Questions & Answers

Q: QuestionWhat comes with the inhaler?

• A:Answer The inhaler comes with 2 anti-allergic medical grade dishwasher safe silicone face pieces (latex free), 5 optional vapor pads, water, charger, carry bag, and the inhaler itself.

Q: QuestionCan this inhaler be used with water?

• A:Answer Yes, this inhaler can be used with spring water.

Q: QuestionHow long do the batteries last on this inhaler?

• A:Answer This inhaler uses rechargeable Lithium-Ion batteries that last up to 2 hours per charge.

Q: QuestionWhat is the maximum room size this inhaler is recommended for?

• A:Answer This inhaler is recommended for rooms up to 50 square feet.

Q: QuestionDoes this inhaler come with a warranty?

• A:Answer Yes, this inhaler comes with a 1-year warranty on parts.

Q: QuestionA blue rubber ring came with it with no explanation for its use. Where does it go and what does it do?

Asked 3 years ago by dennis.

• A:Answer Hello, that blue rubber ring is for inside the inhaler, a seal to protect from water leaking out.

  Answered 3 years ago by CraneCustomerSupport

  
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Q: QuestionIs there a way to clean the inside of the base? I'm sure after a couple of years of use there may be some sort of residue.

Asked 7 months ago by NMS.

• A:Answer No water can get into the base of this item, and because of this the inside of the base of the unit does not need to be cleaned.

  Answered 4 months ago by Crane Customer Care

  
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Q: QuestionCan you use abuterol sulfate asthma medication in it ?

Asked 2 years ago by Ant.

• A:Answer We do not recommend that you add anything other than water to the unit's water tank. You can however use additives such as the one you have described if you use a humidifier or inhaler vapor pad in the unit with the additive.

  Answered 2 years ago by Crane Customer Care

  
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Q: QuestionHow often can you use it? After every charge or 2 to 4 times a day? If you’re just using the steam not the vapor pads, can you use it several times a day?

Asked 2 years ago by Kerbie67.

• A:Answer There is not a limit to how much you can use this item.

  Answered 2 years ago by Crane Customer Care

  
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Q: Questionhow do you clean it?

Asked 3 years ago by hanny68.

• A:Answer Very easy to clean, Q-tip and rubbing alcohol, face mask comes off and wash it in the kitchen sink.

  Answered 3 years ago by AppleguyVerified Purchase

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Q: QuestionCan you use a 0.9% sterile saline solution with this or only water?

Asked 3 years ago by Anonymous.

• A:Answer We only recommend the use of water in this unit.

  Answered 3 years ago by CraneCustomerSupport

  
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