Questions & Answers

Q: QuestionHow is this printer connected to a computer?

• A:Answer This printer can connect wirelessly or via a USB cable.

Q: QuestionWhat is the maximum print speed of this printer?

• A:Answer This printer can print up to 31 ISO pages per minute.

Q: QuestionDoes this printer offer duplex printing?

• A:Answer Yes, this model offers automatic two-sided printing.

Q: QuestionCan this printer scan documents?

• A:Answer Yes, this is an all-in-one printer that can also scan, copy, and fax.

Q: QuestionIs this a Laser Printer? The description says “Laser Quality”.

Asked 1 year ago by LadyNelson88.

• A:Answer The Brother MFCL3780CDW is a Color Laser LED printer which is a type of computer printer similar to a laser printer. The difference between the two print technologies lies in how the drum is illuminated in order to create the text and images on the paper. Laser printers use a complex system of lenses and mirrors to print. All these moving parts must maintain very precise timing and alignment to create a single dot at a time across the imaging drum. LED printers use a stationary array of LEDs to create an entire line of dots across the drum at the same time.​​​​​​​

  Answered 1 year ago by Brother

  
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Q: QuestionRegarding purchase of a Brother - MFC-L3780CDW Wireless Digital Color All-in-One Printer with Laser Quality Output and Refresh Subscription Eligibility - White Does this printer come with all 4 Toner Cartridges included ? Please advise

Asked 1 year ago by gamboolman.

• A:Answer The Brother MFCL3780CDW comes with, Starter Black Toner Cartridge (2,300 pages‡), Starter Cyan, Magenta, Yellow Toner Cartridges (1,200 pages‡), DR229CL Drum Unit (20,000 pages‡), WT229CL Waste Toner Box (50,000 pages‡), BU229CL Belt Unit (50,000 pages‡), AC Power Cord, Telephone Line Cord, Product Safety Guide, Reference Guide, Warranty Card, Quick Setup Guide. Thank you for being a Brother customer.

  Answered 1 year ago by Brother

  
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Q: QuestionCan this printer print on photo paper?

Asked 1 year ago by Anonymous.

• A:Answer Yes, the Brother MFCL3780CDW is able to print photo paper from the Multi-Purpose Tray (MP tray) only.

  Answered 1 year ago by Brother

  
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Q: Questionwhat is the return policy? What is meant by subscription service? do you need to pay a monthly fee based on your printing? Is it a USB 3? Does it scan to a USB device? Does it read/print from a USB device? Thankks

Asked 1 year ago by IhabF.

• A:Answer Products purchased from Brother-USA may be returned for credit within 30 days of purchase provided that the product is "Defective Out of the Box" and is returned in the original box with all original packing materials including Universal Product Code (UPC), manuals, and all accessories enclosed in that carton and packing slip properly packed. Brother reserves the right to charge a 15% restocking fee if any of the original materials are missing. With a Refresh EZ Print Subscription, you get a great deal: • Convenience: Enjoy Brother ink or toner delivered exactly when you need it, so you never run out • Savings: Save up to 50% on ink or toner.* • Variety of Plans: Select one that best fits your printing needs. Plans are based on the number of pages you print. • No commitment! You can cancel or change your plan at any time - there are no long-term contracts. Subscribe & Save; Save up to 50%: Based on monthly subscription cost in U.S. for Mono Laser Power Plan vs. average cost per page of eligible like standard capacity cartridges. Your machine can be connected to a computer using a type A/B USB 2.0 cable as pictured. The Brother machine has a Standard-B USB port. Your Brother MFCL3780CDW can be connected to a computer using a type A/B USB 2.0 cable as pictured. The Brother machine has a Standard-B USB port. You can connect the Brother MFCL3780CDW to any computer Windows or Mac with a USB Cable. Below are links that will give more information on your request. Refresh EZ Print Subscription: Learn more today: https://www.brotherusa.com/supplies/subscriptioninfo?utm_source=Customer+Service&utm_med ium=Support+Call&utm_campaign=2022_Everg reen_Refresh USB cable specifications: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32403150003/workspaceContext/workspace/processedPrint/Answer/51249 Return Policy: https://www.brother-usa.com/return-policy

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  Answered 1 year ago by Brother

  
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Q: QuestionWill this printer integrate the paper sizes during printing? Such as loan documents, will it print Letter and then Legal in the order of the document?

