionDoes this doorbell require batteries to operate?

• A:Answer Yes, this doorbell is battery-powered.

Q: QuestionDoes this video doorbell have night vision?

• A:Answer Yes, this video doorbell has infrared night vision.

Q: QuestionDoes this doorbell connect to existing chime?

• A:Answer Yes, this doorbell connects to existing chime.

Q: QuestionIs a sync module included with this doorbell?

• A:Answer No, a sync module is not included and is required.

Q: QuestionHow long does the battery last on this doorbell?

• A:Answer The battery can last up to two years.

Q: QuestionWhat is the camera resolution of this doorbell?

• A:Answer The camera resolution of this doorbell is 1440 x 1440.

Q: QuestionCan I store video clips from this doorbell?

• A:Answer Yes, you can store your footage in the cloud with a Blink Subscription Plan.

Q: QuestionDoes this video doorbell work with Alexa?

• A:Answer Yes, this video doorbell works with Alexa-enabled devices.

Q: QuestionCan you use an sd card for local storage with the new blink video doorbell? -MH

Asked 5 months ago by MH.

• A:Answer Hi there! You can use local storage by plugging a USB drive into a Sync Module 2 or a micro SD card into a Sync Module XR, however this model doesn't come with either. This particular listing is for adding a doorbell to an existing Blink system that already features a Sync Module. If you'd like the Blink Video Doorbell you see here, I'd suggest picking up a separate Sync Module 2 to use the USB storage. If you run into any issues setting things up, you can always reach out via the app for some help. Personally I had to eject the USB drive in the app and re-insert it once or twice before things started working properly. I hope that helps, have a great rest of your day!

  Answered 5 months ago by Amazon Devices Customer Support

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Q: QuestionCan you mount on the same mount as the 1st generation.

Asked 2 months ago by JacquelineB.

• A:Answer Hello, Suflae! The Blink Video Doorbell 2nd generation would not mount onto a 1st generation mount. However, the Blink Video Doorbell 2nd generation comes with a unique mount (along with mounting accessories such as screws) you would be able to install instead. Thanks for the question, have a great day!

  Answered 2 months ago by Amazon Devices Customer Support

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Q: QuestionThe title on the listing says REQUIRED SYNC MODULE......a module was not necessarily previously required and could act as standalone; does this new model not have the ability to act without a module?

Asked 2 months ago by Oscar.

• A:Answer I recently set up the Blink Video Doorbell and, yes, this new model requires a Sync Module to work properly. I already had one from my other Blink devices, and it connected easily. Without a Sync Module, you can still get motion alerts, but live view and full functionality won’t work. So make sure you have a module or get one separately.

  Answered 1 month ago by EdgarZ

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Q: QuestionIs the small part for Wi-Fi included or I have to buy it? Also is this a part important or I just can use my Wi-Fi home?

Asked 2 months ago by Monica.

This question was asked about the related product: Blink - Video Doorbell - Head-to-toe HD view, two-year battery, simple setup, Required Sync Module Not included - Black

• A:Answer Hello Monica and thank you for your question! The Blink Video Doorbell requires a stable Wi-Fi connection to work, you can use your home Wi-Fi for this connection. In addition to Wi-Fi the Blink Video Doorbell also requires a Sync Module. Unfortunately, this model does not include a Sync Module. This can be purchased separately or bundled with the Doorbell. Hope this helps! Have a great day!

  Answered 2 months ago by Amazon Devices Customer Support

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Q: QuestionCan best buy install the doorbell

Asked 2 months ago by INstallation.

This question was asked about the related product: Blink - Video Doorbell - Head-to-toe HD view, two-year battery, simple setup, Required Sync Module Not included - Black

• A:Answer Yes, Best Buy/Geek Squad can install your Blink Video Doorbell if you purchase the installation service

  Answered 1 month ago by EdgarZ

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Q: QuestionHow do i hard wire the blink camera

Asked 3 months ago by Paul.

• A:Answer To hard‑wire your Blink Video Doorbell, you connect it to your existing doorbell wiring so it can ring your indoor chime when someone presses the button. Here’s the basic process: Turn off power at your home’s breaker before you start — this is very important for safety. Remove your old doorbell button and the existing wiring. Use the wire extenders included with the Blink Video Doorbell to connect your home’s low‑voltage doorbell wires (typically 16–24 VAC) to the terminals on the back of the Blink doorbell. Mount the back plate and doorbell to your wall using the included screws and anchors. Restore power at the breaker, then finish setup in the Blink app. The app will help you confirm wiring and chime compatibility. Even when wired, the Blink doorbell still uses its internal batteries to operate.

  Answered 1 month ago by EdgarZ

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