A:AnswerI bought mine and after opening them I did an update on firmware. I can manage the sound profiles on my pc and they stick with it when I go to my ps5.
A:AnswerMake sure that you enable the wireless mode on the headset. Mine had that issue when I first got them connected to my computer. There are tutorials on YouTube that show you how to do that.
A:AnswerUnfortunately, It can’t work on Nintendo Switch. It’s not Bluetooth and it comes in as a USB cable. However, you could buy an adapter to switches to USB-C.
A:AnswerYou have to download the Dolby App from the windows store. Plug in the usb stick and open Dolby, it should automatically detect the headphones. Youll also want iCue to do software updates.