Asked 1 year ago by LadyNelson88.

• A:Answer Yes, The Brother MFCL3780CDW can be configured to print documents with mixed paper sizes.

  Answered 1 year ago by Brother

  
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Q: QuestionWhat is 4-Month Refresh Subscription Trial I

Asked 2 years ago by Farid.

• A:Answer 4-Month Refresh Subscription is a way to handle your printing needs directly through Brother: they offer a monthly subscription and will provide you the toner/ink you need. You don't need to enroll in the Refresh Subscription, it is opt out and you can then purchase ink when your need arises.

  Answered 2 years ago by BostonBru

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Q: QuestionWill this collate copies, meaning if I need to make 6 copies of a 10 page booklet (double sided), will it print each of the booklets as the original or will I need to put them together?

Asked 1 year ago by PotentialCustomer.

• A:Answer Yes the Brother MFCL3780CDW is able to sort the copies.

  Answered 1 year ago by Brother

  
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Q: QuestionAre the scans searchable? Are they PDF's?

Asked 1 year ago by mb.

• A:Answer Yes the Brother MFCL3780CDW does support scanning documents as searchable PDFs.

  Answered 1 year ago by Brother

  
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Q: QuestionWill this printer print if one of the colors is low or out?

Asked 1 year ago by Blue.

• A:Answer Yes the Brother MFCL3780CDW does support printing black if one or more colors are empty.

  Answered 1 year ago by Brother

  
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Q: QuestionIn which country is this printer made?

Asked 7 months ago by Anonymous.

• A:Answer USA

  Answered 5 months ago by VICKIDVerified Purchase

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Q: QuestionCan this unit print on 11x17 paper

Asked 7 months ago by Anonymous.

• A:Answer No

  Answered 5 months ago by VICKIDVerified Purchase

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Q: QuestionCan this printer print on cardstock, and if so, up to what weight of cardstock?

Asked 11 months ago by levy.

• A:Answer No, the Brother MFCL3780CDW is not compatible with card stock. The Brother MFCL3780CDW is compatible with the following paper types: Plain Paper, Thin Paper, Thick Paper, Recycled Paper, Bond, Label, Envelope, Env. Thin, Env.Thick, Glossy Paper. The Paper Weight is 16 to 43 lb (60 to 163 g/m²). Below is a link to the Brother MFCL3780CDW specifications. Answer Link: https://support.brother.com/g/s/id/htmldoc/mfc/cv_dcpl3520cdw/use/html/GUID-F119590A-C4FB-4CB7-A6D1-FC0E8724BF3F_1.html?c=us&lang=en&prod=mfcl3780cdw_us_as

  Answered 11 months ago by Brother

  
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Q: QuestionDoes this printer do multiple side scanning?

Asked 1 year ago by Moe.

• A:Answer Yes, the Brother MFCL3780CDW does support duplex scanning.

  Answered 11 months ago by Brother

  
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Q: QuestionCan you confirm if the toners that come with this can be used without signing up for the subscription plan or would another set of "non subscription" toners need to be purchased?

Asked 1 year ago by shopperx.

• A:Answer Yes, you can use the Brother MFCL3780CDW with out signing up for the subscription program. The Brother MFCL3780CDW comes with "non subscription" toners. The Brother MFCL3780CDW comes with Starter Black Toner Cartridge (2,300 pages‡), Starter Cyan, Magenta, Yellow Toner Cartridges (1,200 pages‡).

  Answered 1 year ago by Brother

  
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Q: QuestionIs it better to use paper designed for inkjet or laser printers with this printer? Or something else?

Asked 1 year ago by Paper.

• A:Answer The Recommended Paper paper for the Brother MFCL3780CDW are: Plain Paper: Xerox Vitality Multipurpose Printer Paper 20 lbs. or Hammermill Laser Print 24lbs. Recycled Paper: No specific brand recommended Labels: Avery laser labels white #5160 Envelopes: No specific brand recommended Below is a link with more details on the Recommended Paper. Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32404030001/workspaceContext/workspace/processedPrint/Answer/155932

  Answered 1 year ago by Brother

  
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