A:AnswerYou need two people to assemble this unless one of them is really strong. It is a heavy treadmill. Follow the instructions and see the pictures carefully. Do not tighten the bolts unless the instructions clearly states so.
A:AnswerHi Sue, A JRNY membership is required to stream shows from your Netflix, Hulu, Amazon Prime, HBO Max or Disney+ accounts. Without a JRNY membership customers can still use 12 standard programs including manual mode. – The Nautilus Team
A:AnswerI can't answer your first question because I don't use any fitness apps but just a heads up about the bluetooth feature for audio. The code is 000000 to pair bluetooth. It is very dumb that it is not listed in the manual. I had to search for a long time to find it out and my phone wouldn't even sync. I thought I could use the bluetooth to play music from spotify on my phone through the speakers but I guess you can only use the bluetooth with fitness apps. To play music from your phone you need to use the auxiliary port and connect to your phone the old fashioned way. Speakers aren't very loud though.
A:AnswerThe code is 000000. It is very dumb that it is not listed in the manual. I had to search for a long time to find it out and my phone wouldn't even sync. I thought I could use the bluetooth to play music from spotify on my phone through the speakers but I guess you can only use the bluetooth with fitness apps. To play music from your phone you need to use the auxiliary port and connect to your phone the old fashioned way. Speakers aren't very loud though.
A:AnswerIf I remember correctly all you have to do is hold down the user button for 3 seconds. Should be button on lower left of the panel. It will then let you edit your age and weight. You can set up 2 different people too, just tap the button to switch to user 2 and then hold it down again for 3 seconds and you can enter a second runner. You can also dim the light because I thought the screen was too bright.
A:AnswerFor #1 - Possibly not installed properly. I installed it myself and there have been no issues as such. You should ask them to check for the problem if it is that much wobbly.
For #2 - Not sure what you are referring here. If you are referring to brining it back to normal position .i.e. unfolding, then you do have to press a bit on the hydraulic bar and then it should start lowering down but manual support is still needed till it is fully down.
A:AnswerHi! Thanks for asking. 1. The membership holder should log into their JRNY profile on their supported mobile device and connect to the console. 2. Using the same mobile device from step 1, additional customers should create and or log into their own JRNY profile and then also connect to the console. 3. After doing so, customers will be prompted to log back into their profile in order to receive membership benefits. - Nautilus Team
