A:AnswerAlexa won’t work out of the box only Google Home devices are supported natively. You need the C by GE bridge that is sold separate to connect to Alexa or HomeKit.
A:AnswerYes it can be used without Alexa or Google, just download C by GE app and create an account and the app will find the light bulb using Bluetooth.
A:AnswerHi Dirti, Our Full Color bulbs are Made for Google so you can connect them directly to a Google Home speaker using the Google Home app the same as our other bulbs. One thing to keep in mind is that the recommended number of bulbs per Google Home device is 6. In some cases you can maybe do 7 or 8 per speaker, but the Made for Google integration is not designed so that one speaker can support a house full of smart bulbs. It is better to have a Google Home device in each room with the bulbs. If you have any other questions, our support team will be happy to help! Please contact us at C by GE Customer Service Hotline 1(844) 30-CbyGE (844-302-2943) [email protected] Live Chat (www.cbyge.com).
A:AnswerHi Machete, the bulbs actually connect via Bluetooth, and don't rely on a WiFi connection at all, however, our WiFi enabled devices such as the Smart Plug, and Smart Switch, are required to be setup on 2.4Ghz.
A:AnswerThanks for reaching out Johana. As stated by another comment these have all options of whites and colors and are dimmable through the C by GE app. Feel free to reach out to us if you have any further questions at 1-844-302-2943. -C by GE Support
A:AnswerThanks for reaching out Malga! Yes these are 60W incandescent or non LED equivalent wattage. It can be used as a replacement or in a new fixture with other bulbs. If you need more information you can reach out to us directly at 1-844-302-2943. -C by GE Support
A:AnswerIn order for the lights to connect to your Lenovo smart clock you would need to have a hub from C by GE. The devices that serve as hubs for our lights are the on/off smart plug, any of the wired switches and the C-Reach. For your particular situation we recommend the on/off smart plug. Set the devices up in the C by Ge app first, then link your C by GE account to your Google Home app via the "works with Google" option during set up.
A:AnswerHi Journey, it's possible you've exceeded the Bluetooth device limit that Google has set at 6 per Google Home device. Additionally, they may need a firmware update in the C by GE app before being able to connect to the Google Home app. Give us a call at 1-844-302-2943, or shoot us an email at [email protected], we'll be glad to help out!
A:AnswerHello Marisa. There are not any restrictions on this product so you should be able to order it in California. We are looking into this. Please check again in a day or two. Thanks for bringing this to our attention.
A:AnswerHi Meco84, sadly it would not be possible. Our devices are only rated for the USA and Canada, and as you stated, due to differences in electrical code, there wouldn't be a way to make them work in Turkey.
A:AnswerAll C by GE lights use Bluetooth to connect to your phone through the C by GE app. If you want to use Alexa, you need to way to convert the Bluetooth connection to a Wi-Fi connection. Any of our Wi-Fi products (Smart Plug, C-Reach, Smart Switch) can be used as a Wi-Fi hub for our lights. So if you add a smart plug which is the cheapest option, the plug shares its Wi-Fi connection with the lights. Once this is setup, you can enable the C by GE skill in the Alexa app and all your devices will be discovered by Alexa.
