Questions & Answers

Q: QuestionHow do I know which ink cartridges are compatible with this printer?

• A:Answer You can find compatible ink cartridges by entering your printer's model number into the Ink and Toner Finder on the website.

Q: QuestionCan I print wirelessly from my phone?

• A:Answer Yes, you can print and scan wirelessly from your smartphone using the Brother Mobile Connect App.

Q: QuestionWhat is the paper handling capacity of this printer?

• A:Answer This printer has a paper handling capacity of 150 sheets.

Q: QuestionWhat is the maximum document length this printer can handle?

• A:Answer The maximum document length this printer can handle is 8.5 inches.

Q: QuestionCan it still print in black if the color cartridges are empty?

Asked 1 year ago by JoyB.

• A:Answer The Brother MFCJ1800DW is designed to stop ALL printing operations when any of the ink cartridges have reached their end-of-life. This is to ensure the life of the printhead and to maintain premium print quality. Some ink from all the ink cartridges is used in periodic cleaning cycles. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature. If one or more color ink cartridges are low but not at the end of their usable life and you want to minimize the use of color ink, change the settings in the Brother software to print with black ink only (grayscale). If you print with black ink only, the other ink cartridges must have ink for the printer to print. When an ink cartridge is depleted, you must replace it before you can print. If you print with black ink only, the printer may still use small amounts of ink from all the ink cartridges for occasional servicing tasks. Brother recommends that you replace any low ink cartridges to avoid any interruptions in printing. Below is a link with more information on black and white Print Only. Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32404120002/workspaceContext/workspace/processedPrint/Answer/184969

  Answered 1 year ago by Brother

  
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Q: QuestionDoes this printer print double sided ? Auto 2 sided?

Asked 1 year ago by djfluker55.

• A:Answer Yes the Brother MFCJ1800DW does support 2-sided printing.

  Answered 1 year ago by Brother

  
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Q: Questiondoes this print on card stock

Asked 1 year ago by Marty.

• A:Answer No, the Brother MFCJ1800DW is not compatible with card stock. The Brother MFCJ1800DW is compatible with index card. Below is a link the Recommended paper for the Brother MFCJ1800DW. Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32403150003/workspaceContext/workspace/processedPrint/Answer/185058

  Answered 1 year ago by Brother

  
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Q: QuestionDoes this printer have auto 2 sided, double sided copying, 2 different pages of copying? Auto not manual?

Asked 1 year ago by Kelseyrad.

• A:Answer The Brother MFCJ1800DW does not support auto duplex copying.

  Answered 1 year ago by Brother

  
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Q: QuestionWill this printer work wirelessly with public wifi? I have an office in a public high school that uses public wifi.

Asked 2 months ago by FOCRLS.

Q: QuestionDoes ink cartridges expire? Or will they print until cartridges are emptied?

Asked 3 months ago by KelleyLeBron.

• A:Answer The ink cartridges for the Brother MFCJ1800DW have a shelf life three years from the date of production.

  Answered 2 months ago by Brother

  
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Q: QuestionWhat is the heaviest paper that can be used?

Asked 3 months ago by Joel.

• A:Answer Below is a link with the Brother MFCJ1800DW Recommended paper type and weight. Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/185058

  Answered 3 months ago by Brother

  
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Q: QuestionDoes this work with iPad’s and all wireless devices?

Asked 3 months ago by ajayz.

• A:Answer Yes, the Brother MFCJ1800DW is compatible with iPad’s iOS and Android mobile devices.

  Answered 3 months ago by Brother

  
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Q: QuestionHow many wireless devices will this printer support??

Asked 7 months ago by Cyndi.

• A:Answer Their isn't a specific number, as a wireless printer can be connected to many devices, typically limited only by the capabilities of your router.

  Answered 7 months ago by Brother

  
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Q: QuestionMost Important question: Does this printer require a subscription? Less important question: Do you need to create an account or signup on their website to use the printer? or is it a plug it in, download drivers and start printing?

Asked 8 months ago by MaxS.

• A:Answer No, you do not need to enrolled on the Brother Print Subscription Program in order to be able to use the Brother MFCJ1800DW. No, you do not have to create an account or signup on a Brother website in order to be able to use the Brother MFCJ1800DW. Yes, the Brother MFCJ1800DW is a plug in and download drivers to start printing. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at: https://www.brother-usa.com/support/MFCJ1800DW

  Answered 7 months ago by Brother

  
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Q: QuestionHow do I get a printed copy of the User Guide?

Asked 8 months ago by BarbF.

• A:Answer Brother International continually strives to improve the environmental impact of our business. Accordingly, environmental objectives and targets are an integral part of our business decision-making processes. In an effort to reduce use of natural resources and avoid waste, we have decided to eliminate printed manuals/user guides from many of our products. In place of printed documentation, we have opted for online versions which offer the ability to electronically search for topics and if needed printed selected pages. Below is a link with the Brother MFCJ1800DW manuals/user guides. Answer Link: https://support.brother.com/g/b/manualtop.aspx?c=us&lang=en&prod=mfcj1800dw_us

  Answered 8 months ago by Brother

  
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Q: Questiondoes it support windows 11?

Asked 11 months ago by Anonymous.

• A:Answer yes

  Answered 8 months ago by BigJeff4Verified Purchase

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Q: QuestionHow expensive are the replacement cartridges of ink?

Asked 1 year ago by Spooky.

Q: QuestionDoes this printer have NFC?

Asked 1 year ago by Swino.

• A:Answer The Brother MFCJ1800DW does not have NFC.

  Answered 1 year ago by Brother

  
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Q: QuestionWill this printer print on CD//dvd

Asked 1 year ago by Ernie.

• A:Answer The Brother MFCJ1800DW does not support printing on CD/DVDs.

  Answered 1 year ago by Brother

  
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