Questions & Answers

Q: QuestionHow much does the range weigh?

• A:Answer The Café 8.25 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with 6 Burners, Customizable weighs 576 pounds.

Q: QuestionWhat is the total capacity of both ovens combined?

• A:Answer The first oven has a capacity of 5.7 cubic feet, and the second oven has a capacity of 2.5 cubic feet. Therefore, the total capacity of both ovens combined is 5.7 + 2.5 = 8.2 cubic feet.

Q: QuestionAre there any differences in size or features between the two ovens?

• A:Answer Yes, there are differences in size and features between the two ovens. The caterer oven has a larger capacity, fits a full-size catering pan, and has three racks, while the second oven is smaller, has enough room for three 9"x 13" casserole dishes, and has two racks. Additionally, the caterer oven has Precision Oven modes, while the second oven has Hot air frying, convection cooking, and a precision temperature probe.

Q: QuestionHow many burners does the range have, and what are their heat outputs (in BTUs)?

• A:Answer The range has six burners with different heat outputs. Two of the burners are 18,000 BTU Power Boil burners, two are 15,000 BTU burners, and the remaining two are 9,200 BTU burners.

Q: QuestionCan the range be converted to use propane instead of natural gas?

• A:Answer Yes, the range can be converted to use propane instead of natural gas. The Propane Conversion Kit is included with the range.

Q: QuestionDoes the range have an air fryer function without the need for preheating or special accessories?

• A:Answer Yes, this Café range features a No-Preheat Air Fry function that allows you to cook healthier, crispier versions of your favorite foods in less time without the need for preheating, a basket, or a special tray.

Q: QuestionAre there different handle and knob options available to further personalize the range?

• A:Answer Yes, the Café Customizable Professional Collection range offers various handle and knob options to personalize the appliance. You can choose from brushed bronze, brushed black, brushed copper, brushed stainless, brushed brass, and flat black finishes to match your kitchen's style.

Q: QuestionWhere is the air fryer located? And does it have a microwave feature too?

Asked 3 months ago by Anonymous.

Q: QuestionCan the griddle be eliminated and replaced with burners?

Asked 6 months ago by moreburners.

• A:Answer The griddle cannot be eliminated and replaced with burners. Any optional accessories for this model will be listed in the Specifications. Lauren@CaféAppliances

  Answered 6 months ago by Cafe Appliances

  
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Q: QuestionAre the sides stainless were it sticks out past the cabinet

Asked 1 year ago by Tiff.

This question was asked about the related product: Café - 8.25 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with 6 Burners, Customizable - Stainless Steel

• A:Answer Yes they are.

  Answered 1 year ago by JC2020Verified Purchase

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Q: QuestionCan the 50 amp outlet be mounted on the floor underneath at the back or are legs tall enough to plug it in

Asked 2 years ago by Anonymous.

Q: QuestionI'm inquiring if the white matte finish is stain resistant? Or how should I clean it?

Asked 3 years ago by LA.

• A:Answer Hi there, and thanks for your inquiry about our white matte finish! Cleaning and maintenance of our matte finish is recommended. Our recommendation is that the interior and exterior matte surface should be treated similar to how you would a high-end finish on a car – they aren’t designed for use with scouring pads, abrasive cleaners (such as anything containing chlorine bleach) or abrasive clothes/paper towels. Using products like that may scratch or dull the surface. We advise cleaning using a soft or microfiber cloth, warm water, and a mild soap or detergent solution. Then wipe dry with a clean cloth or microfiber towel to avoid spotting or streaking. If it would be useful for you, we have a Care and Cleaning section in the manual starting on page 31; the manual can be viewed on our Café website by searching for the model number. We hope this helps! If you have any other questions or concerns, we are always glad to assist. Wishing you all the best! -Sarah@Café

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionMy friend has the smaller version and can connect to it to pre-heat the oven, etc. does this model have that function??

Asked 4 years ago by Jobr.

• A:Answer Hello, Good question! We're glad to see your interest in this appliance and we'd be happy to help. We found that this model can be App controlled. Thanks for checking with us! -Sylvia@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionDoes this work with propane? Cost difference?

Asked 4 years ago by Srphin.

• A:Answer Hello Srphin - We appreciate your interest in the C2Y486P4TW2 and we are happy to help! This range will work with propane. The LP conversion kit is included. Thanks for checking! Olga@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionIs this smart enabled? like Alexa and google. Why is this model in white not available through cafe directly but only through best buy?

Asked 4 years ago by Sokun.

• A:Answer Hey Sokum, thanks for reaching out. This range is not "smart" enabled. Also, we only sell our appliances through dealers. However, you can purchase parts directly from our website. If you have any other questions, you can e-mail us using the Contact Us page on our website and a member of our team will be glad to help. We're wishing you the best! - Guy@Cafe

  Answered 4 years ago by Cafe Appliances

  
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